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I’m assembling a small, dependable pool of freelancers to help me tackle a variety of online projects, with an immediate emphasis on building AI-driven chatbots for customer service. If you have hands-on experience creating conversational agents—from dialogue design and NLP setup to API integration and deployment—let’s talk. The goal is a production-ready bot that answers customer queries accurately, logs interactions, and hands off seamlessly to live agents when needed. Alongside the chatbot work, I routinely need support across web design, social media management, video editing, graphic branding, research, and other technical challenges. Your ability to move between these areas, suggest smarter workflows, and automate repetitive tasks will be highly valued as we grow a long-term partnership. When you reply, please include links to a few relevant projects or code repositories, outline the tools and frameworks you prefer (for instance, Dialogflow, Rasa, LangChain, or custom Python stacks), give me a sense of timing for a first functional release, and provide a clear pricing structure. Strong communication, proactive problem-solving, and on-time delivery are essential—if that sounds like you, I look forward to collaborating.
Project ID: 40738582
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233 freelancers are bidding on average $178 USD for this job

Hi, I’m an AI/ML Engineer with 8+ years of experience building production AI and conversational solutions using Python, NLP, LLMs, RAG, Agentic AI and API integrations. For your customer-service chatbot, I can build a production-ready solution covering: * Conversational flow and prompt design * RAG for accurate knowledge-based responses * LangChain / LangGraph / custom Python agents * REST API and external-system integrations * Conversation logging and analytics * Human-agent handoff and escalation workflows * Docker-based deployment and scalable APIs * Guardrails, evaluation and hallucination reduction I have worked on enterprise RAG systems using Azure OpenAI and Elasticsearch, multi-agent LangGraph applications, MCP integrations, and production AI microservices using FastAPI, Docker and Kubernetes. For an initial functional chatbot, I can typically deliver an MVP within 1–2 weeks depending on the knowledge sources and integrations required. Pricing: I’m flexible depending on scope. I can work hourly or provide a fixed-price proposal after reviewing the chatbot requirements and integrations. I can also support related automation, research and technical AI projects as part of a longer-term collaboration. I’d be happy to discuss your use case and propose the architecture and implementation plan. Best regards, Ashik Mohan
$180 USD in 2 days
8.0
8.0

Having worked in the industry for over 5 years, I can offer you a solid background and a versatile skill set that covers all aspects of your project. My proficiency in AI development, API integration, and mastery of frameworks like Dialogflow and Rasa make me an ideal candidate for this opportunity - capable of crafting intelligent, conversational agents that seamlessly handle customer queries and engage with users accordingly. My experience extends to both web and desktop application development which often required automation (a skill both powerful and essential as it saves time and optimizes workflows). But that's not all I bring to the table. Thanks to my experience in social media management, video editing, graphic branding and more – I can be your one-stop solution for diverse projects. My ability to switch seamlessly between different tasks comes with automated processes that reduce effort and redundancy. I'm fully confident in my ability to provide you with high-quality digital solutions from start to finish, ensuring their functionality, timing, creativity, relevance, and impact. As a freelancer who values clear communication, proactive problem-solving, и on-time delivery above all else – our partnership will be underpinned by a shared commitment to delivering excellence. I believe in building long-term relationships rooted in trust and mutual success – let's start our conversation today!
$140 USD in 7 days
8.1
8.1

Hi, CnEL India can support your AI chatbot projects as well as broader web and technical automation requirements. Our methodology: * Understand the business, customer-support workflow, FAQs and escalation requirements. * Design conversation flows, intents, fallback handling and human-agent handoff. * Build the chatbot using a suitable Python/JavaScript stack and AI/NLP approach based on the use case. * Connect required APIs, CRM/data sources and external services through secure integrations. * Create a structured knowledge base so responses remain relevant and consistent. * Add conversation logging, error handling and monitoring. * Implement safeguards for uncertain queries and route them to human agents when required. * Test common, edge-case and multi-step customer scenarios before deployment. * Deploy on the client's preferred cloud/server environment with proper configuration and documentation. * Automate repetitive workflows where useful to reduce manual work. * For additional web/technical projects, review the requirement first and recommend the most practical implementation approach. We can deliver a first functional chatbot in milestones, starting with the core conversation flow and knowledge base, followed by integrations, testing and production deployment. Relevant project links/code examples can be shared where available without overstating unverified work.
$140 USD in 15 days
7.7
7.7

The first release should handle customer queries, log every interaction, and hand uncertain cases to a live agent; I’d build this with a Python/FastAPI service, structured FAQs, an LLM layer through LangChain where useful, and REST/webhook integration for escalation. Within 4 days, I’ll deliver a functional chatbot endpoint or web UI, conversation logging, fallback handoff, configurable prompts/FAQs, and deployment guidance. I prefer a custom Python stack for flexibility, while Dialogflow or Rasa can be used if you need deterministic intent analytics. DeskLeap, my support platform published on the Shopify App Store, includes a public REST API and reflects the support workflow and integration approach required here. This bid covers a fixed-scope first release; additional web, social, video, branding, research, or automation work can be quoted as separate fixed-price tasks, with relevant repository links shared through Freelancer. Do you already have a preferred live-agent channel for the handoff, or should the first release use a simple dashboard/webhook? Muhammad Saad
$220 USD in 4 days
7.4
7.4

Your immediate need is not just “a chatbot,” but a bot that can answer reliably, log conversations properly, and hand off to a human without creating a messy customer experience. That usually fails when the flow design and fallback logic are rushed, so I’d start by defining the top support intents, escalation rules, and the data we need to capture before touching deployment. I’ve worked on chatbot and automation projects where the real value was in making the bot usable in production, not just making it respond. For this kind of build, I usually work with Dialogflow, LangChain/OpenAI, webhook-based integrations, and custom Python where needed, depending on whether you want speed, flexibility, or deeper control. I can also help shape the wider workflow around the bot so it fits your future web/marketing/ops projects instead of becoming a silo. - Do you already know the first channel for launch: website chat, WhatsApp, Instagram, or something else? - Do you want a rule-based flow, an AI-assisted bot, or a hybrid with guardrails? - Is your $30-250 range for the initial phase/discovery, or for the full first release?
$240 USD in 7 days
7.4
7.4

Hi! This is work we can take on without issue — and the chatbot piece in particular is where we tend to do our most interesting builds. Before putting anything concrete together, the one thing that genuinely changes the architecture is what systems the bot needs to connect to. If there's an existing CRM, helpdesk, or ticketing platform — Zendesk, HubSpot, Freshdesk, or similar — the integration layer and the handoff logic get designed around that. If it's greenfield, we have more freedom to recommend what fits. That answer defines a significant chunk of the backend work, so I'd rather ask now. On how we'd approach the chatbot: our preferred stack is Python with LangChain or direct Anthropic/OpenAI API calls depending on dialogue complexity, PostgreSQL for interaction logging, and a webhook layer for handoff events. The channel — web widget, WhatsApp Business API, or otherwise — shapes the messaging infrastructure. Intent classification, fallback handling, and escalation logic are well-defined scope from here. One honest note: the software and automation side is where we're genuinely strong. Social media management, video editing, and graphic branding aren't services we offer — so if those are a significant part of the collaboration, we'd be a partial fit. For the technical layer, we're worth the conversation. Gustavo & the DoTheCode team
$150 USD in 10 days
7.4
7.4

Hello Sir, I understand you need a production-ready AI chatbot for customer service that includes live-agent handoff, along with a reliable long-term partner for web, design, and automation tasks. I will build the chatbot using a custom Python stack with LangChain or Dialogflow to ensure accurate NLP, smooth API integrations, and proper logging of all customer interactions. To support your broader business goals, I am also ready to assist with web design and workflow automations.
$250 USD in 7 days
7.8
7.8

Hey Mate , Good morning! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Python, AI Development, API Integration, Linux, Java, Natural Language Processing, AI Chatbot and JavaScript. For more information about me, please refer to my portfolios. I am checking your attachment, I'll update you shortly... I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. Thank you
$155 USD in 6 days
6.6
6.6

Your chatbot job describes exactly the gap I close most often: customer queries handled accurately, interactions logged, and live-agent handoff that does not drop context mid-conversation. Here is how I would build it for you: Knowledge grounding via LangChain plus a vector store tied to your actual content. I chose this over Dialogflow because your queries will vary widely in phrasing, and retrieval-augmented generation handles that without manually mapping every intent. Dialogflow would need hundreds of training phrases to match the same coverage. Escalation logic that passes the full session log to your live agent the moment bot confidence drops below a set threshold, so agents never start cold. Structured interaction logging queryable from day one, so you can spot recurring unanswered questions and patch the knowledge base iteratively. Webhook deployment so the bot connects to your website, WhatsApp, or any CRM you already run. One problem worth flagging before we start: knowledge bases with mixed formats, PDFs, FAQs, live database records, often cause retrieval failures that only show up under real traffic. I build a validation pass into the pipeline early to catch this before launch. First functional release: 7 days. Pricing: USD 250 for the initial build with documentation your team can maintain. Is your customer query content currently in documents and FAQs, or does the bot need to pull from a live database in real time?
$250 USD in 7 days
6.8
6.8

Hi there, I noticed your focus on creating AI-driven chatbots for customer service, particularly with dialogue design and API integration. My hands-on experience with conversational agents includes deploying chatbots using frameworks like Rasa and Dialogflow, ensuring seamless handoffs to live agents and accurate logging of interactions. For the initial release, I could focus on delivering a functional chatbot within 10 days, leveraging my experience in natural language processing. Additionally, I can assist with the broader range of online projects you mentioned, providing support in web design and workflow automation. I prioritize strong communication and proactive problem-solving to ensure projects are completed on time. Let’s discuss how we can collaborate effectively on these initiatives. Regards, Ali
$30 USD in 1 day
6.5
6.5

Hi, I'm Denis, a full-stack developer specializing in conversational AI systems for customer service. I understand you need a production-ready chatbot that handles queries reliably, maintains logs, and escalates to human agents smoothly. I've built similar systems where the key challenges are ensuring the bot understands context, handles edge cases gracefully, and integrates cleanly with existing infrastructure. Escalation handoff is critical—it must preserve conversation history so agents don't start from scratch. My approach: I'll review your use cases and query patterns, design the dialogue flow and NLP pipeline, build the core bot logic using Python with LangChain, integrate it with your APIs and logging system, and set up escalation to live agents. Testing focuses on real conversation scenarios before deployment. I'd emphasize retrieval and context handling. A chatbot that sounds smart but doesn't understand the customer's problem creates frustration. I'll structure the system to retrieve relevant information accurately, maintain conversation state properly, and escalate when confidence is too low. One realistic consideration: chatbot performance depends heavily on training data quality and well-defined customer scenarios. If those aren't clear upfront, we'll refine them together early on. A functional first release typically takes two to three weeks depending on complexity and API integrations. I'm comfortable with ongoing adjustments based on actual usage and can
$30 USD in 2 days
6.5
6.5

With my extensive experience of over a decade in AI and software engineering, I believe I am the perfect match for your project on building AI-driven chatbots. Right from cleaning and processing data to training and evaluating models, I have built production systems that involve conversational agents, API integrations, as well as intelligent feature developments - all of which are essential for creating advanced chatbot systems. My proficiency in Data Science and Machine Learning will notably facilitate training the bot to log customer interactions and provide accurate responses, eventually escalating interactions to live agents when necessary. Lastly, I emphasize on strong communication skills, proactive problem-solving approach and delivering on time-qualities that perfectly align with your priorities. Given my track record of end-to-end delivery of backend services with clean, documented code that enhances operational efficiency both for developers and end-users alike.
$140 USD in 7 days
6.6
6.6

As an AI and software development expert, with a specialization in Python, your project for developing AI-driven chatbots aligns directly with my team's core competencies at Web Crest. Over the years, we have built and implemented top-notch conversational agents using various frameworks like Dialogflow, Rasa, among others. We've understood that a good chatbot should be more than just spitting out pre-programmed responses. It should answer queries accurately, log interactions, and also effectively hand-off to live agents if necessary; these are features I can confidently assure you of delivering on. In addition to our AI expertise, we have strong proficiencies across multiple web-based areas such as web design, social media management, video editing, graphic branding, research etc., which your project also requires. Our ability to create smarter workflows and automate repetitive tasks will ensure that not only are we building you a production-ready bot that caters to all your customer service needs but also implementing processes that help us deliver on time. What sets us apart is not only what we can do but how we do it. Our approach is highly professional yet tailored while being proactive and solution-oriented to make sure all bases are covered as we work.
$100 USD in 3 days
6.6
6.6

Hi, I can build and deploy a production-ready AI customer-support chatbot with API integrations, conversation logging, knowledge-base/RAG capabilities, and seamless human handoff. My preferred stack is Python + FastAPI, OpenAI/LLM APIs, LangChain/LangGraph, PostgreSQL, and React/JavaScript where needed. I can also work with Dialogflow or Rasa depending on the project requirements. I focus on reliable responses, clean architecture, automation, and easy future expansion. I’m also comfortable supporting related web, automation, research, and technical projects as part of a long-term collaboration. I can share relevant work/code examples upon request and am available to start immediately. Best regards, ADEEL
$90 USD in 7 days
6.1
6.1

As a Senior Software Engineer with over half a decade of experience in web development, I'm well-versed in the skills you seek for this project and beyond. I have an extensive background in both building websites from scratch, API development, and have proficiency in numerous tools and frameworks such as NestJs, NextJs, ReactJs, Angular, Laravel, to name a few. I am particularly skilled in JavaScript, Linux and Python programming languages; skills that I believe are central to success in creating AI-driven chatbots like the one you need. As a professional with exceptional communication skills matched by consistent on-time delivery and proactive problem-solving prowess, I'm confident that our collaboration will yield outstanding results within the stipulated timeline. My pricing structure is transparent and fair ensuring you get maximal value from your investment. I've compiled several relevant projects coded by me equivalent to my portfolio online that will convince you of my expertise in this domain. So let's leave no room for hesitation or doubt – hire me today for a collaboration that’s designed to last!
$150 USD in 1 day
6.1
6.1

Hello, As a result of reviewing your project requirements, I understand you are looking for a reliable long-term technical partner who can build AI-powered customer service chatbots and support different digital projects as your needs grow. I can help create conversational agents with NLP workflows, API integrations, knowledge-based responses, conversation logging and smooth human handoff when required. My preferred approach is using Python-based AI backends with frameworks such as LangChain or custom API-driven solutions, depending on the business requirements. I focus on building bots that are maintainable, easy to improve and connected properly with existing systems. For an initial functional chatbot release, I would typically start with requirements analysis, conversation flow design, backend integration and testing before deployment. I have experience with Python, JavaScript, API integrations, automation and AI-based application development. I have a couple of quick questions. • What channels should the chatbot support first (website chat, WhatsApp, Messenger, other)? • Do you already have a knowledge base/FAQ source, or should the bot content be built from existing documents? I would be glad to discuss your upcoming projects and build a long-term collaboration. Best regards, Carlos.
$140 USD in 10 days
5.8
5.8

Hello, I hope this message finds you well. I have a solid understanding of the requirements for your AI Chatbot and digital projects collaboration in the United Arab Emirates market. My expertise in Java, JavaScript, Python, Linux, API Integration, Natural Language Processing, and AI Chatbot development positions me as a strong fit for this endeavor. In approaching this project, I propose a structured process encompassing detailed requirement confirmation, controlled planning, clean implementation, rigorous testing, and milestone-based transparency to ensure efficient progress and successful outcomes. With a proven track record in AI development and a portfolio showcasing successful projects in JavaScript and Python, I am committed to delivering reliable solutions that align with your business objectives. Could you please share more about your top priority or main business goal to further tailor my approach? I invite you to open a chat so we can finalize the scope seamlessly. Looking forward to the opportunity to collaborate. Best regards, Muhammad Anas Khan ⭐⭐ https://www.freelancer.com/u/CodeAnchors ⭐⭐
$90 USD in 4 days
5.7
5.7

It’s overwhelming trying to juggle AI chatbot development while also managing web design, social media, and technical tasks. Every distraction from your core goal slows down progress and risks customer satisfaction, especially when the bot misses queries or fails to transition smoothly to live agents. You can expect an AI chatbot that answers accurately, logs each interaction, and hands off to your team without hiccups. This means fewer repetitive questions for your staff and more time to grow your projects. First, I’ll review your chatbot needs and recommend the best framework like Dialogflow, Rasa, or a Python stack. Next, I’ll design and build the dialogue flows, API connections, and logging. Finally, I’ll test everything in your real environment so your customers get quick, reliable responses. Which chatbot platform or tools do you prefer working with, or are you open to suggestions?
$139 USD in 7 days
5.9
5.9

I understand, we can build a production-ready AI customer service chatbot with conversational flows, API integrations, interaction logging, and seamless human handoff. We work with LLMs, RAG, LangChain, Python, and custom APIs, and can also support your wider web, automation, research, and technical needs as the partnership grows. Related work is available on our profile. 1. Which channels should the chatbot support initially, such as website, WhatsApp, or Facebook? 2. Do you already have a knowledge base or customer support data for training and retrieval? 3. Which CRM or live-agent system should the handoff and conversation logging integrate with?
$140 USD in 7 days
5.6
5.6

Hello, I hope your week is going well. I've built customer-service chatbots end to end, having delivered multiple conversational agents that handle live queries, logging, and handoff to human agents. One recent build used Rasa with a custom Python action server, connected to a Postgres log table so every conversation was traceable; the trickiest part was the escalation trigger, which I solved by scoring intent confidence and unanswered turns together rather than either alone. For your bot I'd start by mapping the top customer queries and the handoff rules, then wire the dialogue flow in Rasa or LangChain with a Python API layer for your existing systems. Logging and live-agent escalation would be built in from the start, not bolted on later. Before I sketch the architecture, it would help to compare notes on where your customer queries actually come from and what triggers a handoff. Could we hop on a short call this week to walk through that? Thank you, Jasjot
$100 USD in 6 days
5.7
5.7

Los Angeles, United Arab Emirates
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