Analiză de sentiment Jobs

My Google Business Profile is active and attracting feedback every week, but I no longer have the bandwidth to stay on top of the conversation. I’m looking for someone who can step in and fully manage the review side of the listing. Here’s what I need you to own from day one: • Responding to every new customer review—positive, neutral, or negative—within 24 hours, using a professional yet brand-appropriate voice. • Flagging any reviews that violate Google’s policies so they can be escalated and removed where possible. • Tracking review volume, sentiment, and keyword trends, then providing a concise monthly report with insights I can act on. • Drafting a set of easy-to-follow response templates and tone-of-voice guidelines so we keep...

DISCLAIMER: AI GENERATED PROPOSALS WILL NOT BE CONSIDERED I am seeking an experienced freelancer to enhance my hotel review analysis software by expanding its data visualization and analytical capabilities. The software currently scrapes reviews from platforms like and Google Maps and performs basic sentiment analysis. I aim to improve the visualization and analysis of this data to provide deeper insights into customer sentiments and trends. Objectives: Expand the data visualization capabilities of the dashboard. Implement advanced data analysis techniques to extract meaningful insights from the review data. Enable export functionality to generate editable PDF reports of the analysis and visualizations. Core Responsibilities: Data Visualization Enhancements: Expand the existing dashb...