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    3,590 helpdesk proiecte găsite, la prețul de USD

    ...sa ai sufficient context pt indeplinirea cu succes si in termen a task-ului. - Disponibilitate de timp: 30 min zilnic in intervalul 09:30 – 17:00 si 1-4 h every other day. - RO / EN speaker - Sa poti emite factura pe firma - Mare plus sa cunosti deja MiniCRM sau sa inveti foarte rapid : in 1-2 saptamani sa fii proficient in utilizare MiniCRM ( exista academie completa de tutoriale online si helpdesk) Site-ul nostru: Pentru selectia VA-ului acum pt colaborarea pe celelalte proiecte vom face un micro-proiect : Research - Identificare corecta nume si contact pt compania ce se identifica fonetic in engleza ca : Serave / Cerave / CRAV / SRAV (nu stiu cum se scrie), companie certificata ca first consignee ( pentru import ) din Germania, in domeniul materiilor prime/culturilo...

    $92 (Avg Bid)
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    Pentru clientul nostru, companie multinationala americana din jud. Maramures, cautam candidati avand: - Studii superioare in domeniul IT - Obligatoriu cunostinte de programare: Visual Basic, Visual Studio, SQL Server, Crystal Reports - Experienta in domeniul programarii in Visual Basic min. 1 an (s...de programare: Visual Basic, Visual Studio, SQL Server, Crystal Reports - Experienta in domeniul programarii in Visual Basic min. 1 an (specificati in CV programele realizate) - Responsabilitate, flexibilitate si deschidere la asimilare de informatii noi Care va raspunde de : - Intreţinerea/modificarea programelor existente in companie - Crearea de programe noi in limbajele amintite - Helpdesk şi documentare programe - Incadrarea in termen a proiectelor de dezvoltare M...

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    As we are currently using the Odoo 16 and 17 Community Edition, I'm in need of a skilled professional who can successfully install and set up a helpdesk module for our system. Key Responsibilities: - Download and install the Helpdesk module on our Odoo community - add helpdesk and task button on contact Form - Test the module to ensure it's running smoothly Skills and Experience Required: - Proven experience with Odoo ERP platform, preferably Community Edition - Familiarity with Odoo's Helpdesk Module - Strong testing and debugging capabilities - Excellent problem-solving abilities

    $73 (Avg Bid)
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    ...application suite. Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. Functions include: · Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Excellent communication relationship-building and internal customer service skills · Willing to work off-hours and weekends when required for projects or emergency support. · Provide first level contact and problem resolution for customer issues. · Work with Third Party Vendors t...

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    ...application suite. Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. Functions include: · Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Excellent communication relationship-building and internal customer service skills · Willing to work off-hours and weekends when required for projects or emergency support. · Provide first level contact and problem resolution for customer issues. · Work with Third Party Vendors t...

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    I'm looking for an experienced Magento 2 expert to assist with a range of tasks, including frontend and backend development, theme customization, and server upgrades. Key Tasks Needed: • Upgrade porto theme to latest version - (not overwriting /configed_css/ and /porto/web/css/header/) • Remove fooman extensions. • Update Helpdesk extension. . Update File Attachment extension from Amasty. • Upgrade Server php 8.1 to php to 8.3 • Upgrade to Magento from 2.4.6 to 2.4.7 . Double check that all extensions are current. • Turn on Fedex, UPS and USPS in magento Run a patch from a Extension coder. Ideal Candidate Skills and Experience: - Strong background in Magento 2 development, with previous projects involving frontend and back...

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    Our organization primarily operates on Windows and we are in need of a proficient IT Helpdesk Support. We’ve been having repeated issues regarding: - Software Troubleshooting: Particularly with our custom company software which appears to require the most troubleshooting. Prospective freelancers should have hands-on experience with Windows operating system and a proven track record with software troubleshooting, ideally custom company softwares. The ideal candidate would be proficient in understanding and rectifying software-related issues, ensuring minimal downtime, and facilitating smooth operations. Your quick understanding of our company software and capability to resolve issues effectively will be an added advantage.

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    I am currently using Cloudflare as my domain registrar. The primary reason for this project is to transfer DNS services to Namecheap as I need to have email services on Namecheap. Key Project Requirements: - Transfer DNS from Cloudflare to Namecheap. Ok now the non ai: Check out the attached. It basically explains the parameters (which I don't understand). Namecheap has good helpdesk tho, but I think cloudflare does not, or I would have already handled it.

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    ...information about the team. - Task management: Manage schedules, shifts and time-card submissions. - Compliance area: To keep track of and manage training materials, employee handbook policies, quality assurance, compliance documents and safety protocols. - Resource library: To host resources important for the caregiving team. - Social Channels: Have spots for events & celebrations and a FAQs/helpdesk area. - Communication platforms: Built-in message boards and newsletters for consistent communication. Skills & Experience: The ideal candidate for this project has a strong background in intranet development and a deep understanding of document storage systems, task management tools, and internal communication features. Experience in healthcare technology development is a ...

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    ...businesses to expand their reach across global marketplaces efficiently. Our platform integrates seamlessly with various online marketplaces, enabling our clients to maximize their sales potential. The ideal candidate will be responsible for processing supplier feeds and uploading products to online marketplaces, ensuring our clients' products are showcased effectively. Previous experience in an IT helpdesk role will be considered a strong advantage, providing the technical insight necessary for this position. Key Responsibilities: - Process and manage supplier feeds for product listings. - Upload and maintain large number of product listings across multiple online marketplaces ( Amazon, eBay, Kaufland Global marketplace, eMAG, and Allegro). - Ensure accurate an...

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    Website Development -- 2 S-a încheiat left

    I'm urgently in ...within a 24-hour timeframe. **Key Objective** - The main purpose of the website is to provide relevant information about my product. **Target Audience** - The website is specifically designed to cater to industry professionals. **Required Features** - Incorporation of a blog section for content marketing and updates - Enabling product specs sheets download for user convenience - FAQ and helpdesk set up to answer queries and provide the necessary support I am looking for someone who has excellent coding and design skills, and an understanding of creating an engaging, user-friendly website design. Demonstrated experience working within tight deadlines will definitely be advantageous. Immediate availability is a must. Let's connect immediately if y...

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    I'm on the hunt for a talented blog writer with a deep understanding of technology. The ideal candidate should be capable of creating 1000-2000 wo...Computer Science, IT, or relevant field preferred Fluency in English and exceptional writing skills are a must. If you're passionate about technology and have a knack for writing, I'd love to hear from you! 1) Artificial Intelligence (AI) Future of Learning and Development 2) Artificial Intelligence (AI) Reshaping the Landscape of Employee Training 3) Microsoft Teams & SharePoint Helpdesk Ticketing System Solution 4) SharePoint Migration from On-Premises to Online Success Steps 5) Empowering Your Business with Microsoft Office 365 Development 6) Empowering Users with Microsoft B...

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    I am currently using the lastest Youtrack Version in the cloud and am in need of an expert to aid me with workflow configuration and report creation. The specifics of the job include: - Configuring workflows to automatically assign issues - Integrating time tracking within these workflows - Customizing notifications efficiently - Helpdesk configuration - Boards configurations - Report configuration Extra experience with Youtrack 2021.x would be a bonus. Suitable candidates should have a deep understanding of these tasks and the ability to complete the job swiftly and correctly.

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    Freescout Development S-a încheiat left

    ...This compartmentalization it would be appropriate to give an user the possibility of viewing only the customers who have written to the mailboxes accessible by the user. -the implementation must be thought and executed in such a way that it will work in the future regardless of the updates made by freescout or the other modules. FreeScout Modules Development Guide PLEASE DO NOT BID IF YOU CANNOT SHOW ME PREVIOUS FREESCOUT PROJECTS PLEASE DO NOT BID IF YOU CANNOT SHOW ME PREVIOUS FREESCOUT PROJECTS Please only apply if you know freescout and have Freescout previous experience. You'll need to have past work to

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    I am seeking an experienced R programmer who can assist me with specific tasks related to data analysis and visualization. The project will include a data file extracted from a Helpdesk platform. We need to analyse statically (average and deviation) of the tickets. Data: includes numeric data, textual data, and time series data. The idea is to be as simple as possible - as this is a study case for beginners. Need to analyse: Totals, graphics 1. Year vs Country 2. Year vs Ticket Raiser 3. Year vs Ticket Assigned 4. Year vs Ticket Priority 5. Year vs Workstream 6. Year vs Country vs Ticket Raiser 7. Year vs Country vs Ticket Priority 8. Year vs Ticket Priority vs MONTH 9. Ticket Priority vs Year 10. Ticket Priority vs MONTH 11. Difference between Ticket Start date vs Ticket Clo...

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    I need an expert web developer to create a helpdesk ticketing website for managing customer support tickets efficiently. Key functional features: - Ticket Prioritization: The system should be able to prioritize the tickets based on the severity and criticality of the issue. - Automatic Routing of Tickets: The platform should effectively route tickets to the appropriate team or person to expedite resolution. - User-friendly Dashboard: A dashboard layout that's easy to navigate, providing a clear snapshot of ticket statuses and updates. Ticket Submission Channels: I envision platform users to submit their tickets through: - Online form: Prompt and assist users for issue details capture. - Email: Also accepting tickets by email and auto-conversion into ticket format. - Live c...

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    I'm looking for a seasoned professional to write a comprehensive scope of work for setting up a multifaceted technical support and helpdesk, equipped to dispense first and second level supports for an increasingly sophisticated integrated solution I'm working on. This solution is a trichotomy of a data integration platform, predictive maintenance, and visualization dashboards. Some of the support functions I want to include to this helpdesk are: - Troubleshooting common technical challenges - Advanced technical issue resolution - If needed, proficiently escalates the issues For this project, it's important that the freelancer has experience operating a technical support center, since such experience would provide crucial insights. Thus, when applying, kind...

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    ...with various software Detail-Oriented: Thorough with strong time management Proactive: You spot opportunities, take initiative, and communicate clearly Passionate: About delivering great experiences and helping our brand shine! Requirements: Availability during US hours (PST) Proficient with Google Tools and social media In your cover letter: Rate your skills with Shopify, Amazon Seller Central, Helpdesk tools, Live Chat, and ClickUp (1-5, with 5 being expert) How to Apply (Important!) Cover Letter: Begin with: "I am ready!" Share a short example of a time you solved a challenging problem creatively. Video Intro (Max 60 sec): Something unique to stand out (not in cover letter) Work samples (If applicable): Links to content, social media work...

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    I am in need of a professional developer to create a web-based help desk ticketing system. The system is expected to accommodate both internal...tickets to the available agents based on certain predefined rules to enable quick response and resolution of user queries. - Bug Bounty Platform: Your role will also involve integrating a bug bounty platform to detect and reward anyone who finds and reports bugs in our system. Ideal Skills: - Competence in web development - Proficient in bug bounty platform integration - Expertise in automated helpdesk ticketing system If you are an experienced developer in these areas, your skills will be highly valued. The goal is to optimize our response time and improve user satisfaction through efficient ticket handling. Let's connect if you�...

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    ...unterstützt und berät. Als Consultant werden Sie eine entscheidende Rolle bei der Implementierung verschiedener Softwarelösungen spielen, darunter Salesforce, DocuWare, Sage100 und eine Helpdesklösung für den Kundenservice. Aufgaben: Beratung und Analyse der Anforderungen des Sales-, Marketing- und Kundenserviceteams im Hinblick auf die Softwarelösungen Salesforce, DocuWare, Sage100 und Helpdesk-Systeme. Entwurf und Implementierung von maßgeschneiderten Softwarelösungen, um Vertriebs-, Marketing- und Kundenserviceprozesse zu optimieren. Integration der genannten Softwarelösungen in bestehende Systeme und Infrastruktur des Unternehmens. Schulung von Mitarbeitern zur Nutzung der neuen Softwareanwendungen im Sales-, Marketing- u...

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    Local
    $16 - $38 / hr
    0 oferte

    ...seeking a skilled PowerBI professional to assist in designing a real-time, interactive dashboard focused on visualizing specific IT and Helpdesk metrics. The project involves meticulous gathering and organizing of different data points to generate a dashboard that is functionally on-point and visually appealing. The dashboard should ideally help to showcase: - The resolution time of helpdesk tickets - The number of tickets currently open and pending resolution - A breakdown of tickets per department - FCR (First Contact Resolution) rates - Telephony-related data A strong understanding of PowerBI and prior experience with creating similar dashboards for IT Helpdesk KPIs is a must for this role. Applicants should be able to case-study past work that involved hand...

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    I'm in need of immediate assistance with my helpdesk. As an intermediate-level expert, you'll be required to manage and supervise up to 10-25 tickets daily. Your key responsibilities will include: - Handling Technical issues: You should be well-versed in tackling a variety of technical questions that may arise. - Addressing General product inquiries: You need to have in-depth product knowledge to be able to provide accurate answers to customer questions. Ideally, you'll have prior experience in customer service, and your proactive and problem-solving nature will be highly appreciated. I look forward to working with someone who can ensure smooth and efficient Zoho Desk operations.

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    Integration Highlights: User Registrations: No new registrations on the help site; users will register on Adaptados.com.br. Password Recovery: Redirects users to a dedicated password recovery page. Sign-Up Redirection: Directs users to for registration. Login Page Note: Informs users to log in with their account details. User Profile Sync: User profiles will match and can't be edited on the help site. Password change and save options will be removed.

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    ...needs modification. - Help making a customized Odoo Studio app that involves a form and integrating the submission of the data in that form to go to spreadsheets and also send that submission to a 3rd party website - Setup a series of team automated reminders and alerts that pertain to the status of a customer until customer is marked to be at a perticular stage in helpdesk - Setup helpdesk and make it work for our team - Integrate Odoo with 3CX phone system API to bring in phone records, create new leads or contact when a call is received, if possible also bring in call recordings from 3CX and put in contacts record, and call stats for each user of 3CX - Help create accurate reports in Odoo from sales, google ads, integration to Stripe payments, able to refund payments f...

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    I'm currently seeking a competent Odoo Developer for a one-month project, who should be available at a rate of $4 per hour. The task at hand specifically involves the customizati...selected freelancer should have significant expertise in customizing Odoo's to fit a specific need. - Thorough knowledge of Python and Odoo Framework is required to undertake this task. Therefore, the ideal freelancer should have extensive experience in the domain of Odoo customization, demonstrating a good understanding of the relations between different Odoo modules, especially Odoo Studio, Helpdesk, Sales and CRM. Setting up automations, notifications, reminders, etc.. The ability to deliver within the stipulated timeframe without compromising quality standards will be a crucial factor in th...

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    ...Processing ➢ Digital Employee File ➢ Performance Management ➢ New Joiner Onboarding ➢ Timesheet ➢ Expense Claim ➢ Reporting & Analysis ➢ Recruitment & Talent Acquisition ➢ Mobile Attendance ➢ Asset Management ➢ Bonus Proposal ➢ Notification To Staff ➢ HRDF Fund ➢ Accounting Software ➢ Project Management Software ➢ Employee Self Service ➢ Sales CRM ➢ Travel Desk ➢ Training Management ➢ Helpdesk ➢ Survey ➢ Insurance ➢ Organization View ➢ Succession Plan ➢ Appointment Schedule ➢ Link Payment API ➢ User Management We require full documentation for this development Architectural documentation, Process documentation, Technical documentation, UX design documentation Ideal Skills & Experience: The ideal candidate for this project ...

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    WHMCS CSV Invoice Importer S-a încheiat left

    We use WHMCS for our support helpdesk and raise our invoices on another platform. We want to import our invoices from the other system into WHMCS so our customers can download them when they like. The invoices are in csv format. We are unaware of a way to do this and presume we need a customer module. If you can do this or have suggestions, please get in touch with us.

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    I'm in need of a skilled graphic designer who can update the helpdesk graphic on my website's homepage. The task includes the following requirements: - The current helpdesk graphic should be updated with the inclusion of new buttons (images provided) and their associated functionalities (url's). - The graphic images and specific functionality is provided.. I'm looking for a professional with experience in adding functional elements to graphics on websites. Knowledge of user interface and user experience practices will be a significant advantage. Success in this job could lead to further collaborations on similar tasks. It is a requirement that this work be completed offline without access to the website itself. All necessary code will be provided. Thi...

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    ...attributes in a complex environment like FreeScout. Your could needs to be pulled to the official FreeScout repository and will be open source. It has to be accepted by the maintainers. If the have questions or ask you to edit your pull request you have to communicate to them via Github: FreeScout: HMTL purifier: Existing issue on FreeScout: Existing issue on HTML purifier: This job is not very urgent but would be ideal if completed within a month. The freelancer should make sure to thoroughly test their work to ensure these issues are not repeated in the future. HTML and FreeScout experience will

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    I need a professional to craft a detailed, entry-level technical support resume for me. This resume should be ATS-friendly and delivered as a Word Document; you are to highlight specific skills and qualifications, such as: - Customer service expertise - Proficiency in troubleshooting - Stellar communication skills - Experience as a Helpdesk Analyst - Experience in Information Systems Security Analyst role - Production support experience The ideal candidate for this project would have a strong background in human resource management or hiring, with a keen understanding of what employers in the IT industry look for. They must also demonstrate an ability to create documents optimized for ATS software.

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    I'm in urgent need of a professional, always-on technical help desk service to handle hardware and software issues. I require to work during USA 8:00am - 6:00pm PDT . With Helpdesk support, implying the necessity for a team or individual capable of addressing urgent matters regardless of the time. Potential issues could involve troubleshooting computer hardware or software faults. Ideal Skills and Experience: - Extensive knowledge and experience in troubleshooting and fixing hardware and software issues - Proven track record of providing US Hours of Technical Support - Strong English communication skills - ability to respond promptly via email and phone You should be well-versed in both hardware and software matters, be extremely responsive, and be able to provide support ...

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    Help Desk Update S-a încheiat left

    Hello, I am looking for some continued wordpress work, building a helpdesk page into our wordpress page. This page will serve as a page where we can upload / post help articles and how-to guides for our customers. I will share wireframe / view on what the page should look like

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    I'm seeking a highly skilled WordPress developer to modify an existing plugin, ELEX WordPress HelpDesk & Customer Ticketing System. The primary task involves making the default shortcodes of the plugin work in the backend of WordPress. Key Requirements: - Proficient in WordPress plugin development - Has significant experience with ELEX WordPress HelpDesk & Customer Ticketing System - Solid understanding of shortcode implementation and modification The plugin has 3 default shortcodes such as: 1- [wsdesk_support display="form"] 2- [wsdesk_support display="check_request"] 3- [wsdesk_support display="form_support_request_table"] When I put this shortcode [wsdesk_support display="form"] in any custom page or posts its ...

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    We are seeking a skilled Odoo developer to customize the Helpdesk and Field Service modules to enhance functionality and provide a tailored solution for our organization. The main focus of this project is to create individualized portals for each client within the Helpdesk module and to implement features within the Field Service module that streamline on-site visits and automate the generation of service reports. Scope of Work: Helpdesk Module Customization: Client-specific Portals: Develop individualized portals for each client within the Helpdesk module. This ensures that clients have a dedicated space to log and monitor their support requests, view past interactions, and access relevant documents. Field Service Module Customization: On-site Visit Schedul...

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    DO NOT BID...will use Olark. I have nothing. We need it all. Someone has to build the zendesk implementation from scratch, walk us through building a knowledge base, do email templates, everything but NOT training CS agents because we don't have any and won't have them until May, The ideal candidate should have strong experience with Zendesk installation, customization, and integration. Familiarity with helpdesk software and a keen understanding of user roles and permissions, ticket fields, and email templates are also essential. Knowledge of the WCAG accessibility standards (which is why we chose Zendesk) is helpful. Remember, this project is to benefit people with disabilities! People with a passion in this area (please explain your connection in your bid) are highl...

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    ...server, whos website runs on FluxCP. () The server is hosted on a VPS running Ubuntu 22.04, Apache 8.1, and MySQL. Our current management interface is FluxCP. Summary of request: We have a website with Stripe as a payment processing platform. Our checkout page is hosted by stripe and there is no integration. After a customer makes a payment, they must open a helpdesk ticket for manual processing. The processing consists of: 1. Checking the donation was made and the amount 2. Award credits to the player's account based on the amount donated. (This is a mysql table hosted on a different host) 3. Log the transaction in another mysql table so that each payment and trigger is logged. Key Responsibilities: Integrate Stripe API with our FluxCP for processing payments

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    ...audience is people with disabilities so this needs to be the best help system in the field. Here are task specifics: - Zendesk needs customization, particularly in areas of ticket fields, user roles, and permissions. - The email templates need to be created. - Zendesk is to be integrated with our existing helpdesk software for an all-in seamless cross-functioning. The ideal candidate should have strong experience with Zendesk installation, customization, and integration. Familiarity with helpdesk software and a keen understanding of user roles and permissions, ticket fields, and email templates are also essential. Knowledge of the WCAG accessibility standards (which is why we chose Zendesk) is helpful. Remember, this project is to benefit people with disabilities! Peo...

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    ...healthcare providers and patients. • Prescription Management: Automatic prescription acquisition from healthcare providers, with real-time status tracking. • Delivery Management: Flexible scheduling with delivery tracking (through Royal Mail) to ensure timely medication delivery. • Notification System: Automated reminders for medication intake and refills, enhancing medication adherence. • Support and Helpdesk: Integrated support channels for addressing user queries and issues. 7. Mobile Application: • Intuitive mobile application for both healthcare providers and patients, facilitating on-the-go access to the platform. 8. Analytics & Reporting: Real-time dashboards and automated reporting for monitoring system performance and user engagement. Impleme...

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    ChatBot app: we need to develop from scratch an AI ChatBot app that assist final users as a "HelpDesk" channel during the implementation of a new version of an in-company LegalTech app (digital and management Legal documentation). This ChatBot should be capable to respond any kind of querys related with new functional doubts from the users. Ideally the responses from the cahtbot should include images and/or video-tutorials additional to text outputs, (or at least links to that resources). This responses are specific from functional features from the LegalTech app (actually in the form of .pdf user manuals or .mp4 video-tutorial) and will be facilitated to you. The output responses should be in spanish language. See the attached image as a possible mockup. The ChatBot shoul...

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    help desk S-a încheiat left

    Project Title: Help Desk Support for Educational Company - Require 20 hours of support per month Job Title: Freelance Helpdesk Support Specialist Job Type: Freelance Location: Remote Company: Online College - Education Services About Us: An online college is a leading education services provider committed to delivering quality learning experiences to our students. We are currently seeking Freelance Helpdesk Support Specialists to join our dynamic team. This role offers an exciting opportunity to engage with our community, providing excellent support and gathering valuable feedback through various channels. Responsibilities: Social Media Engagement: Monitor and respond to inquiries, comments, and messages on our Facebook and Instagram pages. Foster positive interactio...

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    I h...e-commerce website. The design should be implemented using HTML and Tailwind. My goal is to generate an intuitive, interactive layout that is both attractive and functionally advanced. Key functionalities that need to be included: - Home page - Search page with a responsive search bar - Product page - Shopping cart - Login and signup page - 'About Us' page - 'Contact Us' page - Dedicated helpdesk - Seller page Ideal Skills and Experience: - Proficiency in HTML and Tailwind - Prior experience in E-commerce website design - Knowledge of UX/UI principles - Portfolio of interactive and responsive designs - Understanding of modern design trends. Your role will be pivotal in creating a seamless shopping experience for the customers. Looking forwa...

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    Adress:10 Maguired Rd, Lexington,MA Working hours:UTC/CMT -5, 8:30 - 16:00 Devices:Computer(Lenovo),Network & Conference Facility(Cisco) Service Scope: 1. Helpdesk Inspection Service: 1.1 Provide regular on-site inspections of devices. 1.2 Requirements: On-site inspection: At least once a month and provide feedback after inspection. 2. Helpdesk Maintenance Service: 2.1 Include but not limit to maintain or repair computers, printers, conference facilities and network devices; computer software operations and maintenance service, and replacement of printing supplies. 2.2 Requirements: Provide on-site service based on end user’s request ASAP or next day and provide feedback of repair after service. *Please note that the above is a general description of the service r...

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    ...server issues on a per ticket or hourly rate basis from our helpdesk as we are a hosting company providing Odoo services to customers. I am looking for someone with good experience with all Odoo functionality and server side knowledge of it. I would also like to learn more about your strong points and experience with it. Issues you would handle involve anything from creating a debugging an issue or error message, checking performance issues, checking modules not working, upgrading modules to work with new versions, odoo upgrades, odoo not loading, etc. Please respond first with "I read this" so that I know you are thorough and understand my requirements. • You must be able to write in perfect English. • Can work from our helpdesk solving tickets along...

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    QuickFMS is facility management cloud-based product, we have multiple modules to help admin and employee of any kind of organizations and any type of verticals, like BFSI, Retail, IT, Infrastructure etc..you can visit our website to know more about the product. Technically, Microsoft Dot Net and SQL based software build by our own team, we would like to integrate AI in multiple modules like Helpdesk, which helps employee to log the ticket and track to closure with SLA’s, Checklist to track any kind of operations, performance, health of the branches, assets, Advance seat booking and hotdesking modules etc. So how do we integrate, which all possible options we have, have you already implemented any where if yes, please share some insights on it, samples, videos etc.

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    Project Description: Zoho Helpdesk Configuration I am in need of a skilled professional to configure my Zoho Helpdesk. The ideal candidate will have experience in setting up and managing ticket management systems. Specific Features to Configure: - Ticket Management: I require assistance in configuring the ticket management system to efficiently handle customer inquiries and support requests. Existing Account: - I already have an existing Zoho Helpdesk account, so familiarity with the platform is preferred. Workflows: - I have specific workflows that need to be set up in the ticket management system. The candidate should be able to understand my requirements and implement them effectively. Skills and Experience: - Proficiency in Zoho Helpdesk configurati...

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    Full job description Job Description: IT Support / Helpdesk Technician - Onsite Reporting to: Digital Services Manager Job Type: Full Time Privately Funded Permanent Role Monday – Friday 37.5 Hrs per week The King’s Hospital School is looking for an enthusiastic IT Support / Helpdesk Technician to join our IT team. Candidates must have a keen interest in technology and IT support. This position will suit a recent graduate or someone currently working in an IT support role who is looking to expand their experience. Role and Responsibilities: This position primarily revolves around daily IT support tasks. While the list below gives a good idea of what's involved, there will be additional duties as required: Provide IT support for students and Staff, help...

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    ...healthcare providers and patients. • Prescription Management: Automatic prescription acquisition from healthcare providers, with real-time status tracking. • Delivery Management: Flexible scheduling with delivery tracking (through Royal Mail) to ensure timely medication delivery. • Notification System: Automated reminders for medication intake and refills, enhancing medication adherence. • Support and Helpdesk: Integrated support channels for addressing user queries and issues. 7. Mobile Application: • Intuitive mobile application for both healthcare providers and patients, facilitating on-the-go access to the platform. 8. Analytics & Reporting: Real-time dashboards and automated reporting for monitoring system performance and user engagement. Impleme...

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    ManageEngine Helpdesk Training in Mozambique Preferred Mode of Training: Both In-person and Online Skill Level of Trainees: Beginner Number of Attendees: More than 10 We are seeking a skilled trainer to provide ManageEngine Helpdesk training in Mozambique. The training should cater to beginner-level trainees and accommodate more than 10 attendees. The preferred mode of training is both in-person and online. Ideal Skills and Experience: - Extensive knowledge and experience in using ManageEngine Helpdesk - Proven track record in providing training to beginner-level participants - Ability to conduct effective training sessions both in-person and online - Strong communication and interpersonal skills to engage with trainees - Flexibility to adapt training methods to ...

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    The project performs the following tasks: Tickets are created... a category is selected, and a user is chosen. The selected person views the ticket. The selected person completes the task, writes a message, and closes the ticket. Additional features to be added to the project: Users will no longer need to be selected. I have category class (Category Tree), User class, Role class. Each user must have at least one role. Each user must have at least one category. Each category will have one or more responsible persons. The users and responsible persons of the category will handle the tickets. Additionally, the Category Manager can assign tickets to users associated with that category. The Category Manager can also redirect the ticket to another category. When a ticket is resolved, it is sen...

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