Call, Appointment & Social Manager

@Tanmoy236

Warm greetings! I specialize in account management, customer service, appointment setting, and social media management, with 9+ years of experience keeping daily operations organized and client enquiries moving toward confirmed bookings. Here’s how I can help: * Handle incoming/outgoing calls, follow-ups, enquiries, and booking confirmations * Maintain the appointment calendar and daily call log with clear next actions * Coordinate cleaner hiring, scheduling, roster updates, and urgent staffing gaps * Manage Facebook, Instagram, and Twitter posts, messages, leads, and weekly reporting I’m comfortable working fixed daily hours plus an on-call window for urgent changes. What scheduling/CRM tools do you currently use, and what hours would you like covered?

@DesmondTwoTwo

Hi, I'm Stefan. This caught my attention mainly because managing both calls and social media is a unique blend that I thrive in. I've handled phone operations and social media management for various businesses, ensuring seamless communication and effective online presence. I’m well-versed in scheduling tools and can keep your operations running smoothly. Here's how I'd approach it: ▸ First, I’d set up a structured call log to track outcomes and follow-ups efficiently. ▸ I’d implement a shared calendar system to manage bookings and ensure no gaps in staffing for cleaners. ▸ Regular engagement on social media will be prioritized to boost your online presence and capture leads quickly. I genuinely enjoy getting involved in projects and treating them as if they were my own, ensuring every detail is taken care of. Sometimes the next step is just a conversation, so reach out and let's have a proper one. Regards, Stefan.

@Sanii230708

Hi, I noticed that you’re looking for an organized account manager who can handle calls, bookings, cleaner scheduling, and social media while keeping daily operations running smoothly. I’m interested in supporting your workflow. I have 20+ years of professional experience in administration, online operations, data entry, research, and client support. I’m comfortable handling enquiries, following up on tasks, maintaining calendars and trackers, and keeping accurate records of outcomes and next actions. I also have experience with social media content and management, including Facebook and Instagram, using tools such as Canva and Meta Business Suite. I can help keep posts organized, respond to messages appropriately, and flag potential leads for follow-up. I’m detail-oriented, reliable, and comfortable managing multiple tasks while keeping communication clear and professional. I’m also open to working with fixed hours plus an agreed on-call window. I’d be happy to start with a small paid trial. Looking forward to hearing from you. Best regards, Sestri Insani Vebra

@vinitl23

Dear Client, I am a highly organized and reliable Virtual Assistant specializing in client coordination, team scheduling, and customer support. I am fully equipped to manage your phone lines, cleaner scheduling, and social media presence efficiently. Here is exactly how I will deliver on your key requirements: • Call Management & Bookings: I will maintain a dedicated, quiet workspace to handle inbound/outbound calls professionally. My primary goal will be turning every inquiry into a confirmed booking while keeping a flawless daily call log with clear next actions. • Cleaner Roster Coordination: I am comfortable using calendar and scheduling tools to build out staff shifts, proactively fill gaps, and communicate last-minute changes to your cleaning team so no job is ever delayed. • Social Media & Lead Generation: I will keep your Facebook, Instagram, and Twitter active, reply to incoming messages instantly, and immediately flag high-quality prospects so you never miss a lead. I am completely flexible and comfortable with your hybrid schedule of dedicated online blocks and on-call availability. I can start immediately. I would love to hop on a quick chat to discuss your standard operating procedures for booking clients. Best regards, Vinit Lad

@gracec489

Hi there, I can deliver a clean, reliable, and completely finalized Excel workbook that is ready for immediate submission without requiring any further tweaks on your end. I have extensive experience in: • Data Management & Entry: Clean, error-free formatting and organization. • Excel Macros & VBA: Automating repetitive day-to-day data tasks to save you time. • Data Analysis: Setting up formulas and summaries to make your data easy to interpret. I understand you need this handled efficiently so you can focus on day-to-day management. I am ready to start immediately and turn this around quickly. Could you share the spreadsheet or a few details about the specific data you need organized? Best regards, Grace

@kunalmaurya91

Hello, I am interested in working with you as an Account Manager and Customer Support Assistant. I am organized, responsible, and willing to learn your working process. I can handle customer calls, respond to enquiries, follow up with customers, and help manage appointment bookings. I can also assist with maintaining daily call logs, updating booking calendars, coordinating schedules, and responding to messages on social media platforms. I understand the importance of good customer service, timely communication, and keeping daily operations organized. I am ready to follow your instructions and learn the tools required for this role. I would appreciate the opportunity to discuss your requirements and how I can help your business. Thank you for your time and consideration. Best regards

@NicolasLouw

Most people posting a job like this have already been let down once, either by someone who went quiet halfway through or someone who delivered the bare minimum and called it done. That is the part I fix. I have extensive experience managing call operations, scheduling, and social media for various businesses. I understand the importance of turning inquiries into confirmed bookings and keeping operations running smoothly. I would prioritize understanding your specific needs to ensure a tailored approach rather than making assumptions. With my organized and personable demeanor, I will provide you with daily call logs, maintain your appointment calendar, and ensure your cleaner roster is always filled. Additionally, I will actively manage your social media presence to engage your audience and generate leads. The worst that happens if you message me is that you get a free consultation and a straight answer on what to watch out for. What has your experience been so far? Regards, NicolasLouw.

@chinenyej0

Hello, Every missed enquiry, delayed follow-up, or scheduling mix-up can cost you a customer and add pressure to your team. I can help you respond promptly to enquiries, confirm bookings, coordinate jobs, and ensure customers and cleaners have the information they need. I can support you with inbound and outbound calls, appointment setting, calendar and email management, customer follow-ups, cleaner scheduling, chat support, and day-to-day administration. Whether a customer is ready to book, needs an update, or requires a scheduling change, I’ll handle each enquiry professionally and follow it through to completion. With strong customer service, communication, organization, and problem-solving skills, I am comfortable managing multiple tasks, keeping information up to date, and ensuring leads from calls or social media don’t slip through the cracks. I would be happy to discuss your workflow and support needs. If you’re looking for someone dependable to take ownership of enquiries, bookings, customer communication, and scheduling.

@Abrotab

As an experienced Virtual Assistant, I have built a strong foundation in customer service and appointment setting. My skills in managing incoming and outgoing calls will ensure that no enquiry goes unanswered and that every booking is promptly processed and updated on your calendar. Efficiency is key in this role and my knowledge of Google Sheets will allow me to maintain a meticulous call log and orderly cleaner's roster. What sets me apart is my ability to multitask effectively. I bring not only organisational skills to the table but also a solid grasp of social media platforms. Understanding the magnitude of social presence in today's business landscape, I am adept at handling multiple accounts, posting updates, addressing messages, and flagging potential leads promptly. Moreover, my technical expertise in app scrapping, automating repetitive tasks through scripts, and designing insightful dashboards will be valuable additions to your team. When it comes to understanding clients' needs and delivering results within specified time limits, you won't find a more reliable freelancer than myself. Let's streamline your operation together and boost your productivity!

@andnovianti

Hi, When calls, bookings, staff schedules, and social media are all moving at once, you need someone who can keep every detail organised without letting opportunities slip through the cracks. With 11 years of experience in digital media, communication, and coordination, I’m used to working in fast-paced environments where deadlines, schedules, and clear communication matter. My experience includes administrative support, calendar and meeting scheduling across different time zones, online research, client communication, data tracking, and keeping daily tasks organised. I’m comfortable maintaining call/lead records, updating calendars, following up on enquiries, and coordinating schedules to ensure nothing is missed. Social media is also one of my strongest areas. I previously managed Instagram and TikTok for @kumparanplay, creating and publishing content, monitoring performance, and helping maintain audience engagement, with content reaching around 30K–1M impressions. I’m organised, detail-oriented, adaptable, and comfortable switching between customer communication, scheduling, follow-ups, and social media throughout the day. I’d be happy to learn your booking and cleaner-management workflow and can work within agreed fixed hours and availability windows. Let’s discuss how I can help keep your daily operations running smoothly. Best, Andari

@Yogitapatel40

Hi,i am yogita and i go through your requirements for this job and yes am capable of handling phone calls and managing social media accounts as per your requirements but still i need to know briefly about your work as i can manage that and stongly and provide u a better work on time

@kashmira0302

Hi, I’d love to work on this project. I have hands-on experience in social media management, influencer marketing, customer support, and D2C brand operations. In my previous work with a D2C brand, I researched and shortlisted relevant influencers, handled outreach and negotiations, and coordinated collaborations based on the brand’s target audience and goals. These collaborations helped generate good views, reach, and sales. I also handled customer support through chat and email and managed the brand’s social media, including customer engagement, comments, and messages. I’m also experienced as an ML Data Associate, which has helped me develop strong attention to detail, accuracy, and the ability to follow processes efficiently. I’m reliable, easy to communicate with, and focused on completing work properly and on time. I’d be happy to discuss your requirements and get started. Thank you!