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Our technology company needs an official point of contact located in Latin America who will be named in the compliance and privacy policies displayed on our public site. This role requires a fluent Portuguese speaker capable of managing a dedicated inbox or similar channel, screening every message that arrives in Portuguese, and translating the gist into clear English for the right member of our internal team. Escalating any communication from the ANPD or other supervisory authorities is the top priority; those notices must reach us immediately, unchanged and with full context. Routine messages from individuals can be reviewed, lightly categorized, and forwarded to the proper stakeholder, but authority inquiries always jump the queue. To keep a clear audit trail, a simple tracker—spreadsheet, ticket system, or equivalent—should log the date, nature, action taken, and final hand-off for each item. A brief monthly summary of volumes and escalations will satisfy our reporting needs. Success is measured by: • Same-day escalation of authority communications • Accurate English summaries for team routing within 24 hours • A living tracker that can be exported on demand All tools are flexible as long as they support timely notifications and straightforward reporting.
Project ID: 40737888
8 proposals
Remote project
Active 5 days ago
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8 freelancers are bidding on average $134 USD for this job

I can do it
$140 USD in 7 days
4.7
4.7

Hello! I’m a native Brazilian Portuguese speaker with over 4 years of experience as a Senior QA Analyst. I’m highly detail-oriented and experienced with documentation and structured processes. Portuguese is my native language. I’m not fluent in English, so I use AI-assisted translation tools to support English communication, always reviewing the content carefully before sending it. I can manage Portuguese communications, prioritize ANPD or regulatory messages, and maintain accurate records and reports. My rate is US$20/hour, and I’m available to start immediately.
$160 USD in 1 day
2.8
2.8

Hello, I’m a native Brazilian Portuguese speaker with strong English communication skills, and I’m interested in supporting your company as a Portuguese-language point of contact for Latin America. I can monitor the designated inbox or communication channel, review incoming Portuguese messages, identify their purpose and urgency, and provide clear English summaries to the appropriate member of your team. I understand that communications from the ANPD or other supervisory authorities require immediate attention. I would prioritize those messages and forward them promptly, preserving the original message and full context rather than relying only on a summary. For routine requests, I can categorize them appropriately, summarize the key information in English, and route them to the relevant stakeholder. I can also maintain a straightforward tracker recording the date, type of communication, action taken, and final hand-off, as well as prepare a brief monthly summary of activity and escalations. I’m organized, detail-oriented, and comfortable handling Portuguese and English communications where accuracy and timely escalation are important. I’d be happy to discuss the expected message volume, working hours, and preferred tracking system. Thank you.
$100 USD in 7 days
1.0
1.0

Hi there, I can serve as your dedicated compliance and privacy point of contact for Latin America, ensuring seamless triage, precise Portuguese-to-English communication, and strict adherence to regulatory priorities. **How I will manage this role:** • **Immediate ANPD & Authority Escalation:** Urgent priority routing ensuring any notification from regulatory bodies (such as the ANPD) is flagged, contextualized, and escalated the exact same day. • **Fluent Screening & Accurate Routing:** Daily inbox monitoring to review all incoming Portuguese inquiries, summarize the core intent in clear English, and forward routine requests to the appropriate internal department within 24 hours. • **Audit Trail & Tracking:** Continuous maintenance of an exportable log (Google Sheets, Notion, or your preferred ticketing tool) tracking dates, inquiry types, actions taken, and hand-offs. • **Monthly Reporting:** A concise end-of-month summary covering communication volumes, categorization trends, and regulatory escalations. I provide **unlimited revisions** to communication workflows and a **100% satisfaction guarantee** for total compliance peace of mind. Let's connect in chat to discuss your preferred communication channels and kick off the onboarding process!
$100 USD in 7 days
0.0
0.0

Hello! I am Brazilian and therefore a native Portuguese speaker. I have experience with information organization, Excel, and Google Sheets, and I can maintain a clear and up-to-date tracker to record each communication, action taken, and hand-off. I can monitor the inbox, review and categorize Portuguese messages, provide clear English summaries, and route them to the appropriate team member. I also understand the importance of immediately escalating any communication from the ANPD or other supervisory authorities while preserving the full context of the original message. I am detail-oriented, organized, and reliable with deadlines. I can keep the tracker updated and prepare the required monthly summaries of volumes and escalations.
$140 USD in 7 days
0.0
0.0

EVEN IF YOU DON’T HIRE ME, YOU'LL WALK AWAY WITH A FREE CONSULTATION. I understand the urgency of having clear communication for authority inquiries and timely escalation. Your need for a fluent Portuguese speaker to streamline compliance interactions is critical. I will establish a seamless process for screening and translating messages, ensuring immediate escalation of regulatory communications. My approach will guarantee accurate summaries and a straightforward tracking system for transparency. Benefits include: - Same-day escalation of authority inquiries. - Clear, concise English summaries within 24 hours. - An easily exportable tracker for audits. Here’s how I’d approach it: - Set up a dedicated inbox for efficient message handling. - Develop a lightweight tracker to log all communications. - Provide a monthly overview to highlight escalations and trends. While I might be newer to Freelancer, I have 5+ years of experience managing communication processes outside the platform, backed by multiple 5-star reviews. I’d love to offer you a no-obligation consultation to discuss your project further. Kind regards, Carly Z.
$150 USD in 3 days
0.0
0.0

Ashburn, United States
Member since Sep 28, 2026
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