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Customer Support refers to the services offered to customers before or after they buy products or services. Customer Support can refer to contacting the support centers of a business by phone, fax, email or live chat system. Then the customer support agents help the customer with a technical problem or general query by pointing him or her to the appropriate help pages or resources. You can find freelancers who are experienced in the area of customer support in this site. Simply post your customer support job today in order to get in touch with them!

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    The virtual assistant must be fluent in french the role is managing and supporting clients for my marketing agency. Tasks: - onboarding clients - Taking support calls - Explaining the process...

    $1016 (Avg Bid)
    $1016 Oferta medie
    20 oferte
    Customer Service Representative 13 zile left
    VERIFICAT

    We are looking for a fully remote customer service representative with a strong command of English. Responsibilities Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Assist with clients’ onboarding. Qualifications At least 1 - 3 years' of relevant work experience Fluent in English (C1) (written and spoken)...

    $6 - $12 / hr
    Sigilat
    $6 - $12 / hr
    28 oferte

    We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

    $425 (Avg Bid)
    $425 Oferta medie
    34 oferte

    We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

    $391 (Avg Bid)
    $391 Oferta medie
    24 oferte

    Looking for a telemarketer / Appointment Setter for a 1-3 month project, with potential to expand. You will be working with a CRM to field leads through an initial intake call, set appointments for new and existing patients, and utilize email, text and call applications. Experience Comfortable with call volume Comfortable with lead acquisition Prior experience with CRM tools To be a best fit for this project you need: Ability to communicate clearly Dedication to meet project deadlines in a timely manner Attention to details

    $17 / hr (Avg Bid)
    $17 / hr Oferta medie
    12 oferte

    Hello, My team and me need 1-3 German-speaking customer support agents for our online shops. We are running several brands and want to expand our current team. Furthermore, we have a network of other online shop owners that could also need a customer support agent. You should... * be able to speak & write in German fluently * have been working with Shopify * have a good internet connection We already have some prepared scripts and flows for how to communicate with the customers and how to solve the different problems. We are always striving for a good customer support that keeps the refund rate as low as possible and increases the recurring customer rate. If you have any questions, please do not hesitate to ask me. I am looking forward to your application! Kind regards, Max

    $9 / hr (Avg Bid)
    $9 / hr Oferta medie
    14 oferte

    Hi Tamunotonye. This hourly rate represents our current daily agreement. It’s $10 and will be $13 if you reach the targets set.

    $11 (Avg Bid)
    $11 Oferta medie
    18 oferte

    Attention all Hospitality professionals! Our short-term rental management company Spaciouz is looking for our next team members! We are currently recruiting for (1) Housekeeping Associate; (1) Booking Associate; and (1) Property Management Associate. If you are interested to join, please book your interview at: After choosing your time slot, please fill the following forms out (but these are optional) ✅ If interested in Housekeeping Associate: ✅ Booking Associate: ✅ Property Management Associate: ? About our company: We are a short-term/vacation rental management company primarily based in Philadelphia, PA, USA. Our service area extends to South Jersey and various parts of Florida, since 2017. We are a very culturally diverse company with core values in honesty, helping others, and...

    $446 (Avg Bid)
    $446 Oferta medie
    16 oferte
    Outbound Call Rep 6 zile left
    VERIFICAT

    OUTBOUND CALL CENTER REP: i need someone who can work in my outbound call center here are the requirements you must read this document completely to understand DO NOT BID without reading this document - be able to read - write - speak clearly in English based on our open center hours please let me know ho3w many hours per day (during work hours) you are available and how many hours per week you are available (up to 40 hours available per week) i will also need to know how much you will charge per hour (no matter how many hours you are schedule for per week give me a set price)

    $12 / hr (Avg Bid)
    $12 / hr Oferta medie
    32 oferte

    Our company is located in the Toronto area of ​​Canada and GTA is near Toronto. Your responsibilities will include: Answering calls. Book appointment. Distribute orders between technicians (at the moment one technician) Sell our service so that the client would work with us. Monitor customer payment. Communication with a technician. And small tasks. You must know good must love to communicate with people, be polite and friendly. We work through the workiz software. All calls, messages, orders, clients. You work through this software, it is very easy and quick to learn. When there are no calls, I'll have another assignment for you, to create a video. All very easy I will give a video of how to do it through the program all will be created for you just need to do the steps.

    $367 (Avg Bid)
    $367 Oferta medie
    33 oferte
    etsy support 5 zile left
    VERIFICAT

    hello my etsy account got suspended 2 years ago and I need someone to help me to get it back

    $32 (Avg Bid)
    $32 Oferta medie
    8 oferte

    Please do not bid if you do not speak Serbian. I will share details with the shortlisted candidates. Thanks

    $10 / hr (Avg Bid)
    $10 / hr Oferta medie
    18 oferte

    I need a freelancer, fluent in English, to on support platform, it is one platform include everything, live chat, email ticketing, receiving, and sending call, IM WhatsApp, and social messaging. It is preferred who has worked on zoho desk app before, please bid per hour.

    $24 / hr (Avg Bid)
    $24 / hr Oferta medie
    72 oferte
    Case Manager 4 zile left

    Our department needs a very talented, optimistic, English-speaking person who will help with client calls and case management. Individual collaborations that can work from 8:30am to 5:30pm PST. Hope to hire full time hours soon! Job overview The position will be billed by the hour. job responsibilities Telephone Communication - Conversation Appointment Setup - Make calls and set up appointments for clients

    $36 / hr (Avg Bid)
    $36 / hr Oferta medie
    21 oferte

    Обзвонить Заявки по существующей базе. На французском/английском или итальянском/английском. Отправлять письма(используя шаблоны). Цель - по результатам разговора получить согласие клиента на презентацию. При согласии клиента - зафиксировать день и время презентации. При необходимости переводить с Французского/Итальянского языка во время презентации. Предлагаемая услуга - внедрение/настройка/покупка лицензии/обучение/консультации по СРМ Битрикс24. Звонки "теплым клиентам", Клиенты сами прислали заявку. Т.е. задача конвертировать "Заявку" в "Презентацию". Искать клиентов не нужно! Работа регулярная(постоянная).

    $366 (Avg Bid)
    $366 Oferta medie
    3 oferte
    Avengacareer Customer Service 4 zile left
    VERIFICAT

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer ...

    $51 / hr (Avg Bid)
    $51 / hr Oferta medie
    4 oferte

    Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

    $18 / hr (Avg Bid)
    $18 / hr Oferta medie
    51 oferte

    The administrative assistant will be intimately involved with and provide support to these teams that Responsibilities Administrative Support to Coordinate all office and administrative support duties including travel (domestic and international, visas, etc.), expense reports, visitor registration, invoice processing and coding, budget tracking, records management, SharePoint and PlanNet site management, contract management, office moves and other administrative needs

    $454 (Avg Bid)
    $454 Oferta medie
    46 oferte
    Project for Bahrain 4 zile left
    VERIFICAT

    Hi, DO NOT BID IF YOU ARE NOT BASED IN "Bahrain" Project requirements : 1) Reliable and trustworthy person 2) Stable power and internet connection 3) internet connection speed for WiFi must be more then 10mbps 4) It's long term project for 3-4 years at least so looking for long term business relationship. 5) total work required a month is approx 10 hours. 6) Should be based in Bahrain only. 7) $70 monthly fees fixed Regards, Ash

    $115 (Avg Bid)
    $115 Oferta medie
    9 oferte

    We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to manager’s working life and communication.

    $446 (Avg Bid)
    $446 Oferta medie
    95 oferte

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in College Green, Carlow, Ireland R93Y9Y7. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

    $110 (Avg Bid)
    Local
    $110 Oferta medie
    2 oferte

    Your responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, you should ensure the efficient and smooth day-to-day operation of our office.

    $31 / hr (Avg Bid)
    $31 / hr Oferta medie
    76 oferte

    We require a fluent English Speaking Customer Service agent, with experience in dealing with Freight forwarders and Customs Agents to extract information, and then be able to update our Customers regularly with the progress and status of their orders from overseas. Since the Pandemic, shipping has been delayed and we need a competent person that is able to keep abreast of all orders being imported. It isn't a full-time position for now, but may well develop into one within 3-6 months. Thanks for your interest.

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    54 oferte

    Looking for a cold caller to set up appointments via cold calls and email campaigns in order to cultivate leads for the organization. Please send an audio recording of yourself explaining who you are, along with a sample cold calling script for a United States based website development company, to apply. There are both short-term and long-term positions available. Requirement: Fluency in English Experience in Sales

    $3 / hr (Avg Bid)
    $3 / hr Oferta medie
    27 oferte

    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

    $11 (Avg Bid)
    Local
    $11 Oferta medie
    3 oferte

    Our company is seeking to hire a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. If you are hired you will be tasked with...

    $35 / hr (Avg Bid)
    $35 / hr Oferta medie
    21 oferte
    virtual assistant -- 2 3 zile left
    VERIFICAT

    Urgently required Virtual Assistant. Should have knowledge of Email Management, Power Point and Excel .

    $637 (Avg Bid)
    $637 Oferta medie
    118 oferte

    We are looking for an energetic, entrepreneurial minded individual to join our team and help us scale our digital marketing business. This role will support our Sales function and help our business scale to acquire two customers a week. The ideal candidate should be tech savvy, able to communicate through multiple channels, responsible and organized. The virtual assistant will also be responsible for acquiring/building lead list when needed.

    $21 / hr (Avg Bid)
    $21 / hr Oferta medie
    33 oferte
    Telemarketing & Calling Leads 3 zile left
    VERIFICAT

    calling and educating people about the mortgage services offered, identifying their needs and setting up appointments.

    $4 / hr (Avg Bid)
    $4 / hr Oferta medie
    29 oferte

    Looking for someone who will help with my FBA account. Jobs include but not subject to; listing , sourcing and more.

    $32 / hr (Avg Bid)
    $32 / hr Oferta medie
    106 oferte
    $132 Oferta medie
    63 oferte
    Outbound Calling For Staffing 3 zile left
    VERIFICAT

    We are contracted to provide CPR training to corporations all over the US. Our responsibility is to find trainers who are local to our clients that we can subcontract to provide the training. We will provide you with the city, date and time. Then you will do a combination of searching our directory and/or googling trainers in that area. Using our script, you will give the trainers details about the class and what we pay. If they agree to do the training, you will send them an informational email and assign them to the class in our software. We expect you to staff 8-12 classes per day. This is a Mon-Fri 9am-5pm EST job.

    $35 / hr (Avg Bid)
    Local
    $35 / hr Oferta medie
    2 oferte

    Booking, answering calls and working on scheduled we use the Launch27 software

    $118 (Avg Bid)
    $118 Oferta medie
    51 oferte

    Hello Everyone! We are looking for a RELIABLE virtual assistant who can help us succeed our new project for long term cooperation. Someone who's individual, honest and hardworking please. Requirments: - Should have good English - Should have good at using Paypal - Willing to learn new techs and attention to clients The virtual assistant's responsibilities will include finance, scanning, researching, scheduled meeting and appointments. If you think are a good fit, please contact me to apply. We would love to have you on our team.

    $489 (Avg Bid)
    $489 Oferta medie
    35 oferte

    I need a loyal and honest person that can work from home as Personal Assistant. Who is skilled and experienced with Facebook content posting while working remotely.

    $1015 (Avg Bid)
    $1015 Oferta medie
    101 oferte

    We are currently in need of Cold Callers for a Real Estate Company! Applicants must be able to speak fluent ENGLISH. Offers trainings and bonuses! ** Full Time and Part-Time Position Available!! ** Please apply if you are interested.

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    28 oferte

    We are looking for a German speaker to help us answer customer enquiries by email. No prior experience is necessary. We will provide you necessary training. Ideal job for a student or someone starting their career. Long-term collaboration for a dedicated person.

    $16 / hr (Avg Bid)
    $16 / hr Oferta medie
    32 oferte
    Romanian Customer support agent 2 zile left
    VERIFICAT

    Hello everyone! We are looking for a person who can remotely handle the customer support side of an online store in Romania! Specifically, we are looking for a freelancer to handle customer relations on facebook page, reviews, messages, whatsapp, emails and telephone in the romanian language. For those interested, I can send you the necessary and concrete information I have attached the job description. (it's in Romanian)

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    13 oferte
    E-commerce Customer Service 2 zile left
    VERIFICAT

    - order processing - arrange and coordinate deliveries - reply customers on * delivery schedules * product complaints * returns and refunds - manage feedback

    $6 / hr (Avg Bid)
    $6 / hr Oferta medie
    93 oferte

    Se busca asistente para responder a clientes a través de facebook en horario abierto.

    $21 (Avg Bid)
    $21 Oferta medie
    168 oferte

    We mainly need people with good attitude - we will train. I have a customer service/recruiter roll. We are hiring over 50 people in the Philipines. We do all the training and all calls are people we know calling in (no sales). We are starting at $5/hour and than are promoting from within to hire QC, leads and managers. The pay rate would go up significantly for these rolls. Can you chat?

    $5 / hr (Avg Bid)
    $5 / hr Oferta medie
    67 oferte

    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

    $10 - $11
    Local
    $10 - $11
    0 oferte

    Need some implementation assistance for a couple of clients. The items I need help with are data migration - QBO to NetSuite - Several template uploads. Training assistance - Advanced Inventory - Matrix items for a gov contract clothing distributorship. (Drop Ship) Support for a couple of issues - inventory value out of balance with GL, subscription to update issue.

    $42 / hr (Avg Bid)
    $42 / hr Oferta medie
    10 oferte

    I am looking for someone to handle customer service/technical support for our users. We make a website/app that notaries use to manage their business. You must have excellent computer skills, good writing skills (i.e. must be able to write professional emails), English must be your primary language, and you must based in the United States, preferably in the Eastern or Central timezone. The hours for this job are sort of unique. We need someone that can check the support tickets every couple of hours and respond to them throughout the day. Most days you will work less than 2 hours, but you have to check the system every couple of hours from 8:00AM - 5:00PM. We will pay you for 4 hours/day - 5 days/week even if you only work 2 hours. Holidays are paid as well and in most cases and in ...

    $8 - $15 / hr
    Recomandat Sigilat
    $8 - $15 / hr
    23 oferte
    Trophy icon Hiring a Personal Assistant 2 zile left

    I want some Freelance HR expert to help me hire a suitable EA

    $25 (Avg Bid)
    Garantat

    Job description We are Hiring Business Development Manager Salary: $800- $1500 Job Type: Full Time Schedule: UK Shift Remote Work: Yes Education UG: Any Graduate PG: Any Postgraduates Experience: 1 - 3 years Job Description We are looking for a Business Development Manager who can help the company accomplish targets and growth by generating business and maintaining client relationships via video calls throughout the process. Roles and Responsibilities • Build quality and competitive email proposals. • Interact with potential clients as per schedule and close deals. • Maintain communication with clients through audio and video calls, emails, professional networking etc. • Setting an appointment of stakeholders via video calls. • Constantly provide suggestions...

    $1334 (Avg Bid)
    $1334 Oferta medie
    38 oferte

    Job Description Business Intelligence Support Analyst – Junior – user access management Duration: Project based, indefinite Start date: August 2022 Reports to: Head of Business Intelligence Capacity: part time – up to a few MDs per months Location: FULLY REMOTE Overview Company serves over 700 airline customers, with more than 35,000 staff at over 200 locations across 6 continents. There is a high demand for an accurate global view of the business and the efficient dissemination of information throughout the organisation. The Business Intelligence Support Analyst in the company is being re-launched and this position is an exceptional opportunity to take part in the transformation of the BI systems team. The business intelligence Support Analyst Junior will be pa...

    $16 / hr (Avg Bid)
    $16 / hr Oferta medie
    27 oferte

    Hola Soy Jesús y tengo una agencia de servicios,en ella damos servicios de gestión de pedidos y atención al cliente de shopify con dropshipping en 48-72 horas Actualmente la persona que teníamos para este puesto no puede seguir por motivos personales y nos gustaría contar con otra persona. Condiciones: Tiempo:Al principio funcionamos bajo pedido y conforme vaya aumentando el volumen de trabajo nos planteamos contratar directamente. Dinero: 250$/Mes + posibles incentivos. Condiciones laborales: Trabajo a distancia solo necesidad de un portátil-ordenador y buena conexión a internet sin cortes de luz. Contacto: Podríamos empezar por aquí pero a la larga queremos un contacto más directo.

    $182 (Avg Bid)
    $182 Oferta medie
    198 oferte