Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.
Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.Angajează Computer Support Technicians
Hello, I am looking for an experienced Freelancer in using X64DBG
Hello, Looking for an experienced Freelancer in using OLLYDBG
I need help of finding way to place video signal from computer VGA or HDMI output on the Internet. Any laptop has only output HDMI or VGA port so I need an adapter. Do not offer to install video input card in Laptop or desktop. I need separate adapter
help me to install autodesk inventor 2020 with the module thread modeler in a Windows 10 Pro machine
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Please share experienced profiles. .......... Job description: IT support engineer Level 1 Duties/areas of responsibility The position will involve the following areas of responsibility Escalating IT issues to the IT manager where necessary Responsible for managing backups and tape rotation Diagnosing and resolving technical issues Undertaking small- to medium-sized IT projects as instru...
We are shipping computers and printers to a client for a new facility in Corsicana, TX 75109. Target time frame is early September. Looking for a competent and responsible person to spend a couple of days on site setting things up, as directed by our team (based in New Jersey).