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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Conform celor 90,902 recenzii, clienții îi evaluează pe Customer Service Specialists cu 4.87 din 5 stele.
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    I need help applying for a customer service job in the USA. I have past customer service experience, but I am looking for a professional to help streamline the process and increase my chances of success. You'll help me tailor my applications to suit the industries I've previously worked in - Education and Banking. I have 5-6 years of experience in customer service and I am a green cardholder and recently moved to USA. I just need someone to apply for customer service job and I am totally fine with minimum basic salary(40k). I am proficient in English. I can share resume for more information. I need someone to find and land a job. I can pay good amount if I land job. Remember.I don't pay for just applying or sending email. I need calls/email from recuriter and land interv...

    $500 (Avg Bid)
    $500 Oferta medie
    1 oferte

    I am in need of a professional virtual assistant to take charge of several tasks to help streamline my business. Main duties will include: - Management of company emails, ensuring all are responded to in a suitable timeframe - Data entry which requires a high level of attention to detail - Scheduling appointments accurately within a busy calendar Expertise in Microsoft Office, Google Suite and CRM software is required as they will be the primary tools for your daily tasks. Although the method of overall communication was not specified, pro-activeness in communication is highly preferred, whether it is via Email, Phone, or Instant Messaging. Candidates with noteworthy experience as a Virtual Assistant and proficiency in the aforementioned software will be given priority.

    $119 (Avg Bid)
    Acord de confidenţialitate
    $119 Oferta medie
    38 oferte
    B2B Sales Expert Needed 6 zile left
    VERIFICAT

    I'm in need of a talented outbound sales representative who can confidently promote and sell our physical products to a business-to-business (B2B) market. Having identified a significant niche, our goal is to enhance our reach and solidify our footprint within this sector. **What I'm Looking For:** - **Senior-Level Expertise:** You should be a seasoned sales professional with a robust track record in B2B sales, especially with physical products. - **Strategic Selling Skills:** Expertise in identifying potential business clients, developing relationships, and closing deals is a must. - **Communication Mastery:** Strong communication skills, both written and verbal, are essential for effectively pitching our products and negotiating deals. - **Market Understanding:** A deep unde...

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    20 oferte
    On-site Account Manager Needed 5 zile left
    VERIFICAT

    I'm in need of an experienced Account Manager to ensure effective client communications for my business. The ideal candidate will be: - Experienced in mediating between clients and our team, making sure all issues are promptly taken care of. - Physically present on-site to facilitate smoother communication and workflow. - Skilled in interpreting account analysis, project management, and able to provide comprehensive reports. Your day-to-day tasks will mainly revolve around maintaining open lines of communication with our clients. Previous experience in a similar role is required. Note: This job is strictly on-site, so the candidate should be able to work at our office location. Your accessibility and constant communication with our team are of utmost importance to us.

    $27 / hr (Avg Bid)
    Local
    $27 / hr Oferta medie
    11 oferte

    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $335 (Avg Bid)
    $335 Oferta medie
    30 oferte

    I am seeking a professional with specialized skills in completing extensive pre-employment vetting services. Specifically, the task involves: - Conducting thorough background checks - Comprehensive previous employment verification The successful candidate will be required to delve into the history of potential employees, reaching as far back as all their previous employers. This is a critical aspect of the project, and experience in executing comprehensive background checks is a must. Essential Skills: - Knowledge in employment - Outstanding investigative skills - Proven experience in the HR or recruitment field - Mastery in handling confidential information - Reliable reporting abilities. Please note, this project is specifically tied to Chieti and Pescara, Italy. Knowledge abou...

    $40 - $60
    Local
    $40 - $60
    0 oferte

    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $3500 (Avg Bid)
    $3500 Oferta medie
    11 oferte

    Necesitamos una persona, ubicada en Colombia, con conocimientos de excel, con facilidad para aprender el manejo de 2 plataformas y buena comunicacion oral para hacer contacto teléfonico con clientes. Hemos identificado que las tareas a adelantar tomarán dos horas en las mañana, de 8 a 10 am, y dos horas en la tarde, de 4 a 6 pm, de lunes a sábado. Las tareas incuyen: Descarga de bases de datos de una aplicación Cargue de la base de datos en otra aplicación Actualización de registros en una aplicación con base en información registrada en una hoja de cáculo LLamar a algunos clientes para determinar su interés en continuar proceso de asesoría y direccionamiento para que sean atendidos por los asesores co...

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    17 oferte

    Project Details $250.00 – 750.00 USD 1. Able to work fulltime 2. Able to start immediately 3. Have experience in playing Mobile Game 4. Bid for monthly salary Without meeting this 3 point, please don't bid In need of a dedicated full time Customer Support Representative to tend to our clientele during the morning (8am - 12pm) and afternoon sessions (12pm - 4pm). Responsibilities include: - Handling customer queries via game platform. For this role, key skills and qualifications required : - A professional working proficiency in Spanish. - Excellent phone etiquette. - Proactive problem solver. Those with prior customer support experience, particularly over the phone, will be looked upon favourably. This is a great opportunity to demonstrate your language skills and settle dis...

    $464 (Avg Bid)
    $464 Oferta medie
    30 oferte

    I'm seeking a versatile call center representative capable of handling both inbound and outbound calls with a focus on providing stellar customer service. The ideal candidate will primarily communicate with customers over the phone, addressing inquiries, resolving issues, and ensuring a positive experience at every touchpoint. **Key Requirements:** - Experience in both inbound and outbound calls. - Excellent telephone etiquette with the ability to communicate clearly and effectively. - Proven track record in delivering outstanding customer service. - Ability to quickly adapt to new systems and processes. **Skills and Experience:** - Ideally, you have prior experience in a customer service role within a call center environment. - Strong listening skills and patience to deal with pot...

    $31 / hr (Avg Bid)
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    38 oferte

    We are starting a OF agency in the upcoming months looking for a chatter team to work with, mainly based on commission. Please do reach out if this interests you as terms can be discussed, Thank you.

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    23 oferte

    I am seeking professionals to fill four diverse positions: - Order Rechecking - Order Placing - Customer Service - Nutrition Department _ docomets kyc **Order Rechecking:** The successful candidate will be responsible for verifying the accuracy of orders and checking for discrepancies. Attention to detail is a must, alongside familiarity with order management systems for efficiency and accuracy. **Order Placing:** In this role, you'll have to demonstrate precision and acute understanding of our products and services for successful order placement. **Customer Service:** Keen listening and communication skills are paramount as you address client needs and foster customer satisfaction. **Nutrition Department:** We're looking for informed and experienced personnel who can offe...

    $18 / hr (Avg Bid)
    $18 / hr Oferta medie
    21 oferte
    Virtual Assistant Needed -- 3 4 zile left
    VERIFICAT

    I'm in urgent need of a flexible Virtual Assistant who excels in client communication on an "as needed" basis. This role does not limit to but includes the management of various tasks with a strong emphasis on handling communication efficiently whenever required. **Key Responsibilities:** - Maintain direct communication with clients as needed, ensuring their queries are addressed promptly and professionally. - Management and update of information as per requirement. - Assist in scheduling and calendar management. - Engage in ad-hoc administrative tasks to support daily operations. - Social media knowledge is a plus, though specific platforms to be managed were not defined. **Ideal Skills and Experience:** - Proven experience as a Virtual Assistant or similar role. - Strong...

    $150 (Avg Bid)
    $150 Oferta medie
    144 oferte

    In need of virtual companionship services for my adult content website. Your duties will primarily involve: - Engaging with clients in a respectful and professional manner via the website chat. - Ensuring the clients are satisfied with their experience and feel heard. Ideal skills and requirements: - Experience with customer service in similar roles. - Comfortable working in the adult content industry. - High level of discretion and professionalism. - Excellent written communication skills. - Must be responsive and have flexible availability. This role is an opportunity to work in a unique industry and make a real impact on client experience. So if you're open-minded, professional, and have excellent texting skills, please submit a bid.

    $20 (Avg Bid)
    $20 Oferta medie
    29 oferte

    Easy Virtual Assistant Staffing Agency is a dynamic and innovative real estate agency based in Florida, United States, dedicated to providing exceptional virtual assistant services to our clients. We are currently seeking a highly motivated and detail-oriented Bilingual (Spanish-English Speaking) Real Estate Virtual Assistant to join our team. Ideally, individuals from Colombia, Argentina, Venezuela, the Dominican Republic, Costa Rica, Chile, and Paraguay. The ideal candidate should be fluent in both Spanish and English and possess experience in at least one of the basic real estate virtual assistant tasks. Key Responsibilities: 1. Cold-Calling and Appointment Setting - Initiate outbound calls to potential clients for lead generation and appointment setting. - Follow scripts and guidel...

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    5 oferte

    Australian Based Sales Associates Needed – Commission Only About Us International Outsourcing Group is a global provider of outsourcing services specialising in basic business functions and administration. We have over a decade of experience in providing outsourcing services and our growth and success has helped many businesses of all sizes achieve their outsourcing goals. We are looking to build our sales capability and require motivated sales super stars or sales organisations to help us grow. The role We are looking for Australian based sales associates to engage new businesses who require our assistance with completing their basic business functions and administrative tasks. Remuneration is commission only, uncapped and paid based on the number of full-time equivale...

    $32776 (Avg Bid)
    $32776 Oferta medie
    2 oferte

    Bloom is an investing and financial education app. We are looking for someone to provide customer service through email support, live chat support, and text messaging, ensuring responses are provided within a very tight timeframe of 30 minutes. The ideal candidate will be proficient with Intercom, as this is our chosen platform for managing customer interactions. **Requirements:** - Excellent written communication skills - Ability to respond promptly within an hour - Experience with Intercom - Proficiency in handling email and live chat support - Ability to provide friendly, efficient service **Ideal Skills:** - Customer service experience - Strong problem-solving skills - Ability to multitask and manage high volumes of enquiries **Responsibilities:** - Managing incoming customer su...

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    94 oferte

    Looking for a personal assistant to buy a gift and visit someone on my behalf in Taoyuan - Taiwan.

    $10 / hr (Avg Bid)
    $10 / hr Oferta medie
    16 oferte

    I'm on the lookout for a skilled Telecalling Executive to elevate our sales strategy by engaging with both individual and business customers. The primary objective of this role will be to drive product sales, focusing on selling our unique service product. The ideal candidate will have a proven track record of sales success, especially in telemarketing or telecalling roles. **Key Responsibilities:** - Develop and execute calling strategies to target both individual and business customers effectively. - Achieve sales targets by promoting our service product through persuasive communication. - Maintain detailed records of calls made and outcomes achieved to optimize future sales strategies. **Skills and Experience:** - Strong verbal communication skills, with the ability to adapt mess...

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    6 oferte

    I'm urgently seeking a diligent assistant with excellent communication skills and the ability to navigate the booking site, Hospitable. You'll be instrumental in the smooth running of my growing short-term rental and Airbnb business that manages 5-10 properties. Responsibilities will include promptly and professionally responding to guests, coordinating with cleaning teams and verifying a consistent high standard of cleanliness. You will also be responsible for creating and maintaining efficient and comprehensive reports. Key Reporting Tasks include: • Creating Booking Activity Reports • Revenue and Earnings Reports • Occupancy Reports Experience in short-term rental or hospitality industry is ideal and proficiency with Hospitable booking site can be taught. Y...

    $1012 (Avg Bid)
    $1012 Oferta medie
    100 oferte
    Insurance Claim Status Calls 2 zile left
    VERIFICAT

    I'm looking for an experienced call center team to manage outbound calls for my project. The main objective is to contact over 100 calls daily to various insurance companies to gather status updates on various insurance claims efficiently. **Key Responsibilities:** - Initiate outbound calls to insurance companies. - Inquire and document the status of insurance claims. - Manage and update call records accurately. - Communicate updates and findings to our team promptly. **Ideal Skills and Experience:** - Ability to speak English clearly and fluently. - Proven experience in outbound call management, preferably in the insurance sector. - Exceptional communication skills, with the ability to convey messages clearly and effectively. - Strong organizational skills to manage and record cal...

    $15 / hr (Avg Bid)
    Acord de confidenţialitate
    $15 / hr Oferta medie
    26 oferte

    I'm in need of a reliable intern who can fulfill basic reception duties at my office in Singapore. Ideally, you will have: - Excellent communication skills in English - Experience in reception/office work - Flexibility for a 1-2 hour in-person commitment daily Your tasks will include: - Answering phone calls - Sorting mail - Handling couriers Please note that the hours are flexible within a 1-2 hour daily requirement. Your presence in the office is mandatory during these hours.

    $3 / hr (Avg Bid)
    $3 / hr Oferta medie
    14 oferte

    I am in need of a highly skilled salesman who has exceptional communication abilities, solid negotiation skills, and extensive product knowledge. The focus will be on selling digital products, specifically software, and editing services. It's crucial that you hail from India and are proficient in clear English communication. Ideal Skills and Experience: - Extensive experience in sales - Strong understanding and knowledge of digital products, specifically software - Excellent verbal and written communication skills in English - Proven experience in negotiation and understanding customer requirements - Previous experience in editing would be a plus, but is not strictly required If you meet the above requirements and are looking for an opportunity to demonstrate your sales and possib...

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    8 oferte

    ¡Únete a nuestro Equipo como Supervisor de Operaciones y Atención al Cliente! Descripción del Trabajo: Estamos buscando un profesional comprometido y proactivo para unirse a nuestro equipo como Supervisor de Operaciones y Atención al Cliente en nuestra startup. En este rol, serás responsable de supervisar todas las operaciones y garantizar la excelencia en la atención al cliente. Desde resolver incidencias hasta supervisar los KPIs, tu contribución será fundamental para mantener nuestros estándares de servicio. Responsabilidades: Supervisar las operaciones diarias para garantizar la eficiencia y la calidad del servicio. Resolver incidencias y problemas de manera rápida y eficaz. Supervisar y analizar los KPIs pa...

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
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    We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer...

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    91 oferte

    I am seeking a dedicated and skilled cleaning professional or team who can provide comprehensive cleaning services for both residential and commercial properties. My requirements are both diverse and flexible, catering to an array of cleaning needs across different settings. **Key Responsibilities:** - Regular cleaning and maintenance of residential properties, ensuring homes are clean, organized, and comfortable. - Thorough cleaning of commercial spaces, focusing on both common areas and private offices, adapting to the specific needs and standards of each business. - Flexibility in scheduling, with the ability to provide services on a needs-basis, adapting to both part-time and full-time demands with adjustable hours. **Ideal Skills and Experience:** - Proven experience in cleaning res...

    $15 - $25 / hr
    Local
    $15 - $25 / hr
    0 oferte

    I'm looking for a detailed-oriented virtual assistant to efficiently manage 10-20 business calls daily. These interactions are crucial and primarily revolve around customer inquiries and scheduling appointments. Success in this role requires a keen ability to navigate conversations, provide informed responses, and adeptly plan schedules. **Skills and Experience Required:** - Excellent communication: Fluent in English, both written and verbal. - Time management: Prioritize and handle multiple calls efficiently. - Tech-savvy: Comfortable with digital calendars and database management. - Customer service: Prior experience in handling inquiries and scheduling is a plus. **Responsibilities:** - Fielding 10-20 calls daily with professionalism and courtesy. - Responding to customer inquiri...

    $169 (Avg Bid)
    $169 Oferta medie
    78 oferte

    ARE YOU HAVING GERMAN SPOKEN language proficiency? NO? => you can stop here I'm looking for a Virtual Service Agent to manage an array of incomming e-mails (Tickets) tasks to maintain a high level of customer satisfaction. You will be responsible for: - Answering customer inquiries in German quickly and efficiently - Processing orders by assigning it to the sales agents - Assisting with common support to mitigate customer issues (on website or booking forms) - Managing our inbox by eradicating spam and scam - ensuring tickets are processed by sales agents Ideally, you will provide these services during: - the CET/CEST timezone in two timeslots/twice a day .... slot1: from about 02:00am CET/CEST to 07:30am CET/CEST about 0.5-2h daily incl. saturday .... slot2: from about 12:00pm ...

    $10 / hr (Avg Bid)
    $10 / hr Oferta medie
    33 oferte

    I am seeking an organized and professional individual who can handle appointment setting for an unspecified type of real estate property. This integral role entails making phone calls, emailing, and using an online calendar to arrange appointments. Your duties will require: - Setting appointments through various platforms, namely phone calls, emails and an online calendar - Having flexibility and adaptability to deal with multiple types of real estate property The ideal candidate should have excellent communication skills, a knack for organization, and previous experience in appointment setting or real estate would be a substantial advantage. The number of appointments to set per day is not predetermined, thus dependability and a willingness to adapt to varying workload are paramount.

    $11 / hr (Avg Bid)
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    20 oferte

    We need a freelancer fluent in Odia and Hindi to help us connect with potential clients online. Your main task is to find and engage prospects, effectively promoting our services and securing new business. If you're skilled in these languages and good at convincing people, we want you! Apply now!

    $120 (Avg Bid)
    $120 Oferta medie
    7 oferte

    I'm urgently seeking a diligent assistant with excellent communication skills and the ability to navigate the booking site, Hospitable. You'll be instrumental in the smooth running of my growing short-term rental and Airbnb business that manages 5-10 properties. Responsibilities will include promptly and professionally responding to guests, coordinating with cleaning teams and verifying a consistent high standard of cleanliness. You will also be responsible for creating and maintaining efficient and comprehensive reports. Key Reporting Tasks include: • Creating Booking Activity Reports • Revenue and Earnings Reports • Occupancy Reports Experience in short-term rental or hospitality industry is ideal and proficiency with Hospitable booking site can be taught. Y...

    $461 (Avg Bid)
    $461 Oferta medie
    75 oferte

    I need a highly skilled virtual assistant, preferably from Pune, India, to perform the following tasks: - Data entry: Maintain and update records efficiently - Communication handling: Manage my emails and other correspondence - Social media management: Keep my social media platforms updated, engaging, and respond to private messages The ideal candidate must be an expert in these areas with a proven track record. Since the tasks vary, flexibility in schedule based on task requirements is essential. I look forward to working with a reliable, organized, and savvy assistant who can independently manage these tasks for me.

    $14 (Avg Bid)
    $14 Oferta medie
    26 oferte

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