Experiența clientului Jobs

Busco um especialista em IA conversacional para estruturar uma assistente virtual de vendas dentro da plataforma Zaya. Tenho uma empresa de turismo em Morro de São Paulo e recebo diariamente leads pelo WhatsApp, principalmente interessados no Passeio Volta à Ilha e em transfers. Já possuo todas as informações organizadas (serviços, valores e diferenciais), porém preciso de um profissional que transforme isso em uma jornada estratégica de atendimento com foco em conversão. Não procuro um chatbot básico de perguntas e respostas. Preciso que a IA seja construída para diagnosticar o perfil do cliente, conduzir a conversa e aumentar as chances de fechamento. É fundamental que a IA soe como uma pessoa real...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

We are looking for freelancers to help with a small market research task. Your task will be simple: Search for a specific product on Etsy using provided keywords. Review the product listing carefully (images, title, description, pricing). Purchase the product.

Busco incorporar a una persona que gestione la atención al cliente de nuestro servicio financiero exclusivamente vía chat y correo electrónico. Tus responsabilidades serán: • Responder consultas de productos o servicios de forma clara y cordial. • Asistir a los usuarios cuando presenten problemas de uso en la plataforma. • Procesar transacciones y pagos, garantizando seguridad y registro preciso. Valoro experiencia previa en soporte financiero, uso de CRM y pasarelas de pago, además de excelente ortografía y capacidad de respuesta ágil. Al final de cada jornada necesito un breve informe con métricas básicas (número de tickets, temas recurrentes y acciones tomadas) para evaluar calidad y oportun...

Necesito incorporar a alguien con excelente dominio del español para encargarse, principalmente por teléfono, de la atención al cliente de mi negocio. La jornada que ofrezco puede ser: • Tiempo completo: miércoles a domingo, de 12 pm a 9 pm • Tiempo parcial: todos los días, de 7 am a 12 pm El corazón del trabajo será contestar y realizar llamadas para resolver consultas generales, dudas sobre nuestros productos o servicios y, cuando surja, guiar al cliente ante algún problema técnico sencillo. Complementarás estas gestiones con un poco de data entry, seguimiento por correo electrónico y mensajes vía WhatsApp, de modo que cada caso quede perfectamente documentado y cerrado. Busco a alguien pac...

I need an organised virtual assistant to move a batch of product photos from another website into my own custom-built e-commerce store. All images are already available in JPEG and PNG format; your job is to pull them down, check that file names make sense, and then upload each one to the correct product record on the site. The workflow is straightforward: 1. Download the images from the source site. 2. Confirm the dimensions and optimise the file size where possible without losing quality. 3. Upload to my custom platform through the admin panel, assigning each photo to its matching product and setting alt text drawn from the product name. 4. Double-check that every image displays correctly on desktop and mobile. I’ll give you admin credentials plus a simple spreadsheet tha...

Estamos buscando un editor de vídeo con experiencia real en contenido corto y publicitario para redes sociales. Qué necesitamos: Edición de Reels (Instagram) y TikToks dinámicos Creativos optimizados para Facebook Ads Ritmo rápido, buena narrativa y edición orientada a retención y conversión Uso correcto de textos en pantalla, subtítulos, efectos y música Capacidad para adaptar un mismo contenido a distintos formatos y plataformas Requisitos: Experiencia demostrable en edición de vídeos cortos Portfolio obligatorio (Reels, TikToks o Ads) Conocimiento de tendencias actuales en redes sociales Cumplimiento de plazos y buena comunicación Nivel profesional (no buscamos ediciones básicas...

Hi, I need multiple people to call Australian businesses to confirm their listings on my website. You are not required to sell anything and the calls will take 1 minute max. I have the phone service ready to go but bonus if you already have an Australian VOIP or phone number. I will need to hear your voice/accent before. This is very important. Thanks

I’m stuck at the very first hurdle on : every time I fill in my personal details the platform refuses to accept them and the registration simply loops. I already have my ID, proof of address, and a clean browser cache, yet the form still rejects my submission. If you actively use and have navigated its sometimes-picky onboarding flow, I’d like you to jump in and show me exactly what works. A quick screen-share or a clearly written step-by-step guide is fine—what matters is that, by the end, my account is opened and I’m ready to move on to KYC. Along the way, please flag any wording, formatting, or regional settings that is sensitive to so I don’t trip over them again. Deliverables • Live or written walkthrough that gets my personal-information st...

Preciso de alguém que assuma o atendimento ao cliente exclusivamente por telefone, em português, oferecendo um serviço acolhedor, claro e resolutivo. A tarefa envolve ouvir as dúvidas ou reclamações, orientar o cliente até a solução adequada e registrar cada interação de forma organizada. O que preciso que você faça: • Receber chamadas através da linha ou plataforma que indicarei. • Prestar atendimento ao cliente (não vendas nem suporte técnico) de maneira cordial e objetiva. • Registrar dados essenciais e resumo da conversa em planilha ou CRM que disponibilizo. • Sinalizar imediatamente qualquer situação que exija escalonamento. Requisitos...

Je souhaite confier l’ensemble de mon service clientèle à un assistant virtuel capable de répondre de manière personnalisée aux besoins de chaque interlocuteur. Tâches principales • Traiter les demandes entrantes par email et via un module de chat en direct intégré à mon site. • Adapter le ton, la formulation et le niveau de détail à chaque client : certains attendent un style professionnel, d’autres préfèrent un échange détendu — l’objectif est toujours de rester aligné sur leur personnalité. • Consigner chaque interaction dans mon CRM (je fournirai l’accès) et identifier les tendances ou questions récurre...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need an experienced receptionist for an upcoming property expo. Key Responsibilities: - Welcoming and checking in guests - Managing appointment schedules Ideal Candidate Should Have: - Strong customer service experience - Professional demeanor and business formal attire Proficiency with scheduling software is a plus.

Dirijo un programa de coaching para la certificación PMP enfocado en el mercado de Estados Unidos, con un ticket de venta entre USD 1,500 y USD 2,000, y estoy buscando un closer consultivo que pueda tomar leads inbound y calificados desde la primera llamada hasta convertirlos en clientes pagos. Todas las llamadas se realizan por Google Meet o vía telefónica. No hay prospección en frío, por lo que tu enfoque estará únicamente en diagnóstico, posicionamiento de valor y cierre de la venta. Para tener éxito en este rol, es necesario contar con 2 a 5 años de experiencia comprobable en cierres de ventas, estar cómodo cerrando tickets entre USD 1,000 y USD 2,000, y tener disponibilidad para trabajar tiempo completo en ...

I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...

I’m rolling out GoHighLevel across our business and want the entire customer-onboarding experience built and documented for us once, the right way. The heart of the project is a single, end-to-end workflow that powers our AI agents so they can immediately pick up and resolve everyday customer query responses without human intervention. Here’s what I need from you: • Design and configure the GoHighLevel workflow that leads a new customer from sign-up through first success, including all triggers, actions, tags, and pipeline stages. • Train an AI chat/voice agent inside GoHighLevel to field common questions—we’re starting with product details & specifications as its knowledge base, but I’ll rely on your advice for structuring this so we can...

I run a PMP coaching program for the U.S. market that sells between USD 1,500 – 2,000, and I’m looking for a consultative closer who can take qualified, inbound leads from first call to paid client. All calls happen on Google Meet or the phone—no cold prospecting—so your focus is purely on discovery, value positioning, and asking for the sale. To be effective here you already bring 2-5 years of dedicated closing experience, are comfortable with ticket sizes in the 1 K-2 K range, and can work full-time across U.S. time zones. Native-level English is essential and fluent Spanish lets you connect with our broader audience. What you’ll do • Conduct scheduled meetings with warm prospects • Provide timely follow-up and clear next steps • Maint...

Mein AI-basierter Telefonagent ist bereits einsatzbereit – allein der letzte Abschnitt des Skripts braucht Feinschliff. Ich möchte, dass der Abschluss und die Call-to-Action künftig freundlicher, lockerer und trotzdem zielorientiert klingen, damit Interessenten sich ohne Druck, aber mit echtem Interesse zum nächsten Schritt eingeladen fühlen. Dein Auftrag: • Analysiere den bestehenden Prompt (liefere ich nach Beauftragung). • Verfasse eine optimierte Abschluss-Sequenz inklusive Call-to-Action im gewünschten freundlichen, lockeren Ton. • Stelle sicher, dass Übergang, Sprachtempo und Formulierungen für einen Telefon-Agenten geeignet sind (Natural-Language-AI, keine reinen Textchat-Floskeln). • Liefere das Ergebnis als klar s...

Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

Saya ingin fokus pada satu tujuan jelas: meningkatkan penjualan dengan menyasar bisnis kecil dan menengah (UKM). Saya terbuka pada berbagai pendekatan—mulai dari pemasaran digital hingga optimasi proses penjualan—selama ide yang diajukan terukur dan langsung berdampak. Apa yang saya butuhkan: • Analisis singkat situasi pasar serta perilaku beli UKM yang relevan. • Rencana taktis lengkap (channel, pesan, dan timeline) untuk mendorong konversi. • Rekomendasi alat atau automasi ringan yang membantu mempercepat proses penjualan. • Daftar KPI utama beserta cara pelacakan agar saya bisa memantau hasil secara terus-menerus. Harap sertakan contoh keberhasilan serupa, perkiraan durasi implementasi, serta metode Anda dalam menguji dan mengoptimasi strategi. ...

Saya sedang mencari bantuan untuk menyediakan balasan chat automatik yang telah ditetapkan (predefined automated responses). Fokus utama saya hanyalah mencipta skrip jawapan, menstrukturkannya mengikut situasi pelanggan yang biasa, dan memastikan ia mudah dimuat naik atau disambungkan ke platform chat pilihan kami (sama ada WhatsApp, Messenger, Telegram atau yang lain yang dipersetujui kemudian). Apa yang saya perlukan: • Draf rangkaian mesej balasan siap guna untuk soalan lazim, pertanyaan harga, susulan pesanan dan ucapan terima kasih. • Susunan aliran logik yang jelas (contohnya jika-ini-maka-itu) supaya setiap pertanyaan mendapat tindak balas tepat. • Fail atau templat yang boleh terus diimport ke sistem automasi chat, atau arahan langkah demi langkah cara memasangnya j...

My company is moving from a steady-state operation into an ambitious growth phase and I need an expert who can lift both our revenue engine and the quality of support we give every new customer. Your first mission will be to examine our current sales funnel, identify conversion leaks, and design campaigns—email sequences, landing pages, social ads, or any other tactic you believe will generate qualified leads and close them faster. I will give you full access to performance data from our CRM and advertising dashboards so you can back every recommendation with numbers. At the same time, I want to raise the bar on support quality. I’m looking for actionable fixes: clearer workflows, stronger knowledge-base content, and measurable service-level goals that translate into happie...

Vertriebsmitarbeiter (m/w/d) auf Provisionsbasis mit Option auf Festanstellung (Vollzeit) Remote / flexibel Über uns Exception Speaks ist ein wachsendes Unternehmen mit Fokus auf Coaching, Beratung und digitale Dienstleistungen. Wir stehen für klare Kommunikation, echte Ergebnisse und langfristige Zusammenarbeit. Deine Aufgaben Aktive Neukundenakquise (B2C und/oder B2B) Beratung und Verkauf unserer Dienstleistungen Aufbau und Pflege von Kundenbeziehungen Eigenständige Terminvereinbarung und Abschluss Mitgestaltung und Optimierung von Vertriebsprozessen Das bieten wir 50 % Provision pro Abschluss (sehr attraktive Verdienstmöglichkeiten) 100 % leistungsbasiert – dein Einsatz bestimmt dein Einkommen Option auf Festanstellung in Vollzeit Fixgehalt plus ...

Potrzebuję zaangażowanego freelancera, który przejmie pełną, zdalną obsługę klienta w języku polskim. Najważniejsze jest dla mnie, aby każde zapytanie – mailowe, czatowe lub telefoniczne – spotykało się z szybką, uprzejmą i konkretną odpowiedzią. Szukam osoby, która potrafi słuchać, rozwiązywać problemy od ręki i budować pozytywne relacje z użytkownikami. Dodatkowym atutem będzie doświadczenie w płatnych kampaniach reklamowych (Facebook Ads, Google Ads lub podobne). Jeśli potrafisz tworzyć i optymalizować kampanie, chętnie powierzę Ci także to zadanie – w ramach rozszerzonej współpracy. Zakres pracy obejmuje: • codzienne odpowiadanie na zgłoszenia klientów (e-mail, czat, telefon); • prowadzenie krótkiego dziennika zgłoszeń...

Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...

I’ve built the core technology for a new product and now need a true partner who lives and breathes B2B Sales. Your main focus will be spearheading lead generation—identifying the right companies, opening doors, and shaping our early pipeline in the technology space. I’ll continue driving product development; you’ll own the front-end of revenue, refining our value proposition with real-world feedback and turning prospects into long-term customers. If you have a proven track record closing complex B2B deals, can comfortably talk shop with CTOs and procurement teams alike, and enjoy the zero-to-one hustle of an early-stage venture, let’s talk. Equity, decision-making power, and the chance to build something meaningful from day one are on the table for the right...

I need a reliable customer-service professional to take over our live-chat desk and keep the support experience seamless for customers in Los Angeles. Your sole focus will be handling incoming chats, guiding shoppers through the checkout, and accurately entering their orders for our line of physical products. The chat widget is already integrated with our e-commerce platform, so once you sign in you will see real-time inventory, shipping options, and payment status. I will provide a brief on brand voice, SKU catalog, discount rules, and escalation paths before your first shift. Success for me is straightforward: quick, friendly replies, error-free order entries, and clear notes on each interaction so our warehouse can fulfill without delays. At the end of every shift, export the chat ...

Our rooftop solar division is expanding into new neighbourhoods and I want a persuasive sales professional to champion our residential outreach. The task is straightforward: meet homeowners face to face, educate them on the financial and environmental benefits of going solar, and secure signed proposals for full-service solar panel installation. You will focus exclusively on owner-occupied houses; no commercial or industrial pitching is required. Leads are generated the classic way—door-to-door canvassing—so confidence, clear communication, and the stamina to walk blocks each day are essential. I’ll provide a quick-reference pitch deck, current incentives, and a scheduling link that drops appointments directly onto my calendar. You’ll handle the initial conversatio...

I run a technology company that needs a fresh, customer-centric sales strategy. Right now our growth is steady, but the way we engage prospects and nurture existing accounts feels disjointed. My priority is to tighten every step of the sales motion so each interaction strengthens the relationship and, in turn, lifts revenue. What I need from you • Diagnose: Review our current funnel data, call scripts, collateral and CRM workflow to spot gaps that cause churn or poor engagement. • Design: Craft a holistic sales playbook that maps the full customer journey—from first touch through renewal—showing clear messaging, objection handling and follow-up cadences. • Implement: Outline practical KPIs, reporting dashboards and a light training plan so my team can adop...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m ready to grant exclusive national distribution rights for my B2B software solution and need a proven partner already embedded in the technology sector. You should have an established sales network that reaches decision-makers in medium-to-large enterprises across the country and the operational capacity to manage licensing, onboarding, first-line support, and renewals. What I’m offering • Full, contract-based exclusivity for the territory once performance targets are agreed. • Complete product training, marketing assets, and direct access to our engineering team for complex presales questions. • A tiered margin structure that rewards quarterly growth. What I need from you • Evidence of an existing national reseller or distributor network focuse...

We’re currently looking for skateboarders to teach skateboarding in Lightsview, SA and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length

Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

I run an entire apartment that is connected to Airbnb, and Beds24. Most of my reservations still come from , yet visibility is slipping, overall bookings are down, and the promotions I launch on often leave me earning less than planned. I’m looking for someone who has already been deep inside Beds24, Airbnb rule-sets, rate plans and PriceLabs so the whole ecosystem works for me, not against me. The job starts with a thorough audit of my current Beds24 configuration—availability mapping, rate categories, sync rules, calendar pushes—followed by the same level of scrutiny inside each OTA. I want to know exactly which settings are throttling exposure or pushing the wrong prices live. After the audit, I need every best-practice tweak applied: unified rate plans, smarter m...

We are a web & app development agency offering custom websites, website redesigns, hybrid and native mobile applications. Even AI applications are welcome Project sizes range from ₹50,000 to ₹3,00,000+. We are looking for experienced sales professionals who can bring clients globally. This is a commission-based long-term opportunity. What we offer: * 5-10% commission per closed deal * 10% recurring commission for 6 months * Long - term partnership Your role: * Find and qualify potential clients * Conduct outreach (LinkedIn, Upwork, email, etc.) * Close deals or book meetings

I already have a handful of starter frames in Figma, but I now need a fully-fleshed, high-fidelity prototype that maps every nook and cranny of a micro-loan product—customer-facing and back-office alike. The final file must walk a user (and an auditor) forward and backward through every possible path: sign-up, eligibility check, document upload, loan application, status tracking, repayment management, and the inevitable “what-if” exception states. Customer support is integral, so please weave in real-time live chat, email escalation, and an in-app Help Center/FAQ across both mobile and web breakpoints. Each support touch-point should feel native to the flow rather than bolted on. Because this product will ultimately sit under FCA scrutiny, I’m only interested ...

Saya sedang menyiapkan sebuah layanan konsultasi yang tujuannya memberi kenyamanan dan kemudahan bagi klien sekaligus menghasilkan cuan secara konsisten. Agar peluncurannya efektif, saya membutuhkan bantuan untuk: • Merumuskan struktur layanan—mulai dari alur konsultasi, paket harga, hingga cara deliverable diserahkan. • Menyusun pesan pemasaran dan proposisi nilai yang jelas, singkat, dan menarik. • Menentukan kanal promosi digital yang paling relevan (website sederhana, media sosial, atau platform webinar) beserta langkah implementasinya. • Menyiapkan template materi pendukung (script sesi, panduan onboarding klien, dan FAQ) agar proses berjalan mulus. Saya mengutamakan solusi praktis yang bisa langsung dipakai, bukan teori panjang lebar. Pengalaman An...

We don’t just book hotels—we combine unbeatable wholesale rates with automated carbon offsetting and ESG compliance. We help companies save money, simplify reporting, and meet sustainability goals. Your Targets: Companies: From startups to large enterprises. Key Decision-Makers: CFOs (cut costs), Sustainability Officers (meet EU regulations), HR Directors (boost employee benefits). Key Trigger: Any business needing to comply with EU Sustainability Regulations or wanting to reduce travel spend. Your Arsenal – The 3 Unbeatable Hooks: The Price Hook: Access to 8 million hotels. Beat any platform on price. Start clients at $0/month. The Compliance Hook: Automate Scope 1, 2 & 3 emission tracking for EU reports. Replace consultants with our software. The "Dual-Benefit&...

Saya membutuhkan seorang admin untuk menangani chat masuk di akun Telegram bisnis saya. Fokus utamanya adalah memberikan balasan standar yang profesional untuk pertanyaan dukungan pelanggan dan penyelesaian masalah. Saat ini saya belum memiliki template balasan, jadi langkah pertama adalah membantu saya merancang kumpulan pesan siap-pakai yang mencakup skenario umum—mulai dari permintaan status pesanan hingga penanganan keluhan sederhana. Setelah template disetujui, Anda akan: • Memantau chat setiap hari pada jam kerja yang kita sepakati. • Mengirim balasan sesuai template, menyesuaikan detail bila diperlukan. • Mencatat kasus yang di-escalate jika pertanyaan di luar cakupan template. • Memberi ringkasan harian berisi jumlah chat, jenis masalah, dan tinda...