Administrative Assistant

Client: Senior Admin Assistant

Duration: ASAP to 04/19/2021

Shift: 8am – 4:30pm (Training will be in-office 2-3 weeks and then Remote)

Work address: Tucker, GA 30084

Job description:

• Researches, obtains and enters missing information/demographics for completion of accessions.

• Monitors high volume of calls to resolve customer service inquires.

• Makes outbound calls to patients, carriers and/or any internal/external source as needed to resolve issues.

• Answers inbound calls from patients, carriers, and/or any internal/external source as needed to resolve issues.

• Responds to the patient through written correspondences if unable to resolve via phone.

• Site verify the information entered for accuracy.

• Maintain Compliance and HIPAA regulations at all times.

• Meet department quality and production standard.

• Work on special projects as needed.

Aptitudini: Servicii clienți, Administrator sistem, Introducere date

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ID Proiect: #28947176