Centru telefonic de asistență clienți Jobs

Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...

I want to put an always-on AI voice agent in charge of one thing only: generating brand-new cold leads by telephone. I will provide the target market, ideal-customer profile, and high-level talking points; you build, train, and deploy the agent so it can dial prospects, hold a natural conversation, qualify interest, and pass every promising contact straight into my CRM. The agent must: • sound human and handle common objections in real time • record, transcribe, and store every call • schedule callbacks or meetings on my calendar • respect local calling regulations (TCPA, GDPR where applicable) I’m comfortable with Twilio Voice, Dialogflow, ElevenLabs, GPT-4, or any similar stack—as long as call quality and scalability stay top-tier. Show me a short archit...

I have several real-world clients who need phone-based Voice AI agents that can pick up incoming calls, answer customer or lead questions, share product and service details, book appointments, and send out confirmations. The tech stack is fixed: Twilio for telephony, Vapi or Retell for the conversational layer, Google Calendar or Calendly for scheduling, and SMS for confirmations. All call transcripts and key event logs must be pushed to either Google Sheets or Airtable. Scope of work • Connect and provision a working Twilio number. • Configure the conversational agent in Vapi/Retell so it can comfortably greet callers, handle FAQs, deliver product details and service options, schedule appointments, and generally “take the call” end to end. • Plug calendar...

Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...

Hi I will share the details with the shortlisted candidates. Thanks

I run an immigration agency and need help for a single-day push to expand our client base among small businesses that operate in French. I will share a concise call script in advance; your job is to pick up the phone, reach out to a targeted list of small firms, learn if they are looking for foreign staff, and present how our worker-placement service can solve that need. Fluent, confident French is essential because every touchpoint will be a live phone conversation and the credibility of our offer hinges on smooth, professional dialogue. I’m looking for someone who has done outbound sales or B2B outreach before, can handle gatekeepers, and is comfortable logging quick notes as they go. At the end of the day I’ll need: • a call log with numbers dialed, decision-mak...

Cold Caller / Appointment Setter – Roofing Only (Overseas Freelancers) We are a U.S.-based roofing company hiring experienced overseas cold callers to set roof inspection appointments for homeowners with verified storm damage. Roofing only. No solar. No other home services. ⸻ Who This Is For • Freelancers outside the U.S. • Fluent English required • Spanish is a strong plus • Proven cold-calling AND appointment-setting experience is REQUIRED • Home services experience preferred (roofing strongly preferred) ⸻ Job Overview You will be calling homeowners from storm-damage addresses pulled from Doorknocker. Roof damage has already been identified from the street, making these qualified cold calls — not random dialing. Addresses will be provided...

Hi, I need multiple people to call Australian businesses to confirm their listings on my website. You are not selling anything and the calls will take 1 minute max. I have the phone service ready to go but bonus if you already have an Australian VOIP or phone number. I will need to hear your voice/accent before. This is very important. Thanks

I need a friendly, patient telecaller who can handle general customer inquiries in Malayalam over the phone. Your primary focus will be to pick up inbound calls (and occasionally return missed ones), listen carefully to each question, provide clear information, and record a brief summary of every interaction in our basic CRM tool. Fluency in Malayalam is essential; if you’re also comfortable switching to English when required, that’s a plus, but Malayalam must remain your main working language with callers. You’ll get a concise knowledge-base and call-flow script before your first shift, and I’m happy to walk through a few mock calls so you feel confident before going live. All calls are customer-support only—no sales pitches, no technical troubleshooting, no...

Necesito reforzar nuestro primer nivel de soporte con una persona capaz de atender llamadas y chats de lunes a viernes en media jornada (horario de mañanas en España pero combinable con otros proyectos siempre que se informe previamente). Qué espero de tu parte • Atención en castellano y catalán (valorable), manteniendo un tono cordial, ágil y coherente con nuestra voz de marca. • Gestión simultánea de teléfono y chat en vivo, resolviendo las incidencias habituales de Level 1 (no hay aluvión de llamadas). • Sólida experiencia previa con clientes de los sectores IT y asegurador; conocer la terminología y los tiempos de respuesta típicos es clave. • Manejo fluido de herra...

Vocalis installe des standards téléphoniques IA chez les artisans en France (plombiers, serruriers, électriciens, garagistes). Quand l'artisan est en intervention et ne peut pas décrocher, notre IA répond à sa place. Nous cherchons des cold callers freelances pour contacter des artisans et décrocher des RDV qualifiés avec notre équipe commerciale. RÉMUNÉRATION : 200€ par RDV qui convertit (commission 20% sur installations, panier moyen 1000€) 5 RDV qualifiés/semaine = 3 conversions = 600€/semaine = 2 400€/mois CE QU'ON FOURNIT : - Listes de prospects qualifiés (artisans avec numéro mobile) - Script d'appel et argumentaire clé en main - Formation rap...