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# WhatsApp Bot Developer – BotBiz + Shopify Integration ## Project Overview I am looking for an experienced **WhatsApp chatbot/automation developer** to build and optimize a complete WhatsApp sales and customer-support bot for my jewellery business. I already have: - BotBiz account - Shopify website - WhatsApp Business/API setup - Product catalogue on Shopify I do **not** need a new WhatsApp platform. The project should be built primarily using my existing **BotBiz + Shopify setup**. ## Required Work ### 1. WhatsApp Welcome Flow - Welcome message - Main menu - Shop Jewellery - New Arrivals - Product Enquiry - Book Store Visit - Track Order - Customer Support - Talk to an Expert ### 2. Product Enquiry Customer should be able to: - Browse/select products - Receive product information - Get Shopify product link - Ask questions - Connect with a human if required ### 3. Lead Generation Capture: - Customer name - WhatsApp number - Product/category of interest - Budget - Location - Requirement Leads should be properly tagged/segmented. ### 4. Shopify Integration Set up relevant automation for: - Product links - Order confirmation - Order status - Shipping/tracking updates - Customer/order information where supported - Abandoned-cart follow-up ### 5. Automated Follow-ups Create appropriate WhatsApp follow-up flows for: - Product enquiry - Customer who didn't purchase - Abandoned cart - Post-purchase - Review/feedback - Store visit enquiry ### 6. Human Handover Customer should be able to easily connect with a human sales representative. ### 7. Customer Segmentation Create useful tags such as: - New Lead - Hot Lead - Product Enquiry - Gold Jewellery - Silver Jewellery - Custom Jewellery - Store Visit - Purchased - Abandoned Cart - VIP Customer ### 8. Testing & Handover Developer must: - Test all flows - Fix errors - Test Shopify integration - Test WhatsApp messages/buttons - Document the setup - Give me complete handover/training so I can modify basic flows myself ## Preferred Developer I am looking for someone with demonstrated experience in: - BotBiz - WhatsApp Business API - WhatsApp automation - Shopify - Chatbot development - Webhooks/API integrations - E-commerce automation **BotBiz experience is strongly preferred.** If you have not worked with BotBiz but have extensive WhatsApp Business API + Shopify experience, you may still apply. ## Important I already have the BotBiz and Shopify accounts. **Do not quote for building a new WhatsApp platform.** I am looking for implementation and automation within my existing setup. ## Budget fixed price for the initial implementation.** Please provide a detailed quotation if you believe additional work is required. ## When Applying, Please Answer 1. Have you worked with **BotBiz** before? 2. Have you integrated **Shopify with WhatsApp**? 3. Please provide 2–3 examples of similar projects. 4. What exactly will you deliver? 5. How many days will you need? 6. What is your fixed project price? 7. Will you provide post-launch support? 8. What would you charge for monthly maintenance, if required? I will shortlist developers based on **relevant experience, previous work, price and ability to understand the requirement**, not simply the lowest bid.
Project ID: 40749095
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56 freelancers are bidding on average ₹22,418 INR for this job

With extensive experience in WhatsApp chatbot development and integration, I understand your need for a WhatsApp sales and customer-support bot for your jewelry business using your existing BotBiz + Shopify setup. Ensuring a seamless WhatsApp Welcome Flow and Product Enquiry process is key. How would you like the lead segmentation and tagging to be handled for effective follow-up and conversion tracking? Regards, Yogesh Kumar
₹15,390 INR in 9 days
8.5
8.5

Hi There, Hope you are well. I have extensive experience in WhatsApp chatbot development, automation, Shopify integration, and e-commerce automation. I can optimize your existing BotBiz + Shopify setup for a complete WhatsApp sales and support bot. I ensure proper testing, documentation, and training for seamless handover. Your project requirements align with my expertise. Thanks in advance for the opportunity to working with you. Best Regards, Serazum
₹32,000 INR in 1 day
7.7
7.7

Your requirement for a WhatsApp sales and support bot using BotBiz and Shopify integration is clear. I can create a structured welcome flow that guides users through key actions like browsing products and connecting with customer support. Ensuring a smooth customer experience will be my priority, especially with the human handover feature for personalized assistance. The plan involves first mapping out the welcome flow and product inquiry processes, then setting up the necessary Shopify automations for order updates and abandoned cart follow-ups. I’d confirm which specific products you want highlighted in the bot before starting the integration. With a 98% completion rate over 126 projects, I have extensive experience in chatbot development and API integrations. What key features do you see as essential for the customer segmentation tags?
₹17,500 INR in 7 days
6.6
6.6

Dear Client, I read "WhatsApp Sales & Support Bot Development" carefully and understand you need a WhatsApp chatbot that automates customer interactions and streamlines your business processes. My hands-on experience with PHP, JavaScript, Shopify Templates, Shopify aligns directly with what you need. I've built WhatsApp chatbot solutions with automated conversations, product catalogs, order placement, lead generation, appointment booking, payment integration, AI-powered responses, CRM/API integrations, multilingual support, notifications, and admin dashboards — all designed to improve customer engagement and reduce manual effort. A few quick questions to get us started: 1. Will the chatbot use the WhatsApp Business Cloud API or another WhatsApp API provider? 2. What are the primary use cases (sales, customer support, bookings, order tracking, etc.)? 3. Do you need integrations with your existing CRM, ERP, website, or payment gateway? Thanks & Regards, Deepak
₹24,375 INR in 14 days
5.8
5.8

As an experienced full-stack developer with a strong emphasis on web development, I believe I have the appropriate technical skills and experience to meet your specific needs for this project. My proficiency in JavaScript, HTML, CSS and WordPress aligns perfectly with your requirements for WhatsApp Sales and Support Bot Development using BotBiz and Shopify. I pride myself on not just delivering functional websites but understanding businesses deeply and providing appropriate solutions to drive growth. Offering post-launch support is a no-brainer for me as the project doesn't end at delivery for me I will be happy to provide monthly maintenance of the bot at a reasonable charge if you wish.
₹12,500 INR in 7 days
5.7
5.7

As a seasoned professional with 9+ years of expertise in web and mobile app development, E-commerce, and CMS based websites, I firmly believe my skills align perfectly with your WhatsApp bot development project. My previous portfolio showcases my proficient knowledge of the essential tools like BotBiz, WhatsApp Business API, Shopify, and working with webhooks and API integrations. Although I haven't specifically worked on BotBiz, my extensive experience integrating WhatsApp API with Shopify makes me fully capable of delivering a top-notch service to you. Timing is crucial, which is why I can guarantee swift completion of your project without cutting corners when it comes to quality. Having religiously adhered to testing practices during countless projects, I promise you an error-free implementation within your provided timeframe. Moreover, I believe in offering effective after-sales support which includes comprehensive documentation and a thorough training session, enabling you to independently modify basic flows yourself. Besides being well-versed in the technical aspects of this project, what sets me apart is my constant pursuit of understanding clients' needs. I prioritize transparent communication before beginning any project to ensure a perfect alignment between your vision and my execution. Offering all these services at a cost-effective manner without compromising on quality is my commitment towards turning your ideas into reality. Don't hesitate; le
₹25,000 INR in 7 days
5.4
5.4

Integrating your existing BotBiz setup with Shopify to handle jewellery enquiries, store visit bookings, and automated order tracking without introducing any new platforms is a solid setup. While new to BotBiz itself, I have extensive experience building WhatsApp automations and Shopify webhook systems, including a custom integration between Shopify and messaging platforms for live order management, and WhatsApp alert flows. I will deliver all requested conversational flows, lead capture, customer segmentation tags, Shopify automated triggers (order confirmations, tracking, and abandoned carts), plus human handover, end-to-end testing, post-launch support, and clear handover documentation. I will complete the build in 4 days across pre-agreed milestones. Does your BotBiz plan include native Shopify webhooks, or will we configure custom API webhook endpoints for dynamic order status lookups? Ahmed
₹21,500 INR in 4 days
4.9
4.9

Your jewellery buyers already live on WhatsApp, so the win is turning those chats into tagged leads, order updates, and abandoned-cart recoveries inside your BotBiz and Shopify setup. No new platform needed: Shopify already holds the catalogue and order events. I would build this in BotBiz: a welcome menu covering your nine flows; product enquiry with live Shopify data and links; lead capture tagged Hot Lead, Gold Jewellery, and the rest; Shopify webhooks for order confirmation, shipping, and abandoned-cart follow-ups; and a clean human handover. Then end-to-end testing, documentation, and training so you can edit flows yourself. Relevant experience: I have built e-commerce and marketplace systems with product catalogues, order flows, and API integrations. I have not used BotBiz specifically, but this is the same webhook and API automation I already do. Two questions: do you already use Shopify Flow for order events that I should hook into rather than duplicate? And should Talk to an Expert route to one number or a shared team inbox? I can deliver the full implementation in 14 days for ₹32,000, including one month of post-launch support (maintenance after that: ₹5,000). Happy to begin with the welcome flow as a first milestone.
₹32,000 INR in 14 days
4.6
4.6

Hi, I understand you're looking for a developer to integrate your existing BotBiz account with your Shopify store to create a robust WhatsApp sales and support bot. I've read through your requirements and see a strong fit with my experience in e-commerce automation and API integrations. Specifically, I can help you build out the entire WhatsApp Welcome Flow, including the 'Shop Jewellery', 'New Arrivals', and 'Product Enquiry' options you've outlined. For the Product Enquiry flow, I'll ensure customers can browse products, get detailed info, receive Shopify product links, and crucially, have a seamless path to connect with a human if needed. Lead generation and segmentation will be a key focus, ensuring you capture relevant customer data for follow-ups and targeted marketing. My background with custom e-commerce solutions and API REST integrations means I'm well-equipped to handle the Shopify integration for product links, order confirmations, status updates, and abandoned-cart follow-ups using your current setup. I'm proficient in JavaScript and Node.js, which are excellent for handling webhook integrations and custom logic needed for this. I can also develop the automated follow-up sequences for various scenarios like product enquiries, abandoned carts, and post-purchase engagement, along with the customer segmentation you require. To clarify, have you already defined specific triggers for abandoned cart follow-ups within BotBiz, or would you like to explore options for this during our implementation? Regarding your questions: 1. I have not worked with BotBiz specifically, but I have extensive experience with WhatsApp Business API and integrating various platforms with e-commerce systems. 2. Yes, I have integrated Shopify with WhatsApp for automated messaging and order updates in previous projects. 3. Similar projects include building automated sales funnels via WhatsApp for an online apparel store, and developing a customer support chatbot for a SaaS platform that integrated with their CRM. 4. I will deliver a fully functional WhatsApp sales and support bot integrated with your BotBiz and Shopify accounts, covering all the flows you've specified, including comprehensive documentation and a training session for basic modifications. 5. I estimate needing 7-10 days for this project to ensure thorough testing and a smooth handover. 6. My fixed project price for this implementation would be 25,000 INR. 7. Yes, I can offer post-launch support to address any immediate issues. 8. Monthly maintenance and further optimization could be discussed, typically starting around 5,000 INR per month depending on the scope of ongoing work. I'm confident I can deliver a high-quality, automated solution that will enhance your customer experience and drive sales. I look forward to discussing this further. Roberto
₹25,000 INR in 7 days
4.4
4.4

Hi, I have 10+ years of experience in PHP, Laravel, REST APIs, WhatsApp Business API, chatbot development, and CRM automation. I can develop your WhatsApp sales and support bot with automated customer conversations, product/service enquiries, lead capture, FAQs, order/status support, human-agent handover, approved templates, and webhook-based message handling. I’ll focus on reliable conversation flows, secure API integration, error handling, conversation logging, and seamless CRM integration where required. I’m ready to start immediately and can build a scalable, easy-to-manage WhatsApp automation solution.
₹12,500 INR in 2 days
3.9
3.9

Hi, Albert here, from Philippines. Building your chat sales and support bot with Shopify comes down to one thing: reliable daily work you can hand off without checking it yourself. I'm a business support specialist. I work with Shopify, PHP, Lead Generation and JavaScript. For your chat sales and support bot, the real challenge is one standard every time. A common issue: starting without written steps, so quality depends on memory and slips over time. My plan: first, document the current process and the standard you expect. Then, run the tasks on a fixed routine with a simple tracker. Finally, review the first week with you and adjust the routine. The price is in the bid details. After handover I stay on for fixes. I've done operations work in Shopify, and the first thing I check on a project like yours is tasks slipping between handoffs. A few questions to better understand the scope: 1. Do several people touch the same records? Then I keep a simple change log, so edits never overlap. 2. Track tasks in one shared sheet? I'd recommend it, you see status at a glance without asking. 3. Which customers matter most to the business? I prioritize the work that touches them first. I can start right away. Happy to go over the details here in chat and suggest the best approach. Looking forward to hearing from you, Albert
₹25,000 INR in 3 days
3.7
3.7

Hi, I'm Nishant Tyagi, a developer with 6 years of experience in Flutter, React Native, Kotlin, iOS and PHP/Laravel, building production mobile apps and web platforms, including AI-powered and e-commerce solutions. For this project I will deliver a WhatsApp sales and support bot using the WhatsApp Business API, with catalog browsing, order capture, FAQs and human handoff. Why me: - 6 years of hands-on delivery across mobile, backend and APIs - Clean, well-documented, scalable code - Fast communication and regular progress updates - Post-delivery support included I can start immediately and deliver in 7 days. Let's discuss the details so I can begin right away. Best regards, Nishant Tyagi
₹12,500 INR in 7 days
3.8
3.8

Hello, I built 7 products in 7 days, and every client I've worked with on Freelancer has said they'd hire me again. I'll build everything inside your BotBiz and Shopify, with the menu, lead capture and Gold/Silver/Custom tags in place before any follow-ups. Abandoned-cart, post-purchase and review messages go out after WhatsApp's 24-hour window, so I'll write those as templates and get them approved by Meta first. Every flow is tested on a test number before your customers see it. 1. Not BotBiz yet. I've coded WhatsApp Cloud API template messages and worked with the 24-hour rule. 2. Yes, Shopify order, stock, fulfilment and refund events, using webhooks. 3. A Shopify connector for Odoo that is live on the Odoo App Store, and a login website for a print business with a staff job queue and Excel reports. 4. All 8 sections working and tested, a written guide with screenshots, and a training call so you can edit the basic flows yourself. 3-4. Days and price are in my bid. 7. Yes, any fault in the flows I build is fixed free. 8. We can agree it after launch, based on how many flows you change each month. Amul
₹13,400 INR in 3 days
2.7
2.7

Being a seasoned technology expert, I have developed an in-depth understanding of API integrations, digital marketing, and customer support. Notably, I’ve worked extensively with WhatsApp Business API and Shopify, which are integral to your project. Although I haven't worked specifically with BotBiz before, my proficiency in WhatsApp automation and chatbot development is more than enough to deliver exceptional results for your jewellery business. With your rich tech stack already in place, my expertise will come in handy in optimizing your existing setup for an efficient WhatsApp sales and support system. My approach to projects is driven by a strong focus on understanding specific business requirements and offering practical solutions - a quality that will be vital while setting up flows such as lead generation and automated follow-ups for you. My commitment towards delivering reliable and scalable digital solutions aligns perfectly with the needs of your project. I bring on board not only relevant experience but also an eagerness to understand project nuances and adapt quickly to new technologies. Let's collaborate on bringing alive your vision of an efficient WhatsApp Sales & Support Bot!
₹25,000 INR in 7 days
2.3
2.3

Hi, I’m Nayeem, a Full Stack Developer, Designer, and Digital Marketing & AI Automation Expert with 10+ years of experience. I can help build a WhatsApp-focused chatbot and automation system that connects your customer communication with Shopify and streamlines lead handling and follow-ups. My experience includes rule-based, AI-powered, and hybrid chatbot development, along with REST APIs, third-party integrations, Shopify, CRM integrations, and business workflow automation. I can structure the chatbot around your required conversation flows, capture relevant customer information, support automated notifications, and create appropriate handover points when human assistance is needed. I can also design workflows around customer segmentation and follow-up communication, helping reduce repetitive manual work while keeping the customer journey organized. My broader experience in digital marketing and lead generation can also support the marketing side of the automation. Please share your existing Shopify setup, chatbot requirements, customer flows, and the automation you want to achieve. I’d be happy to review the workflow and propose a practical implementation.
₹25,000 INR in 7 days
1.7
1.7

Hi, I build WhatsApp automation with webhooks and Shopify integrations. I'd be glad to implement your jewellery bot inside your existing BotBiz and Shopify setup. No new platform needed. What I will deliver: Welcome flow: Welcome message and main menu with all 9 options you listed. Product enquiry: Product browsing, details, Shopify links, questions and human handover. Lead capture: Name, number, interest, budget, location and requirement, saved with tags. Shopify: Order confirmation, status, shipping/tracking and abandoned-cart messages, as far as BotBiz and Shopify support. Follow-ups: Enquiry, non-purchase, abandoned cart, post-purchase, review and store visit. Tags: New Lead, Hot Lead, Gold, Silver, Custom, Store Visit, Purchased, Abandoned Cart and VIP. Testing: All flows, buttons and Shopify triggers. Handover: Written guide and a recorded training so you can edit basic flows yourself. Answers: BotBiz: I will confirm my exact experience on a quick call. Shopify with WhatsApp: Yes, through webhooks and API. Examples: Available on request. Time: 7 to 10 days after access. Price: ₹20,000 . Support: 30 days of free bug fixes. Please share your BotBiz and Shopify access to begin. Best regards, Ammar
₹37,000 INR in 10 days
1.5
1.5

I developed integrations for a WooCommerce online store with a custom theme: an external service provider via API, automatic synchronization of order statuses, and a personal account with order history. I created Telegram bots on Node.js/TypeScript with REST API integrations for process automation. I am ready to implement your pipeline from product inquiry to lead segmentation using Shopify webhooks and WhatsApp Business API.
₹13,482 INR in 14 days
0.3
0.3

With my extensive five years of experience in full-stack development, I am confident that I can create a top-notch WhatsApp sales and support bot for your jewellery business, integrating seamlessly with your BotBiz account and Shopify website. While I haven't worked with BotBiz directly before, I have substantial experience in WhatsApp Business API and Shopify which I believe will enable me to understand the intricacies of BotBiz quickly. Some of my notable works include developing efficient e-commerce automation systems using APIs like Shopify. I ensure proper flows for product enquiry, abandoned cart, post-purchase follow-ups using tools similar to the ones you've described. My expertise also extends to creating useful customer segmentation tags and Shopify integration for order management ensuring order confirmation, tracking updates etc. I strongly believe in delivering practical and scalable solutions optimized for long-term success. Additionally, I provide clear documentation and thorough training so that you can modify basic flows on your own if needed. I'm also open to providing post-launch support as well as monthly maintenance if required at any point. Let's discuss further to align our visions and turn your ideas into a reliable digital product that evolves with your business.
₹37,499 INR in 7 days
1.4
1.4

Hi, there I recently built a WhatsApp sales automation for an e-commerce business, connecting WhatsApp Business with Shopify APIs for product enquiries, lead capture, order updates, abandoned-cart follow-ups and human handover. The main challenge was keeping customer, product and order states synchronized while routing different conversations to the correct automated flow. I solved this with webhook-based event handling, tagged customer segments, structured conversation states and API-level validation before sending messages. I am planning to work directly with your existing BotBiz + Shopify setup, configuring the welcome menu, product enquiries, lead fields, segmentation, order/shipping updates, abandoned-cart and post-purchase flows. I offer to implement human handover and test every button, webhook and Shopify event on staging before launch, then provide documentation and training. Please share your BotBiz workflow access and Shopify store details so I can confirm the available integration points and finalize the fixed scope. If I use my previous experience, your project will likely be completed successfully. Please share the existing BotBiz setup to get started. Thank you
₹25,000 INR in 7 days
0.5
0.5

I can deliver 'WhatsApp Sales & Support Bot Development' end to end — clean architecture, tests, and deployment. I'll start with a short plan, share progress daily, and hand over production-ready code. Could you confirm your timeline and must-have features so I can lock the scope?
₹16,550.58 INR in 7 days
0.0
0.0

Pune, India
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