Creating & Writing: HAIR SALON POLICIES AND PROCEDURES HANDBOOK
$15-30 USD / oră
Please ensure you read the project description & requirements before pushing a proposal.
Submission in Word Open Format including the proper document management & format.
The job requires research & analysis of the hair salon business in order to come up with a TOP CLASS handbook.
The Handbook will have Three Major Sections: Each section will have a definition, policy, scope BREACH OF POLICY
- Company Policy: This determines & explains the company's general information, role of conduct, and the brand vision & mission.
- Employees' Policy: This determines & explains the employee's dress code, vacation, sickness, timekeeping, customer data policy, social media policy, drug & Alcohol, Hazardous Substances, Etiquette of staff, and cash handling & tips policy.
- Customer Policy: This determines & explains the customers' privacy, data protection, booking, cancelation, refund, no-show, Etiquette & Covid policies.
In the PROCEDURES, You need to research & create a handbook/Guide for;
- Customer Service
- Sales Performance
- Consumer Law
- Product recommendation
- Emergency & Critical Incident Procedure
- Workplace health & Saftey Act
- Hygiene & Skin Penetration Guidelines
- Hazard Management Procedures
- Point of Sale & Transaction Procedure
- APPRENTICE COUNSELLING AND DISCIPLINARY PROCEDURES
- STOCK CONTROL PROCEDURES
- STORE OPERATION PROCEDURES
- ANSWERING PHONE, SCHEDULING APPOINTMENTS AND RECORD KEEPING
ID Proiect: #36246962
