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Zoho One - Operator / Project Manager

We are a startup marketplace for services (similar business model to [login to view URL] / [login to view URL] / [login to view URL]), and have recently chosen Zoho One as our business management tool for all departments and teams. We are looking for a Zoho One operator expert to work with us over the long term to set up, and connect all apps to our business, to understand our company workflow and adjust accordingly.

We will be using almost all Zoho One applications, and thus will need you to develop, implement, integrate, update, maintain, and optimize our systems consistently. Perform basic and advanced level automations and workflows and customization in support of our objectives of improving company operations. Efficiently organizing operations, providing meaningful data to make informed decisions, to identify and pursue all opportunities.

More Info: [login to view URL]

Responsibilities (Tasks and Projects):

Managing ZOHO platform ensuring it works seamlessly across the company and captures all required information at key points in the customer life cycle.

Planning and delivering CRM strategies for all teams encouraging customer retention and customer loyalty.

Set up all apps that our teams require for all team projects, example: Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.

Working closely with all departments to ensure the CRM works effectively for all aspects of the company

Overseeing the migration of all direct communications to lower cost mediums such as SMS and email

Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products / offers. - Field customization - Lead management - Client/deal workflows - Financial workflows - Automations - Analytics - Campaigns - Reports.

Requirements:

Extensive experience and current knowledge of Zoho One and Zoho applications products and services.

An understanding of the concepts and trends in direct and digital marketing, customer acquisition, re-engagement and retention strategies.

Articulate communicator, experience with compliance, working with large-scale CRM databases, ideally ZOHO CRM, delivering these solutions in accordance with organisational strategies.

Approach to problem-solving will be logical and detailed, you will be able to articulate business requirements in both technical and non-technical language.

Conversational level of speaking and writing English.

Ability to document how a function works in detail. We will also be very detailed in our tasks and projects

Work with a budget between $5-$10 an hour for the first 3 months, then increase to $10-$15 per hour + bonuses effective month 4.

Can provide a minimum of 12 hours per month, for the next 12 months.

User for Excel/Google Sheets, g-suite, when necessary, for pulling/scrubbing/uploading data

Detail-oriented, organized, enjoy solving system problems, and making automation and efficiencies work.

Thank you for your interest, we are looking forward to a long and successful relationship.

Aptitudini: CRM, Zoho

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Despre angajator:
( 0 recenzii ) Denver, United States

ID Proiect: #25680613

10 freelanceri licitează în medie 12$/oră pentru acest proiect

fbs2009

Hey, I am Fateh Singh, having 5-year experience in ZOHO CRM with extensive knowledge of Business Process and Customization/Development. Core Competencies : • ZOHO Consultancy • API Integration • Configurations & Cus Mai multe

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funnyhoney

PMP certified IT manager for projects, programs, operations and client management, MBA in marketing with over 15 years of project management, operations, talent sourcing experience with Agile, Scrum, Confluence and Jir Mai multe

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Faheem082

Hello, I should work 6-8 hours daily. I am an expert in Hubspot / Zoho and data extraction. I have used many CRMs and have efficiently completed many data collection and data entry tasks. I have then also run campaign Mai multe

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manpreetkaur991

Hello, Warm Greetings!! please ping me for more detail. I worked on a crm before. so I can assist you will h this.     I read your job description completely and I found my skills relevant to your project. I am a pro Mai multe

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layasoftware

LaYa Solutions - We can offer the need resources for your project. Kindly get in touch so we can provide you with a "FREE" consulting and estimate for this project. Let us know your availability so we can discuss in de Mai multe

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transformedsales

I am a senior leader with over 10 years of experience in Sales and Marketing serving businesses and individual clients. My company has worked with many CRM platforms including Microsoft Dynamics, Hubspot and Zoho. We Mai multe

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insightcrew

I am a Zoho CRM Developer and Consultant having vast and good hands-on experience in working across multiple projects and organizations. I have worked on projects based on Zoho CRM and Zoho Creator. Creating custom fun Mai multe

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rajkumarjha1994

Dear Recruiter, I hope you are doing well & Safe. My name is Raj and I am an Indian based Zoho Consultant. I love Zoho and I have 4.5 years of extensive experience in all Zoho Products. Integration : Zoho CRM, Zoho Mai multe

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paarthjolly07

My Zoho services are: • Zoho One implementation and administration • Zoho Mail migration from Gsuite and cPanel • Zoho CRM customization, automation and integration • Zoho Campaigns automation • Zoho Creator apps devel Mai multe

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ksaleem10

Hi, We have done lots of Zoho CRM,Zoho Creator, Zoho Books,Zoho Subscription,Zoho Inventory and Zoho Desk [login to view URL] have expertise in workflow using Zoho API And Zoho creator with Script. I understand you need Zoho O Mai multe

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