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Dynamic Retail Support Specialist

$15-25 USD / hour

Închis
Data postării: 2 luni în urmă

$15-25 USD / hour

I am in need of a versatile and dynamic customer service representative who specializes in both phone and email support. Our retail business thrives on a diverse product range and requires a dedicated individual to help maintain our high customer satisfaction rate. Fluent English communication is imperative to cater to our primary customer base. Key Responsibilities: - Handle customer inquiries and complaints through phone and email with professionalism and patience. - Provide accurate, valid, and complete information by using the right methods/tools. - Follow communication procedures, guidelines, and policies to maintain consistency in service. Ideal Skills and Experience: - Proven customer support experience, especially in retail. - Strong phone handling skills and active listening abilities. - Excellent written and verbal communication skills in English. - Familiarity with CRM systems and practices. - Ability to multitask, prioritize, and manage time effectively. I am looking for someone who not only meets these requirements but is also eager to grow with our team and provide exceptional service to our customers. If you have a passion for helping others and a knack for solving problems, I would love to hear from you.
ID-ul proiectului: 37768415

Despre proiect

38 propuneri
Proiect la distanță
Activ: 26 zile în urmă

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38 freelanceri plasează o ofertă medie de $20 USD/oră pentru proiect
Avatarul utilizatorului
With an extensive background as a virtual and personal assistant, and more specifically in various aspects of customer service and support, I am confident I am the perfect candidate for your Dynamic Retail Support Specialist position. My experience spans across diverse industries, including retail, which has honed my problem-solving abilities and phone handling skills to a sharp edge. I understand the importance of delivering consistent, patient and accurate solutions, regardless of channels - whether it's on the phones or through emails. Fluent in both written and verbal English, paired with my familiarity with Customer Relationship Management (CRM) systems, I can ensure that your company's communication procedures, guidelines, and policies are adhered to strictly whilst maintaining high-levels of customer satisfaction. Time management is crucial in retail, particularly during moments of high demand; however -- thanks to my multitasking and effective prioritization -- you can be certain that I will deliver on-point responses to your customers' inquiries and complaints, promptly. In summary: I'm not just someone who meets your requirements; I am someone who's genuinely passionate about helping others and solving their problems. I am excited for an opportunity to grow with your team while providing exceptional and consistent support to your customers. Let's make this happen!
$15 USD în 40 zile
4,9 (65 recenzii)
7,2
7,2
Avatarul utilizatorului
Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the project. Thanks. .. .
$50 USD în 556 zile
5,0 (36 recenzii)
6,3
6,3
Avatarul utilizatorului
Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep
$20 USD în 40 zile
5,0 (12 recenzii)
5,7
5,7
Avatarul utilizatorului
Hi, Good Morning. I hope this message finds you well. I will help you to grow your business. As a full time data entry freelancer, I will help you in data entry, CRMs and many other personal task as well. Feel free to contact me. I will show you my work experience with you or free demo work
$15 USD în 40 zile
5,0 (16 recenzii)
4,7
4,7
Avatarul utilizatorului
Hey VanEckFedrik, I have carefully read your project requirements and I am confident that I am the right fit for the job. As a customer service specialist with experience in both phone and email support, I understand the importance of maintaining a high level of customer satisfaction in a retail business. To ensure excellent customer service, I will handle inquiries and complaints with professionalism and patience. I will provide accurate and complete information using the appropriate tools and follow communication procedures to maintain consistency in service. With my strong phone handling skills and active listening abilities, I will ensure that customers feel heard and valued. Having worked in customer support for retail businesses before, I am familiar with CRM systems and practices. I am also highly skilled in written and verbal communication in English, which is crucial for effective customer interactions. I am eager to join your team and contribute to your success. Let's discuss the project further and initiate the chat. Best regards,
$20 USD în 7 zile
5,0 (4 recenzii)
2,5
2,5
Avatarul utilizatorului
I worked as a lead specialist in Santuity Solar USA, I worked as virtual assistant in DTDC AUstralia. I worked as customer support specialist at foodpanda i worked as virtual assistant in Starium Marketing Center I can do this job efficiently. Lets have a quick chat for further discussion. THank and Regards.
$20 USD în 40 zile
4,9 (3 recenzii)
2,2
2,2
Avatarul utilizatorului
EXPERT IN ((Technical Writing, Customer Service, Virtual Assistant, Research Writing and Customer Support)) DEAR EMPLOYER, I’ve completed the exact same projects before successfullyI am in need of a versatile and dynamic customer service representative who specializes in both phone and email support. Awarding me will be the fastest way to complete your task with the best rates possible. I CAN ASSURE YOU 100% THAT WE ARE FULLY CAPABLE OF EXECUTING ANY LEVEL OF TASK/PROJECT BASED ON THE SKILL REQUIRED. I am fully confident about our skills and my understanding of the project description and we are ready to go through any test or sample task you assign to acquire your trust. Let me know when are you available for an initial 15-30-minute discussion (FREE OF CHARGE) so we can discuss the requirement in detail and I can walk you through the mentioned systems to acquire your trust in my skill. REST ASSURED YOUR WORK IS IN VERY SAFE AND PROFESSIONAL HANDS. THANK YOU
$50 USD în 37 zile
0,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
With six years of experience in the online consultation industry, health & beauty and fashion & apparel, I bring a well-rounded and unique skill set to the table. Not only do I excel in customer service and support, but I also understand the intricate dynamics of running a successful retail business like yours. This means that I bring with me a valuable understanding and perspective on retail operations that many may not. One of my strongest suits as a freelancer is my versatility. I have been able to adapt to the fast-paced and ever-changing dynamics of the online retail world over the years. My familiarity with CRM systems will help me ensure that all customer interactions are not just handled professionally, but also fully recorded for insights and analysis. In conclusion, choosing me means choosing someone who understands your needs better than most. A customer satisfaction rate is not just built by providing accurate information, it also requires genuinely caring about solving problems and delivering exceptional service. This is something I am passionate about and I would love to bring this passion, my skills, and my experience to your organization. Let's chat!
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
As a seasoned administrative officer with over 3 years of customer service experience, I possess the necessary skills to skillfully handle and resolve customer inquiries and complaints through both phone and email support. I have developed exceptional communication skills through active listening, ensuring I understand customers' needs accurately while providing prompt and comprehensive responses. My understanding of CRM systems and practices is an added advantage when it comes to managing customer information for effective resolution. Moreover, my ability to manage time efficiently and prioritize tasks makes me well-equipped to juggle multiple responsibilities, a key requirement for any retail support specialist. Throughout my career, I've consistently maintained high levels of customer satisfaction by following established communication procedures and guidelines – another trait that aligns perfectly with your project description. Bringing these valuable traits to your team, I plan to not only meet but exceed your expectations when it comes to maintaining the high customer satisfaction rate crucial for your business. Finally, this project resonates strongly with me as it combines my passion for helping others with troubleshooting skills honed through problem-solving experiences. My background in retail perfectly complements the role you seek to fill and my commitment to growth aligns smoothly with your hopes for a candidate who can embark on this journey with you.
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello I have gone through your project, and I understand that you are in need of a versatile and dynamic customer service representative who specializes in both phone and email support.. I am an experienced virtual assistant with detailed knowledge of Asana, Email Management, Trello and Calendly, Google Drive, and Google Workspace. I have over five years of experience as a Virtual Assistant, which has allowed me to develop a strong work ethic, attention to detail, good organizational skills, and the ability to manage projects from start to finish. My approach to any project is to understand the client's needs and deliver work that exceeds their expectations. I pride myself on my communication skills and my ability to work collaboratively with clients to ensure that the final product meets their requirements. I have an excellent understanding of English, and I am able to communicate excellently in writing. I am excited about the possibility of working with you and contributing to your project's success. I look forward to discussing the project in more detail and answering any questions you may have. Thank you for your consideration. Best regards, Olubola
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi There, I am pleased to apply for the Retail Support Specialist position at your company. With over 5 years of experience as a virtual assistant in administrative and customer service role, I am confident in my ability to excel in this role and provide exceptional customer service. One of the key challenges in retail support is maintaining high customer satisfaction, especially with a diverse product range. My experience has equipped me with the skills to handle customer inquiries and complaints with professionalism and patience, ensuring their needs are met effectively. My skills in technical and research writing, along with my customer service expertise, align well with the responsibilities of this position. I am also familiar with CRM systems and other softwares, which will enable me to integrate seamlessly into your team and contribute to maintaining consistency in service. I am committed to not only meeting but exceeding your organization's goals. My fast learning ability, attention to detail, and excellent organization and communication skills make me a strong candidate for this position. I am confident that my dedication and expertise will make a significant contribution to your team. I look forward to discussing how my skills and experience align with your company's needs in more detail. Thank you for considering my application. I am excited about the possibility of joining your team and contributing to your success. Best regards, Marycynthia
$15 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello. After comprehensively reading your Job description I believe I would be the perfect candidate for this position. I am dedicated to providing exceptional service to you and your customers while also helping your business operate more efficiently. I have extensive experience in handling a wide range of tasks, including: • Answering customer inquiries • Resolving customer complaints • Processing orders and returns • Providing technical support • Updating customer records And much more! I am confident that my services will help your business operate more efficiently while also providing exceptional support to your customers. If you have any questions or would like to learn more about me please don't hesitate to reach out. Best Regards
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, there. Having read your job description I am eager to contribute to your team's success and committed to providing exceptional service to your diverse customer base. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your needs. Best Regards, Chimemela.
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Tenho a proposta de ser o mais paciente possível e também seguir todos os termos sugeridos se vocês quiserem me dar está oportunidade fico grato, obrigado
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I believe my 7 years of experience within the customer service and administrative field make me an excellent fit for this role and your dynamic team. I'm goal-oriented, self-motivated, and task driven. I'm always ready to go above and beyond the call of duty to ensure client satisfaction, and this is evident in my performance exceeding expectations at previous entities. I can quickly adapt in fast paced environments, and adapt to changing priorities and situations, this also helps me with problem solving and conflict resolutions - to be able to analyze situations, identify issues, and offer solutions or alternatives to resolve customer problems effectively. I'm also dedicated to continuous improvement, so I can always be an asset to the company to further growth and long-lasting relationships.
$25 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, This is Carlo Nota, 23 years old from the Philippines. As an experience Customer Service rep, I believe that I've already mastered the art of customer service. Gaining customers trust, empathizing and a genuine call experience are all the things that I've offered to all customer that I've handled in my four years of experience. If you are looking for a person is knowledgeable enough when it comes to handling task and providing a one of a kind customer support, then I believe that what you are looking for is me. I am 100% committed on everything that I do, I believe I am capable to finish every task as fast as possible. Honestly this is my first time in freelancing world but with all of my Customer service experience I can guarantee you a world class service, I believe that I have more to learn, so I am willing to learn with you and this company. I am looking forward for you to become the first client that I will satisfy. Looking forward to work with you
$15 USD în 40 zile
5,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
Hi, I am writing to express my interest in the Customer Service Representative position with your company, as advertised. With a solid foundation in organizational skills, effective communication, and keen eye for detail, I am eager to contribute my enthusiasm and commitment to your team. In my previous roles of being customer service representative of Amazon and Target, I have honed my organizational abilities through efficient time management and time allocation. My proficiency in various virtual collaboration tools, coupled with strong communication skills, ensures seamless interactions in the remote work environment. I am tech-savvy and quick to adapt to new software and platforms. My commitment to maintaining a high level of accuracy and precision in tasks, such as data entry and document organization, reflects my dedication to delivering quality results. I am excited about the prospect of contributing to your company’s success by providing reliable virtual support. I am confident that my eagerness to learn, coupled with my foundational skills, make me a valuable addition to your team. Thank you for considering my application. I look forward to the opportunity to discuss how my skills align with the needs of your company. Sincerely, Christine Jayne De Leon +639922363447
$15 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With over a decade of experience in customer service and sales, I know I can bring immense value to your team as a Dynamic Retail Support Specialist. I'm well-versed in handling customer inquiries and complaints, ensuring their satisfaction by providing efficient and accurate solutions. Having worked in customer-facing roles across various industries, including retail, I understand the unique challenges of this sector and the importance of maintaining consistent, high-quality service. Understanding the significance of clear and effective communication, I'm fluent in English, both written and verbal, a skill that will enable me to effectively cater to your primary customer base. Moreover, my proficiency with CRM systems will ensure that I seamlessly integrate into your existing workflows while quickly learning any new tools or processes. What sets me apart is not only my extensive experience but also my unwavering passion for helping others and solving problems. I see this position as an opportunity to not only use my existing skills to excel but also to grow alongside your team while continuously improving our service levels. If you're looking for a dedicated professional who consistently puts customers first, then look no further!
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Feb 15 2024 RE:Customer Service Representative Dear HR, As an experienced customer support specialist, the advertisement for customer service Representative with your firm sparked my interest. When reviewing the position requirements, I was excited to find that my qualifications and personal strengths align with your needs and mission. I bring a comprehensive set of skills that I believe will be valuable to your firm. In my previous role, I honed my abilities in complaint resolution and inbound call handling, providing a firm foundation for the customer service Representative position. My collaboration, people-centric nature, and compassion have afforded me excellent critical thinking skills. I am excited to contribute my talents and proficiency in customer service toward your team efforts. As an engaging communicator with a proven track record in quality assurance, my focus on building strong professional relationships has been a beneficial asset throughout my career. Please review my profile for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the customer service Representative role. Thank you for your time and consideration of my candidacy. Sincerely, Uche Akabuiro
$15 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I believe that my extensive background in customer service, travel management and as a virtual assistant make me a perfect fit for your project. My 6 years with Time Warner Cable provided me with excellent organizational skills, along with the ability to calmly handle high-pressure situations. As a travel agent, I have had the responsibility of handling every single detail of trips including flights, accommodations, and itineraries efficiently. Additionally, having worked as a Virtual Assistant for over 3 years, managing multiple stores single-handedly, I learned the value of proactivity and task management - all skills that would suit your project needs. Communication is key in an efficient working environment. I am not only comfortable with various instant messaging apps but also know how to make them work seamlessly to keep things running smoothly. My adaptability to new tools and constant eagerness for learning will ensure that I can quickly pick up on any platforms you may use for email and schedule management or travel arrangements. Choose me as your virtual assistant and you will experience first-hand my unmatched dedication to quality work, meticulously handling confidential information and an unwavering commitment to productivity. Let's take your productivity to a new height together!
$15 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
New York, United States
0,0
0
Membru din feb. 6, 2024

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