How to come up with a great business idea
Struggling to come up with the best idea? Our exhaustive guide runs through the idea generation process to help you tap into your inner Steve Jobs.
Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
Conform celor 11,725 recenzii, clienții îi evaluează pe Customer Experience Specialists cu 4.9 din 5 stele.Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
Conform celor 11,725 recenzii, clienții îi evaluează pe Customer Experience Specialists cu 4.9 din 5 stele.Somos una startup en crecimiento y utilizamos HubSpot como nuestro CRM principal. Actualmente contamos con una gran base de datos de contactos y empresas, pero no tenemos correctamente estructurados ni optimizados los funnels de ventas, los deals ni los procesos comerciales. HubSpot se ha convertido en una gran base de datos con falta de estructura, lo que nos impide optimizar los procesos de forma eficiente y tener una visión clara y ordenada del negocio y de las oportunidades de venta. Buscamos un profesional con experiencia en HubSpot que nos ayude a analizar la situación actual del CRM y a diseñar e implementar una estructura más eficiente y escalable. Alcance esperado del proyecto: - Análisis del uso actual de HubSpot (datos, pipelines, propiedade...
to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices
We are looking for a Virtual Assistant! We are a UK-based digital marketing agency looking for a dedicated team member to help us manage client communications. Responsibilities: Replying to messages on social media platforms. Managing CRM data and customer lists. Following scripts to ensure customer satisfaction. General administrative tasks. Requirements: Excellent written English (Casual/Conversational style). Must be available for the Night Shift (US Timezone). Fast internet connection and reliable PC/Laptop. Previous experience in customer support or appointment setting is a plus. How to Apply: (Please fill in the information via the link.) Please fill out this form:
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I need assistance to update and fix my Amazon listings, with a primary focus on correcting incorrect style variations. Key Tasks: - Ensure all product variations are accurate, particularly styles. - Update and fix listings on Shopify, Quill, and Walmart.com. - Help set up new selling platforms like Temu and Coupang. Ideal Skills: - Proven experience with Amazon Seller Central. - Familiarity with Shopify and Walmart.com. - Detail-oriented with strong problem-solving skills. - Experience setting up and managing multiple e-commerce platforms. A portfolio showcasing similar work would be a plus... … AND HERE’S OUR OWN non-AI DESCRIPTION: We need someone to review and update/fix product listings on our Amazon page (for example, ensure Variations are set up correctly), as well a...
Saya mengelola sebuah properti perhotelan dan ingin memaksimalkan pendapatan khususnya di divisi Food & Beverage (F&B). Fokus utama saya sederhana: membantu unit F&B menghasilkan uang lebih banyak secara efisien. Ruang lingkup yang saya butuhkan: • Analisis cepat terhadap kinerja F&B saat ini—menu, harga, dan alur operasional. • Rekomendasi praktis untuk menaikkan pendapatan—bisa berupa penyesuaian menu, strategi upselling, atau promosi harian. • Panduan langkah-demi-langkah yang mudah diikuti oleh tim internal saya. Saya terbuka pada pendekatan apa pun yang relevan dengan industri perhotelan; yang penting hasilnya terukur dan bisa langsung diterapkan di lapangan. Berikan contoh pengalaman Anda di hotel atau restoran serupa, serta gambaran s...
need people to reach customer and sale them our product
Saya membutuhkan bantuan seorang customer service khusus live chat yang bisa online pada jam tertentu setiap hari. Setiap sesi berlangsung sekitar 1–2 jam, dan fokus Anda adalah: • Menjawab pertanyaan pelanggan secara cepat, ramah, dan jelas sesuai panduan yang sudah ada • Mencatat masalah berulang dan umpan balik penting dalam laporan harian singkat • Menyampaikan isu kritis kepada saya segera setelah muncul Saya menyediakan panduan produk, skrip dasar, serta akses ke platform chat yang kami gunakan. Pengalaman sebelumnya di layanan pelanggan atau e-commerce akan sangat membantu, namun yang terpenting adalah kecepatan mengetik, kemampuan berbahasa Indonesia yang baik, dan sikap profesional. Mohon cantumkan: – Jam harian yang paling nyaman bagi Anda &n...
Saya mencari rekan yang bisa mengambil alih layanan pelanggan melalui chat untuk brand kami. Fokus utama adalah menangani pertanyaan, keluhan, dan permintaan informasi secara cepat, ramah, serta solutif lewat platform live chat yang sudah tersedia (WhatsApp Business, situs web, atau marketplace). Lingkup kerja • Mengelola seluruh percakapan chat setiap hari, menjaga waktu respons maksimal 1 menit untuk live chat. • Menggunakan Bahasa Indonesia dengan tata bahasa yang rapi; kemampuan Bahasa Inggris atau Mandarin akan menjadi nilai tambah karena ke depannya kami berencana memperluas dukungan multibahasa. • Mencatat kasus penting, eskalasi, dan umpan balik pelanggan dalam laporan ringkas di akhir shift. • Memberi saran perbaikan proses jika menemukan pola masalah ...
I need help removing 1-5 spam Google reviews. I've flagged them to Google multiple times without success. Requirements: - Proven experience in handling Google review disputes. - Knowledge of Google's policies and processes. - Strong communication skills to liaise with Google effectively. - Ability to provide updates and a clear action plan. Ideal Skills: - Digital reputation management - Customer service experience - Problem-solving abilities
Delphos Magazine Latinoamérica, Editorial establecida en Chile con publicaciones especializada en sectores aeroespaciales y de defensa, busca vendedor/a freelance bilingüe inglés-español con experiencia en marketing y ventas a expositores de ferias internacionales de sectores puntuales, para proyecto puntual de venta de publicidad, servicios editoriales y audiovisuales. Funciones principales: • Prospectar y captar expositores de ferias aeroespaciales y defensa (FIDAE, LAAD, etc.) para servicios de publicidad, ediciones especiales y audiovisuales • Gestionar pipeline completo de ventas: contacto inicial, negociación y cierre de contratos • Realizar reuniones comerciales virtuales y presenciales con empresas chilenas e internacionales • P...
Cercasi consulenti assicurativi – settore vita Siamo alla ricerca di ragazzi motivati da inserire in un progetto di consulenza assicurativa nel ramo vita. Cosa offriamo • Collaborazione con provvigione del 10% • Formazione e affiancamento iniziale • Flessibilità negli orari • Possibilità di crescita nel settore Requisiti • Serietà e voglia di imparare • Buone capacità comunicative • Interesse per il settore assicurativo Per info o candidatura, scrivi in privato.
Sou consultora de viagens, faço orçamentos personalizados para cada cliente visto que cada cliente é unico e pretendo estruturar o meu Instagram com foco em crescimento orgânico, posicionamento claro e comunicação autêntica. O meu modelo não é agência tradicional. Trabalho como consultora personalizada, oferecendo ao cliente acompanhamento antes, durante e após a viagem. Os valores dos orçamentos apresentados aos clientes são dinâmicos, variando consoante disponibilidade e atualização em tempo real por parte de companhias aéreas e fornecedores. Objetivo do Projeto Criar uma base estratégica sólida para crescimento orgânico sustentável, refor&cce...
My Shopify store already runs in Serbian, and I want a fellow Serbian-based specialist who can keep it healthy while moving it forward. On the maintenance side I expect routine theme and app updates, broken–link checks, and quick fixes whenever something looks off. The bigger push is to introduce two concrete improvements: • DHL shipping integration – full setup of rates, labels, and tracking inside the checkout so customers see real-time costs and receive automatic updates. • Complete translation to English – every front-facing string, menu, product description, and notification e-mail needs a clean, native-sounding English version that coexists with the current Serbian content (preferably via a proven multilanguage app). Once these pieces are live, ...
Ich plane in den kommenden zwölf Monaten vier bis sechs Retreats und suche eine Person, die mich auf Provisionsbasis dabei begleitet. Was bereits steht • Ein grober Ablauf je Retreat sowie erste Gespräche mit potenziellen Locations – einige Orte sind fix, andere noch offen. Wobei ich Unterstützung brauche 1. Planung & Koordination – Detaillierter Zeit- und Aufgabenplan pro Retreat – Absprache mit Locations, Caterern und Dienstleistern – Budget- und Teilnehmendenlisten aktuell halten 2. Veranstaltungsmarketing – Entwicklung eines stimmigen Marketingkonzepts (Social Media, Newsletter, Partnernetzwerke) – Aufsetzen und Überwachen der Kampagnen bis zur Buchung – Erstellung oder Bri...
Estamos buscando un editor de vídeo con experiencia real en contenido corto y publicitario para redes sociales. Qué necesitamos: Edición de Reels (Instagram) y TikToks dinámicos Creativos optimizados para Facebook Ads Ritmo rápido, buena narrativa y edición orientada a retención y conversión Uso correcto de textos en pantalla, subtítulos, efectos y música Capacidad para adaptar un mismo contenido a distintos formatos y plataformas Requisitos: Experiencia demostrable en edición de vídeos cortos Portfolio obligatorio (Reels, TikToks o Ads) Conocimiento de tendencias actuales en redes sociales Cumplimiento de plazos y buena comunicación Nivel profesional (no buscamos ediciones básicas...
More details: Is this project for business or personal use? For an existing business What type of reviews do you want to add? Text reviews, Star ratings How would you like the reviews to be formatted? Reviews from real customers
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I need a reliable professional who can take over my customer service line and focus solely on answering incoming inquiries. Calls are usually straightforward questions about product availability, basic troubleshooting, and shipment status, but they set the overall tone of the brand, so every interaction must feel warm, clear, and resolved on the first attempt whenever possible. This is strictly phone support—the live chat and email channels are handled internally for now—so you should be comfortable working with a soft-phone or VoIP setup, keeping concise call notes in our CRM, and following simple escalation rules for anything you can’t solve during the first call. Key deliverables include: • Consistently picking up within our agreed-upon ring window &bull...
Saya membutuhkan seseorang yang dapat mengambil alih tugas membalas semua chat pelanggan yang masuk melalui akun Instagram kami. Fokusnya adalah dukungan pelanggan—menjawab pertanyaan, membantu pemesanan, dan memastikan setiap pesan terjawab dengan ramah serta cepat. Ruang lingkup: • Pantau DM Instagram selama jam kerja yang disepakati. • Berikan jawaban informatif dan sopan sesuai panduan brand. • Catat pertanyaan berulang, keluhan, dan permintaan khusus untuk bahan perbaikan layanan. • Teruskan atau eskalasi pesan tertentu ke tim internal bila di luar kewenangan. Saya memerlukan seseorang yang: • Terbiasa menggunakan fitur‐fitur Instagram (Quick Replies, Tag, dan Filters). • Memiliki komunikasi tertulis bahasa Indonesia yang jelas dan profe...
Busco um especialista em IA conversacional para estruturar uma assistente virtual de vendas dentro da plataforma Zaya. Tenho uma empresa de turismo em Morro de São Paulo e recebo diariamente leads pelo WhatsApp, principalmente interessados no Passeio Volta à Ilha e em transfers. Já possuo todas as informações organizadas (serviços, valores e diferenciais), porém preciso de um profissional que transforme isso em uma jornada estratégica de atendimento com foco em conversão. Não procuro um chatbot básico de perguntas e respostas. Preciso que a IA seja construída para diagnosticar o perfil do cliente, conduzir a conversa e aumentar as chances de fechamento. É fundamental que a IA soe como uma pessoa real...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
We are looking for freelancers to help with a small market research task. Your task will be simple: Search for a specific product on Etsy using provided keywords. Review the product listing carefully (images, title, description, pricing). Purchase the product.
I need an organised virtual assistant to move a batch of product photos from another website into my own custom-built e-commerce store. All images are already available in JPEG and PNG format; your job is to pull them down, check that file names make sense, and then upload each one to the correct product record on the site. The workflow is straightforward: 1. Download the images from the source site. 2. Confirm the dimensions and optimise the file size where possible without losing quality. 3. Upload to my custom platform through the admin panel, assigning each photo to its matching product and setting alt text drawn from the product name. 4. Double-check that every image displays correctly on desktop and mobile. I’ll give you admin credentials plus a simple spreadsheet tha...
Estamos buscando un editor de vídeo con experiencia real en contenido corto y publicitario para redes sociales. Qué necesitamos: Edición de Reels (Instagram) y TikToks dinámicos Creativos optimizados para Facebook Ads Ritmo rápido, buena narrativa y edición orientada a retención y conversión Uso correcto de textos en pantalla, subtítulos, efectos y música Capacidad para adaptar un mismo contenido a distintos formatos y plataformas Requisitos: Experiencia demostrable en edición de vídeos cortos Portfolio obligatorio (Reels, TikToks o Ads) Conocimiento de tendencias actuales en redes sociales Cumplimiento de plazos y buena comunicación Nivel profesional (no buscamos ediciones básicas...
Hi, I need multiple people to call Australian businesses to confirm their listings on my website. You are not required to sell anything and the calls will take 1 minute max. I have the phone service ready to go but bonus if you already have an Australian VOIP or phone number. I will need to hear your voice/accent before. This is very important. Thanks
I’m stuck at the very first hurdle on : every time I fill in my personal details the platform refuses to accept them and the registration simply loops. I already have my ID, proof of address, and a clean browser cache, yet the form still rejects my submission. If you actively use and have navigated its sometimes-picky onboarding flow, I’d like you to jump in and show me exactly what works. A quick screen-share or a clearly written step-by-step guide is fine—what matters is that, by the end, my account is opened and I’m ready to move on to KYC. Along the way, please flag any wording, formatting, or regional settings that is sensitive to so I don’t trip over them again. Deliverables • Live or written walkthrough that gets my personal-information st...
Preciso de alguém que assuma o atendimento ao cliente exclusivamente por telefone, em português, oferecendo um serviço acolhedor, claro e resolutivo. A tarefa envolve ouvir as dúvidas ou reclamações, orientar o cliente até a solução adequada e registrar cada interação de forma organizada. O que preciso que você faça: • Receber chamadas através da linha ou plataforma que indicarei. • Prestar atendimento ao cliente (não vendas nem suporte técnico) de maneira cordial e objetiva. • Registrar dados essenciais e resumo da conversa em planilha ou CRM que disponibilizo. • Sinalizar imediatamente qualquer situação que exija escalonamento. Requisitos...
Je souhaite confier l’ensemble de mon service clientèle à un assistant virtuel capable de répondre de manière personnalisée aux besoins de chaque interlocuteur. Tâches principales • Traiter les demandes entrantes par email et via un module de chat en direct intégré à mon site. • Adapter le ton, la formulation et le niveau de détail à chaque client : certains attendent un style professionnel, d’autres préfèrent un échange détendu — l’objectif est toujours de rester aligné sur leur personnalité. • Consigner chaque interaction dans mon CRM (je fournirai l’accès) et identifier les tendances ou questions récurre...
I need an experienced receptionist for an upcoming property expo. Key Responsibilities: - Welcoming and checking in guests - Managing appointment schedules Ideal Candidate Should Have: - Strong customer service experience - Professional demeanor and business formal attire Proficiency with scheduling software is a plus.
Dirijo un programa de coaching para la certificación PMP enfocado en el mercado de Estados Unidos, con un ticket de venta entre USD 1,500 y USD 2,000, y estoy buscando un closer consultivo que pueda tomar leads inbound y calificados desde la primera llamada hasta convertirlos en clientes pagos. Todas las llamadas se realizan por Google Meet o vía telefónica. No hay prospección en frío, por lo que tu enfoque estará únicamente en diagnóstico, posicionamiento de valor y cierre de la venta. Para tener éxito en este rol, es necesario contar con 2 a 5 años de experiencia comprobable en cierres de ventas, estar cómodo cerrando tickets entre USD 1,000 y USD 2,000, y tener disponibilidad para trabajar tiempo completo en ...
I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...
I’m rolling out GoHighLevel across our business and want the entire customer-onboarding experience built and documented for us once, the right way. The heart of the project is a single, end-to-end workflow that powers our AI agents so they can immediately pick up and resolve everyday customer query responses without human intervention. Here’s what I need from you: • Design and configure the GoHighLevel workflow that leads a new customer from sign-up through first success, including all triggers, actions, tags, and pipeline stages. • Train an AI chat/voice agent inside GoHighLevel to field common questions—we’re starting with product details & specifications as its knowledge base, but I’ll rely on your advice for structuring this so we can...
I run a PMP coaching program for the U.S. market that sells between USD 1,500 – 2,000, and I’m looking for a consultative closer who can take qualified, inbound leads from first call to paid client. All calls happen on Google Meet or the phone—no cold prospecting—so your focus is purely on discovery, value positioning, and asking for the sale. To be effective here you already bring 2-5 years of dedicated closing experience, are comfortable with ticket sizes in the 1 K-2 K range, and can work full-time across U.S. time zones. Native-level English is essential and fluent Spanish lets you connect with our broader audience. What you’ll do • Conduct scheduled meetings with warm prospects • Provide timely follow-up and clear next steps • Maint...
Mein AI-basierter Telefonagent ist bereits einsatzbereit – allein der letzte Abschnitt des Skripts braucht Feinschliff. Ich möchte, dass der Abschluss und die Call-to-Action künftig freundlicher, lockerer und trotzdem zielorientiert klingen, damit Interessenten sich ohne Druck, aber mit echtem Interesse zum nächsten Schritt eingeladen fühlen. Dein Auftrag: • Analysiere den bestehenden Prompt (liefere ich nach Beauftragung). • Verfasse eine optimierte Abschluss-Sequenz inklusive Call-to-Action im gewünschten freundlichen, lockeren Ton. • Stelle sicher, dass Übergang, Sprachtempo und Formulierungen für einen Telefon-Agenten geeignet sind (Natural-Language-AI, keine reinen Textchat-Floskeln). • Liefere das Ergebnis als klar s...
Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.
Saya ingin fokus pada satu tujuan jelas: meningkatkan penjualan dengan menyasar bisnis kecil dan menengah (UKM). Saya terbuka pada berbagai pendekatan—mulai dari pemasaran digital hingga optimasi proses penjualan—selama ide yang diajukan terukur dan langsung berdampak. Apa yang saya butuhkan: • Analisis singkat situasi pasar serta perilaku beli UKM yang relevan. • Rencana taktis lengkap (channel, pesan, dan timeline) untuk mendorong konversi. • Rekomendasi alat atau automasi ringan yang membantu mempercepat proses penjualan. • Daftar KPI utama beserta cara pelacakan agar saya bisa memantau hasil secara terus-menerus. Harap sertakan contoh keberhasilan serupa, perkiraan durasi implementasi, serta metode Anda dalam menguji dan mengoptimasi strategi. ...
Saya sedang mencari bantuan untuk menyediakan balasan chat automatik yang telah ditetapkan (predefined automated responses). Fokus utama saya hanyalah mencipta skrip jawapan, menstrukturkannya mengikut situasi pelanggan yang biasa, dan memastikan ia mudah dimuat naik atau disambungkan ke platform chat pilihan kami (sama ada WhatsApp, Messenger, Telegram atau yang lain yang dipersetujui kemudian). Apa yang saya perlukan: • Draf rangkaian mesej balasan siap guna untuk soalan lazim, pertanyaan harga, susulan pesanan dan ucapan terima kasih. • Susunan aliran logik yang jelas (contohnya jika-ini-maka-itu) supaya setiap pertanyaan mendapat tindak balas tepat. • Fail atau templat yang boleh terus diimport ke sistem automasi chat, atau arahan langkah demi langkah cara memasangnya j...
My company is moving from a steady-state operation into an ambitious growth phase and I need an expert who can lift both our revenue engine and the quality of support we give every new customer. Your first mission will be to examine our current sales funnel, identify conversion leaks, and design campaigns—email sequences, landing pages, social ads, or any other tactic you believe will generate qualified leads and close them faster. I will give you full access to performance data from our CRM and advertising dashboards so you can back every recommendation with numbers. At the same time, I want to raise the bar on support quality. I’m looking for actionable fixes: clearer workflows, stronger knowledge-base content, and measurable service-level goals that translate into happie...
Vertriebsmitarbeiter (m/w/d) auf Provisionsbasis mit Option auf Festanstellung (Vollzeit) Remote / flexibel Über uns Exception Speaks ist ein wachsendes Unternehmen mit Fokus auf Coaching, Beratung und digitale Dienstleistungen. Wir stehen für klare Kommunikation, echte Ergebnisse und langfristige Zusammenarbeit. Deine Aufgaben Aktive Neukundenakquise (B2C und/oder B2B) Beratung und Verkauf unserer Dienstleistungen Aufbau und Pflege von Kundenbeziehungen Eigenständige Terminvereinbarung und Abschluss Mitgestaltung und Optimierung von Vertriebsprozessen Das bieten wir 50 % Provision pro Abschluss (sehr attraktive Verdienstmöglichkeiten) 100 % leistungsbasiert – dein Einsatz bestimmt dein Einkommen Option auf Festanstellung in Vollzeit Fixgehalt plus ...
Potrzebuję zaangażowanego freelancera, który przejmie pełną, zdalną obsługę klienta w języku polskim. Najważniejsze jest dla mnie, aby każde zapytanie – mailowe, czatowe lub telefoniczne – spotykało się z szybką, uprzejmą i konkretną odpowiedzią. Szukam osoby, która potrafi słuchać, rozwiązywać problemy od ręki i budować pozytywne relacje z użytkownikami. Dodatkowym atutem będzie doświadczenie w płatnych kampaniach reklamowych (Facebook Ads, Google Ads lub podobne). Jeśli potrafisz tworzyć i optymalizować kampanie, chętnie powierzę Ci także to zadanie – w ramach rozszerzonej współpracy. Zakres pracy obejmuje: • codzienne odpowiadanie na zgłoszenia klientów (e-mail, czat, telefon); • prowadzenie krótkiego dziennika zgłoszeń...
Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...
I’ve built the core technology for a new product and now need a true partner who lives and breathes B2B Sales. Your main focus will be spearheading lead generation—identifying the right companies, opening doors, and shaping our early pipeline in the technology space. I’ll continue driving product development; you’ll own the front-end of revenue, refining our value proposition with real-world feedback and turning prospects into long-term customers. If you have a proven track record closing complex B2B deals, can comfortably talk shop with CTOs and procurement teams alike, and enjoy the zero-to-one hustle of an early-stage venture, let’s talk. Equity, decision-making power, and the chance to build something meaningful from day one are on the table for the right...
I need a reliable customer-service professional to take over our live-chat desk and keep the support experience seamless for customers in Los Angeles. Your sole focus will be handling incoming chats, guiding shoppers through the checkout, and accurately entering their orders for our line of physical products. The chat widget is already integrated with our e-commerce platform, so once you sign in you will see real-time inventory, shipping options, and payment status. I will provide a brief on brand voice, SKU catalog, discount rules, and escalation paths before your first shift. Success for me is straightforward: quick, friendly replies, error-free order entries, and clear notes on each interaction so our warehouse can fulfill without delays. At the end of every shift, export the chat ...
Our rooftop solar division is expanding into new neighbourhoods and I want a persuasive sales professional to champion our residential outreach. The task is straightforward: meet homeowners face to face, educate them on the financial and environmental benefits of going solar, and secure signed proposals for full-service solar panel installation. You will focus exclusively on owner-occupied houses; no commercial or industrial pitching is required. Leads are generated the classic way—door-to-door canvassing—so confidence, clear communication, and the stamina to walk blocks each day are essential. I’ll provide a quick-reference pitch deck, current incentives, and a scheduling link that drops appointments directly onto my calendar. You’ll handle the initial conversatio...
I run a technology company that needs a fresh, customer-centric sales strategy. Right now our growth is steady, but the way we engage prospects and nurture existing accounts feels disjointed. My priority is to tighten every step of the sales motion so each interaction strengthens the relationship and, in turn, lifts revenue. What I need from you • Diagnose: Review our current funnel data, call scripts, collateral and CRM workflow to spot gaps that cause churn or poor engagement. • Design: Craft a holistic sales playbook that maps the full customer journey—from first touch through renewal—showing clear messaging, objection handling and follow-up cadences. • Implement: Outline practical KPIs, reporting dashboards and a light training plan so my team can adop...
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