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    ...have experience across a variety of industries, including but not limited to IT, Banking, Real estate, and BPO. Candidates are expected to have solid knowledge of the recruitment process and be able to deliver quality candidates in a timely manner. Key Responsibilities: - Recruitment for entry, mid, and executive roles - Understanding and meeting the unique requirements of each industry - Sourcing candidates through various channels - Conducting interviews and evaluating candidates' eligibility - Providing a diverse pool of qualified candidates Ideal Skills & Experience: - Proven experience as an HR Recruiter - Knowledge of various industries such as IT, Banking, Real estate, and BPO - Excellent communication and interpersonal skills - Understanding of the full ...

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    Hi PANDEY BPO INDIA, I have new task

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    I am looking for a competent Business Process Outsourcing (BPO) team to help convert hot leads for my financial services business. we are ok with Payment based on conversion mode. and This project will be ongoing monthly basis. I prefer from INDIAN Call centre, BPO, or Freelancer only. Key requirements: - Experience in lead conversion - Understanding of financial services - Excellent communication skills - Ability to work with local customers The ideal freelancer will have a proven track record in successfully converting hot leads in the financial services industry and will be able to provide references to support this.

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    I'm in need of a sales consultant with proven experience in the BPO industry. The project will mainly focus on the offshore services sector. The ideal candidate should have: - Specific experience in the BPO sector - A solid understanding of offshore services - A diversified workload handling capability, with previous experience in IT, healthcare, or retail sectors being a plus This project requires a targeted approach, and a familiarity with USA and Canadian markets would give any applicant an edge. Your role will be to strategize and execute sales initiatives to increase our market presence in these regions. Please include any relevant experience when bidding.

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    We are an established IT and BPO company based in Delhi, India, holding 15 years of dedicated experience in the healthcare domain. Our goal is to extend our BPO and healthcare services into the US market, targeting specifically the finance and accounting, insurance and medical transcription sectors. With the constraint of limited marketing resources, we are seeking the assistance of a freelancer who is well-versed with the US market dynamics and can effectively curate and execute marketing strategies for us. The ideal freelancer should possess: - Relevant experience in the US BPO/Healthcare service industry - Sound knowledge of the US finance and accounting, insurance and medical transcription sectors - Proven track record in strategic marketing and business develop...

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    I lead an IT and BPO company in Noida, India, and we are currently looking for a Business Development Manager who can bring the business process outsourcing (BPO) project that centers on healthcare. The project will specifically involve: - Data entry for healthcare processes - Fillings claims adjudication forms -Enrollment and Cobra Process It is advantageous for our potential partner to have experience in the healthcare industry, specifically with data entry tasks related to it, along with a firm grasp of claims adjudication forms. We encourage those with a keen eye for detail, high accuracy in data entry, and a good understanding of healthcare terminologies to apply.

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    I am looking for an experienced editor who can help refine my Capstone paper. The work involves: - Checking for grammar and punctuation errors and making necessary corrections. - Enhancing the content and clarity to ensure the paper is concise and coherent. - Adherence to APA 7th Edition formatting and citation guidelines is imperative. - Providing recommendations for overall structure and flow improvements. The ideal freelancer for this job would have a solid understanding of APA guidelines, excellent grammar skills, and experience in academic editing or proofreading. Appreciated would be someone who can offer significant suggestions to elevate the quality of my paper.

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    ...is on reaching out to Homeowners in the US that are paying high electricity bill, offering them Solar panels and other Home Improvement products at Zero Dollar Down to reduce their electric bill and make their home more energy efficient. We are in need of dedicated cold call appointment setters team to join our us for long-term. **Requirements:** - Proven experience in telesales, call center, or BPO setting. - Excellent communication and interpersonal skills. - Ability to work US business hours. - Reliable internet connection and a quiet workspace. - Knowledge of CRM software and telephone systems. - Ability to handle rejection and maintain a positive attitude. Compensation is hourly pay plus and will also include performance based incentives. We appreciate your interest and l...

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    I'm in need of BPO staff from India specifically skilled in human resources and recruitment. The best fit for this project would have: - Extensive experience in recruitment, particularly at the executive level - High proficiency in customer support, data entry, and software development - Proficiency in HR-specific tasks including payroll management and employee onboarding Your primary role would be leading the recruitment process for executive-level hires. This would require a strong understanding of the industry, the ability to screen and assess potential candidates effectively and efficiently, and excellent communication skills to ensure a smooth and professional recruitment process. For this project, it will be key to have previous experience in executive-level hiring an...

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    Capstone S-a încheiat left

    As we have agreed on capstone written project

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    I require an efficient recruitment sourcing specialist with rich experience in healthcare, technology, finance, and BPO industries in the Philippines. The task at hand mainly involves recruiting for roles such as: - Sales - IT - BPO agents Ideal Skills For The Job: - Excellent knowledge of sourcing platforms including online job boards and LinkedIn - Skilled in obtaining quality referrals and utilizing social media for recruitment - Ability to spot top talents for various roles across different industries - Background in sales, IT, and BPO recruitment - Can conduct Pre-screening interviews, update Google Sheet trackers, and monitor Onboarded Hires If you're an ace recruiter with a knack for identifying the right talent swiftly, let's connect! Ensure your p...

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    ...implementation is a vital attribute my project demands. The successful bidder will need proven experience in: - Matlab coding and debugging - Real-Time Systems Programming - Control theory, specifically Proportional–Integral–Derivative (PID) - Integrating Matlab with simulation software, specifically CoppeliaSim Your bid will be an invaluable contribution toward the realization of an important capstone research project. I thank you in advance for your proposals and look forward to engaging with your innovative Matlab Coding expertise. I already have the space robot in coppeliasim and was able to connect through remote API cOppeliasim with ,atlas and was able to retrieve the target in coppelaisim with my code however I need to now program the control code such as ...

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    Necesito desarrollar una Web Institucional para BPO y servicios outsourcing.

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    I'm currently embarking on my capstone project focusing on Research and Analysis within the field of Life Sciences, specifically concentrating on Pharmaceuticals. The project would require a comprehensive understanding of: • Life Sciences, • Experience in Pharmaceuticals, • Ability to conduct a meticulous Research and Analysis. Ideal Skills that would contribute significantly: • Extensive Knowledge in Life Sciences • Professional Experience in Pharmaceuticals • Research & Analysis Abilities I'm looking for someone who can deliver a thorough analysis, so any additional experience in academic research could certainly be a plus. Remember, the quality of your research and analysis could shape the outcome of this capstone pro...

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    Trophy icon Outdoor Signage Design Required S-a încheiat left

    size is : W: 8680mm x H: 1920mm I'm seeking an exceptionally creative individual who can assist in the creation of an outdoor sign board for my business. i need Creative idea to arrange a signage, background, logo and icon and solgan try to arrange the best way in order to win. Key Requirements: - A keen eye for detail and a knack for i...your creativity and my vision, let's collaborate to create a sign board that effectively transmits my business ethos to a wide audience. Your proven sign board design skills, extensive material knowledge, combined with your talent to understand and convey the modern ethos visually, can make this project a great success. Get ready to work on a project where your innovative design idea will be a capstone for the public face of my bu...

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    Accounts Payable Expert Needed for Monthly Bill Validation and Verification Job Description: We are seeking a highly skilled and detail-oriented BPO - Accounts Payable Expert to join our team on a freelance basis. The ideal candidate will be responsible for validating monthly bills, verifying for duplicates, and ensuring accurate processing of accounts payable on a regular basis. This position requires a high level of precision and expertise in financial documentation management. Responsibilities: Review and validate monthly bills from various vendors and service providers. Ensure accurate and timely entry of all invoices into our accounting system. Conduct thorough checks to identify any duplicate bills and resolve discrepancies. Work closely with our finance team to reconcile...

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    I'm currently in need of a Business Development Manager for my small yet flourishing BPO company, specifically providing customer support and data entry services. KEY TASKS: - Identify new business opportunities and partners - Develop and implement strategic plans - Drive sustainable financial growth IDEAL CANDIDATE: - Proven experience as a Business Development Manager in the BPO industry - Experience in customer support and data entry services - Tactical understanding of BPO operations and scenarios - Confidence in engaging with potential partners and clients - Capable of driving growth while maintaining existing business relations The selected freelancer will be expected to ensure that our customer support and data entry services are tailored to meet clie...

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    I am in need of a devel...a developer experienced in website design and development to create a site specially tailored for BPO service seekers. Key Features: * The primary function of the site is for information sharing, specifically focusing on the process of our service. Ideal Candidate: * Has experience with creating content-rich websites * Familiarity with BPO services and their processes would be preferred but not required * Has a strong portfolio in website design and development. Your responsibility will not only be to design and develop the website, but to ensure the process of our service is articulated in a clear, easy-to-understand format. This website will be the main source of information for our BPO service seekers so it's important that the de...

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    I'm seeking a professional web developer to create a corporate-style website catered specifically to BPO services. Since I have not specified the specific services for the site yet, flexibility is key. Potentially, the website may need to include sections for customer support, technical support, and data entry, among other services. Key requirements: - Demonstrate relevant past work as part of your application - Ability to create a corporate, professional-looking website - Flexibility to accommodate unspecified services Ideal Skills: - Web development - Corporate style web design - BPO industry knowledge or experience would be a plus.

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    I am urgently in need (within one month) of an in-depth study to articula...such as the utilization of humor in political speeches, its effects in healthcare communication and how it helps in spreading awareness about human rights. The freelancer should ideally: - Possess excellent research and writing skills - Have a sound background in communication, sociology or a related field - Have a good understanding of humor theory and public speaking - Have experience in capstone research or similar projects. Your role will be to analyze how humor helps speakers to communicate these sensitive topics effectively and if it fosters a better understanding among the audience. Please be prepared to dive deeply into examining how humor can make such discussions less confrontational and more ...

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    I need freelance recruiters who are passionately driven and can work on a commission basis. Ideally, you will have a wealth of experience in these distinct fields: - BPO - Stock Broking Known for your ability to source, identify, and recruit valuable candidates, your focus will be on IT Professionals, Sales Executives, and Marketing Specialists. You should encompass a strong knowledge about the recruitment process for roles within the BPO and Stock Broking sectors, and have a keen understanding of the market. Key requirements: - A knack for freelancing - Strong networking and communication skills - A proven track record with successful placements If you have the above experience and skills, I would be extremely interested in connecting with you for this project.

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    ...range of workforce services effectively to potential clients. Develop and execute strategic sales plans to meet and exceed revenue targets. Collaborate with internal teams to ensure smooth onboarding and delivery of services to clients. Keep abreast of industry trends, market developments, and competitor activities. Requirements: Proven track record in business development or sales, preferably in BPO/KPO industry or related fields. Excellent communication, negotiation, and presentation skills. Strong networking and relationship-building abilities. Self-motivated with a drive to achieve and exceed targets. Ability to work independently and remotely. Proficiency in Microsoft Office and CRM software. Benefits: Competitive commission-based compensation with uncapped earning potenti...

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    I'm looking to create a dynamic BPO website with a primary goal to entice and attract large corporations. Key Features: - Comprehensive Service List: Clearly stating all the services that my business offers is mandatory. The list should be in-depth yet easy to understand, allowing potential clients to accurately gauge our capabilities. Ideal Candidate: - An expert in business website creation, with a specific focus towards BPO service websites. - Proven experience in creating websites targeting large corporations. - Must be adept at presenting detailed information in a user-friendly, engaging manner. Your proposal should detail your plans for executing these requirements, showcase your relevant past works, and explain why you're the best fit for this project.

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    ...page - Table of contents - Introduction to the Bachelor of Innovation Degree - Personal Statement o General personal statement or targeted statement o Picture optional but preferred - Innovation Development Essay - Curriculum vita - Working resume - Senior Capstone Project, if applicable from other classes or requirements - Demonstration of team projects, possibilities include o INOV 2010 o INOV 3010 o INOV 4010 o BLAW patents and Trademarks 2 o INOV 2100 Technical Writing, Presentations, and Proposals o Game Design and Development capstone projects o IECE student teaching and practicum o Primary volunteer responsibilities, on campus or in the community - note these items may also be included under demonstrations of leadership. o Note: While you have referred to team proje...

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    I'm in the final semester of my Computer Science and Engineering degree and am on the lookout for an engaging and impactful final year project that focuses on the application of Artificial Intelligence and Machine Learning. Specifically, I have a keen interest in the domain of Computer Vision. I believe a project in this area will not only fulfill my academic requirements but also prepare me for a future career in AI. ### Ideal Project Features: - **Core Area:** Focus on Computer Vision within AI & ML. - **Objective:** Flexible in terms of the specific application, be it Object Detection, Facial Recognition, or Image Classification. I am open to any of these as long as the project is innovative and challenging. - **Dataset:** Utilization of a publicly available dataset for the pr...

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    Business Course Materials S-a încheiat left

    ...methodology. 2. Reading Materials and Exercises: Selection and development of readings, weekly practical exercises, and self-study guides. 3. Case Studies: Development or curation of up-to-date case studies illustrating real-world application of the ACED methodology. 4. Additional Resources: Compilation of additional resources like podcasts, webinars, and video series to complement learning. 5. Capstone Project Guide: Detailed instructions and evaluation criteria for the final course project, where participants will apply the ACED methodology to their startups. Collaboration: The collaboration is expected to be close, with periodic reviews and adjustments based on feedback. The selected professional will work closely with me to ensure the course is not only informative and ...

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    Job Title: Research Assistant Intern (Unpaid)** Location: Remote About Us: Go Dispatch is a leading in BPO dedicated to our mission. We are committed to fostering talent and providing valuable learning opportunities for individuals interested in gaining experience in specific area of research. Position Overview: We are seeking a motivated and detail-oriented Research Assistant Intern to join our team. This unpaid internship offers valuable hands-on experience in conducting research, analyzing data, and contributing to ongoing projects under the guidance of experienced professionals. Responsibilities: - Assist with literature reviews, data collection, and analysis. - Compile and organize research materials and data sets. - Assist in designing experiments or research methodologie...

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    Job Title: Business Development and Sales Location: Remote Position Type: Full-time Salary: Commission-based starting at $2000 per client About Us: Go Dispatch is a dynamic and innovative BPO& Dispatching company committed to our mission. We pride ourselves on delivering exceptional Operations to our clients and strive for continuous growth and success. As we expand our operations, we are seeking a highly motivated and results-driven individual to join our team as a Business Development and Sales Representative. Responsibilities: - Generate leads through various channels such as networking, cold calling, email outreach, and social media. - Identify and qualify potential clients to determine their needs and requirements. - Develop and maintain relationships with prospective...

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    Looking to keep the main design element with some slight variations to the logo but want the colorful tech feel added. The main company is Call Center Pros and this company will be either CCP AI or CCP.ai. I have the domain www.ccp.ai.

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    Capstone Project S-a încheiat left

    I am seeking a skilled writer to craft an informative paper centered around the pervasive and fascinating subject of culture. This paper is intended to offer a deep dive into cultural aspects, aiming to enlighten and engage a broad spectrum of readers, including the general public. **Requirements and Expectations:** - **Topical Mastery:** The ideal candidate will possess a profound understanding of cultural studies, with the ability to weave in historical, literary, and scientific references as needed, to enrich the narrative. - **Audience Awareness:** Ability to tailor content to appeal to the general public, making complex concepts accessible and engaging for readers without specific expertise in the subject matter. - **Research Skills:** Proficiency in conducting thorough research...

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    I am looking for an experienced full-stack developer, skilled in MERN stack (MongoDB, , React.js, Node.js), to assist me with my capstone project. The primary objective of this project is to solve a specific problem, and the details will be provided upon project commencement. The successful freelancer should have: - Solid proficiency in MERN Stack - Strong problem-solving abilities - Excellent communication skills - Demonstrable past work in full-stack development Please include the following in your application: - Your experience with MERN Stack - Past projects you have undertaken that employed the MERN Stack - A detailed project proposal outlining how you intend to tackle the project, including timelines and strategies. This is a unique opportunity to contribute to an exciti...

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    I am in need of the "GYAFC" dataset, or at least the "Yahoo! Answers Comprehensive Questions and Answers" version of the dataset, to train the model for my capstone project. The model's purpose is to facilitate the conversion from informal to formal text. Key Requirements: - Format: The acceptable dataset formats include CSV, or any other manageable format. - Topic: The content in the dataset should primarily deal with academic topics. - Size: The dataset should be large, containing a minimum of 10,000 records. Ideal Skill and Experience: Freelancers interested in this job preferably should have: - Prior experience working with similar datasets - A background in data management and structuring - Experience in academic-related projects would be a plus.

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    I am in search of a highly competent Business Process Outsourcing (BPO) firm equipped with efficient infrastructure and skilled staff. The key focus will be on delivering high-quality customer support on an international scale, primarily via live chats. Responsibilities: - Respond to customer inquiries and complaints promptly and professionally via live chat - Provide product/service information and resolve any emerging problems Skills and Experience: - Proven experience in Customer Service in an international environment - Proficiency in English with excellent written communication skills - Experience in handling multiple chats simultaneously - Solid understanding of global cultural sensitivities and time zones - Knowledge of customer service practices and pursuing customer sati...

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    Android App -- 2 S-a încheiat left

    Company name: GO GO Shopping Note: We need a developer who knows Tamil We are a very startup and growing Service based registered company. We are providing customer services. Also, we are providing digital marketing, Finance, advertising and BPO. GO GO Shopping App is the best marketing App. Users can know the details of the new offers and products introduced in the local stores. Local stores and suppliers can give free digital advertise about their offers and products. Customers can know the list of shops by location and the offers of the shops. GO GO Shopping App is the user-friendly App. Also, Customers can get the location details by the App. With the GO GO Shopping App, Suppliers can post their digital advertisements and can marketing their products, Customers can know the ...

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    In this pivotal capstone project, I’m looking for an expert in data science, specifically adept in Python, Jupyter Notebook, and MySQL. You will be conducting web scraping from rental websites, after which you will perform an intricate analysis of the data and apply Machine Learning. Key responsibilities and objectives would be: - Utilize Python/Jupyter Notebook for web scraping from rent websites. - Pull specific information including property details such as price, location, description. - Conduct detailed data analysis Key skills and experience required: - Proficiency in Jupyter Notebook and Python is a must. - Apart from the above, a sound knowledge of MySQL is essential. - Previous experience with web scraping and data analysis is appreciated. - Familiarity with Ma...

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    In need of an experienced BPO trainer who can develop engaging, interactive presentations. The content will cover fundamental aspects of customer service, sales techniques, and call handling. Intended for a target audience of experienced BPO agents, the content should provide detailed insights and best practices. Ideal candidates have a background in BPO training and content development. Efficiency in creating interactive presentations that effectively engage and educate is a must. Skill sets should include: - Knowledge of BPO sector and practical skills - Experience in curriculum development for experienced agents - Proficiency in creating interactive training presentations.

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    ...services using a Repository pattern 2. Repository with CRUD implementation using Entity Framework Code first approach. 3. ASP.NET MVC Client application which is the front end to interact with the user and display the corresponding Views as per the user requests. Implement the logic to consume the Web Api to perform the CRUD operations We are seeking a skilled developer to help us complete our capstone project for an e-commerce website built in ASP.NET using WebAPI and Repository pattern. The project involves implementing various features and functionalities to enhance the user experience and ensure smooth operation of the website. The ideal candidate should have a strong understanding of ASP.NET, WebAPI, and Repository pattern, as well as experience with e-commerce projec...

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    ...2014 as GET. L&T construction largely involves in construction project namely viaducts , buildings , airports. Currently I am pursuing executive management program PGEMP in SPJIMR, Mumbai sponsored by my company As a part of this PGEMP program . I have chosen “Process Improvement of Project Document Control through Digitization” in our organization as a Capstone Project. HIGH LEVEL ORGANIZATIONAL BUSINESS OBJECTIVES/DRIVERS OF MY CAPSTONE PROJECT: • All the projects need proper documentation of executed works throughout the project life cycle and even after completion of the project till DLP period. In order to fulfill these demand, proper maintaining and storage of documentation is required which should be readily accessible and traceable. This wi...

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    I’m in need of an efficient recruitment sourcing specialist with a rich experience in healthcare, technology, finance, and BPO industries. The task at hand mainly involves recruiting for roles such as: - Sales - IT - BPO agents Ideal Skills For The Job: - Excellent knowledge of sourcing platforms including online job boards and LinkedIn - Skilled in obtaining quality referrals and utilizing social media for recruitment - Ability to spot top talents for various roles across different industries - Background in sales, IT, and BPO recruitment If you're an ace recruiter with a knack for identifying the right talent swiftly, let's connect! Ensure your proposal reflects your experience in the above-mentioned industries and roles.

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    I am looking for an Employee Database for our Ed-Tech Company. We are looking for a database in Indian territory for Sellers (Inside Sales, Customer Success, BPO). - I want a fresh seller database (B2C) for our e-learning courses program and services. - Need " seller" personal data, especially from Inside Sales, BPO, Customer Support and Customer Success for recruiting purposes and our online courses. - I needed data with the below field, Data required field: 1. Personal Contact Number 2. Email IDs 3. First Name 4. Last Name 5. Job Titles 6. LinkedIn Profile Note: Data must be verified or cross-checked, and missing and wrong data will be replaced by a freelancer. - The Maximum number of Email IDs should be Yahoo, Hotmail, Gmail and Outlook client-based data....

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    I am looking for a content writer to help me build my BPO business website. The main goal of the website is to generate leads for my business. Skills and Experience: - Experience in content writing for lead generation - Knowledge of SEO and keyword research - Ability to write in a professional tone - Understanding of BPO industry and services - Strong grammar and spelling skills Tasks: - Conduct keyword research and provide a list of targeted keywords for the content - Write engaging and persuasive content that drives leads and conversions - Ensure the content is informative, accurate, and professional in tone - Collaborate with the web designer to optimize content for SEO and user experience. If you have experience in content writing for lead generation and can help with...

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    As someone highly familiar with Excel usage in the BPO sector, I'm looking to delegate some tasks to free up my workload. Despite my expertise, I only require assistance with basic tasks. The project will mostly involve: - Basic Excel functions like sorting, filtering and utilizing elementary formulas. Ideal candidates would have experience in data entry for BPO sector and proficiency in basic Excel functionalities. Knowledge of Excel's more advanced features is not necessary, but always welcomed.

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    I am looking for an Employee Database for our Ed-Tech Company. We are looking for a database in Indian territory for Sellers (Inside Sales, Customer Success, BPO). - I want a fresh seller database (B2C) for our e-learning courses program and services. - Need " seller" personal data, especially from Inside Sales, BPO, Customer Support and Customer Success for recruiting purposes and our online courses. - I needed data with the below field, Data required field: 1. Personal Contact Number 2. Email IDs 3. First Name 4. Last Name 5. Job Titles 6. LinkedIn Profile Note: Data must be verified or cross-checked, and missing and wrong data will be replaced by a freelancer. - The Maximum number of Email IDs should be Yahoo, Hotmail, Gmail and Outlook client-based data....

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    I'm in need of a competent lead generator to target companies within the technology industry. Your task, should you choose to accept it, is primarily focused on driving quality traffic to my site that offers outsourced customer service solutions. It's crucial to reach team leaders, these are the individuals with the authority to make decisions that directly impact on our potential collaborations. Ideal Qualifications: - Proven track record in the tech industry. - Skilled in various traffic driving strategies. - Proficiency in engaging team leaders. Your objective - connecting me with potential clients and accelerating our growth.

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    Business Development Manager for BPO in the customer support industry - Seeking a Senior-level professional with expertise in Client Relationship Management - Responsibilities include building and maintaining strong relationships with clients - Experience in generating leads and developing strategies is a plus.

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    Hi PANDEY BPO INDIA, I noticed your profile and would like to offer you my project. We can discuss any details over chat.

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    I am looking for a Business Development Manager for a medium-scale IT Solution project. The ideal candidate should have strong skills in sales and marketing. Key requirements for the project include: - Developing and implementing effective strategies to promote our IT solution to potential clients - Identifying and pursuing new business opportunities in the IT industry - Building and maintaining relationships with clients and key stakeholders - Collaborating with the project management team to ensure successful project delivery - Conducting market research and staying updated with industry trends - Creating and delivering compelling sales presentations and proposals - Meeting or exceeding sales targets and objectives Skills and experience required for this role: - Proven track record ...

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    Webpage and Brand Awareness Project We are looking for a web developer who specializes in creating informational websites with CMS. Our primary goal is to build a reputation for our brand. We already have a logo and branding guidelines established. Expected website structure: 1 Homapage 2 Our Services 2.1 BPO 2.2 Sales Services 2.3 Human Resources 2.4 Auditing and Consulting 3 Partners 4 About Us 5 Contact page Features: - Language selection (Ingles - Español - Italian) - Our Location (Google Maps) - Careers (external link) - Free chat implementation Footer: - Page tree - Privacy Notice - Terms of use - Cookies policy - Social Media icons and links Skills and Experience needed: - Experience in creating informational w...

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    4 phases for the project - Data webscraping , Data analysis , EDA , machine learning

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