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I’m expanding my pipeline and need reliable help managing incoming and outgoing interactions with potential buyers and sellers. During standard business hours you’ll step in as the first point of contact to: • Respond to live website and social-media chats quickly, keeping the conversation warm and informative • Call new leads, confirm their property needs, and collect key qualifying details • Book showings or consultation calls directly on my calendar, coordinating with all parties • Log every conversation, note, and appointment inside my CRM software so I can track follow-ups without digging for information You’ll already be comfortable navigating a modern real-estate CRM (please mention which platforms you know) and speaking professionally on the phone. Clear, friendly written English is just as important, since many leads begin as chat inquiries before you switch them to a call. What success looks like: chats are answered within two minutes, calls are returned the same day, appointments appear on the calendar with complete lead notes, and the CRM stays up to date. If you enjoy proactive communication and can stay organized while juggling multiple conversations, let’s talk.
Project ID: 40745185
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Active 2 days ago
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70 freelancers are bidding on average $11 USD/hour for this job

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in PHP, CRM As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
$12 USD in 40 days
9.4
9.4

Hello there, You’re not just looking for someone to answer messages, you need every promising real-estate conversation converted into a properly qualified, trackable next step before it goes cold. I can manage live website and social-media chats, return calls professionally, qualify buyer and seller needs, coordinate showings or consultations, and keep complete notes in your CRM. I’m comfortable working with platforms such as Follow Up Boss, HubSpot, and Salesforce, including calendar coordination and follow-up tracking. I can also support PHP-based CRM workflows, apply Artificial Intelligence thoughtfully to improve lead routing or response consistency, and create clear Blog Writing when helpful for nurturing prospects. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. We can align on business-hour coverage, response standards, scripts, and escalation rules, then establish a dependable daily workflow. Which CRM and chat channels are currently in use, and what lead fields must be completed before booking an appointment? Sincerely, Asad
$10 USD in 81 days
8.2
8.2

Hi! Keeping your pipeline warm, organized, and moving is exactly the kind of role I can step into smoothly and reliably. I'll handle incoming chats and social media inquiries within two minutes, make same-day outbound calls to qualify new leads, book showings and consultations directly on your calendar with all parties confirmed, and keep every conversation, note, and appointment logged cleanly in your CRM so your follow-up process stays effortless. Quick question: which CRM are you currently using, and do you have scripts or qualifying criteria already in place, or would you like me to help develop those as part of onboarding? I'm experienced with real estate CRM platforms including HubSpot, Follow Up Boss, and Zoho, comfortable handling professional phone and chat communication simultaneously, and organized enough to manage multiple active conversations without anything slipping through. Ready to keep your pipeline full and your calendar booked! Hafiz S.
$15 USD in 40 days
8.3
8.3

Hi, You need someone who can respond quickly, qualify leads professionally, schedule appointments accurately, and keep your CRM completely up to date. I can provide reliable first-line support across website chats, social messages and phone calls. I’m an experienced customer support and lead-management professional with strong written and verbal English communication skills. I can handle: Responding to website and social-media inquiries Calling and qualifying new buyer and seller leads Collecting property requirements and lead details Scheduling showings and consultation calls Managing calendar availability Recording calls, chats, notes and appointments in your CRM Following up on outstanding leads Maintaining accurate lead records and statuses Meeting your two-minute chat response and same-day callback targets I’m comfortable working with modern CRM platforms and can quickly adapt to systems such as Follow Up Boss, kvCORE/BoldTrail, HubSpot or similar tools. These platforms are commonly used for real-estate lead management and follow-up workflows. My focus will be on fast response times, friendly communication and accurate CRM documentation so no opportunity gets missed. I’m ready to learn your scripts, qualification process and CRM workflow and become a dependable first point of contact for your leads. Thanking you, All the very best, Cheers!!
$12 USD in 40 days
7.9
7.9

With expertise in website creation, virtual assistance, and comprehensive knowledge of CRM platforms like Zoho, my skills poise me as an ideal candidate for your real estate chat and call support needs. As someone who's developed multi-channel businesses, I can manage and communicate efficiently across various platforms to ensure no lead is left unattended. Having worked with Ashok, I understand the importance of prompt customer communication, especially in time-sensitive industries such as real estate. Response times are not just seconds or minutes to me; they are valuable opportunities to convert a potential buyer or seller and strengthen your pipeline. Through thorough logging, I will ensure all relevant information is easily accessible within the CRM to streamline any future follow-ups. Furthermore, my proficiency in PHP would prove invaluable in customizing your CRM experience to fit your specific needs. From logging chats to coordinating calendars, every task will be meticulously executed, giving you complete visibility of scheduled appointments with detailed lead notes - no time wasted digging for information. Choose me, and you're choosing someone dedicated to proactive communication, efficient organization, and who's driven by results. Let's work together in expanding your real estate empire!
$12 USD in 40 days
6.6
6.6

Hi there, I'd love to help manage your incoming and outgoing interactions with potential buyers and sellers. I understand the importance of responding to live chats promptly, as well as confirming property needs through phone calls. I have experience using various CRMs and can efficiently log all conversations and appointments, which ensures easy follow-ups without hassle. Since you mentioned keeping chats answered within two minutes and having calls returned the same day, I have strategies in place to meet these expectations while staying organized. Happy to discuss the details and suggest the best technical approach. Regards, Ali
$11.50 USD in 1 day
6.5
6.5

Hi, I am Adeel. I work with GoHighLevel and Zoho as part of our CRM and automation stack, so logging leads, notes and appointments without gaps is familiar ground. For this I would set up quick-response templates for common chat questions, then confirm qualifying details on the call and push everything straight into your CRM so nothing sits unlogged. I can start with a short trial batch, the first ten leads handled free, so you can see response time and note quality before committing to the hours. Which CRM are you currently running, GoHighLevel or something else?
$10 USD in 2 days
5.9
5.9

I fully understand the responsibilities involved in expanding the real estate pipeline, ensuring rapid follow-up on inbound and outbound leads, qualifying prospects, and managing CRM scheduling. Approach: Live chat and social media inquiries will be addressed immediately—aiming for a response time of under two minutes—and converted into phone calls. By gathering precise details regarding budgets, timelines, and property preferences from buyers and sellers, I will book showing and consultation slots directly onto your calendar. To ensure no opportunity is missed, I will maintain flawless, real-time updates of call notes, tags, and lead statuses within CRMs such as Follow Up Boss, GoHighLevel, or HubSpot. 1. Which CRM and scheduling tools (e.g., Calendly) does your team currently use? 2. Do you already have a primary script or set of questioning guidelines for calling and qualifying new leads? 3. What is the expected average daily volume of inbound chats and new leads? I will successfully manage this pipeline through timely follow-ups, organized record-keeping, and a high standard of professional communication.
$8 USD in 40 days
5.8
5.8

⚠️ If you're not happy, you don’t pay. ⚠️ Hi Client, Thank you for checking my proposal and sharing the detailed project brief. I can manage your incoming and outgoing interactions using HubSpot and Salesforce with a friendly, professional approach. I will deliver: • Prompt responses to live chats within two minutes • Efficient follow-up calls to confirm property needs and gather key details • Seamless scheduling of showings or consultation calls on your calendar • Comprehensive logging of conversations and appointments in your CRM • Consistent communication to ensure leads feel valued and informed You will also receive: • Monthly performance reports to track engagement and conversion metrics I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag Pipal
$8 USD in 14 days
4.3
4.3

Your need for a dedicated first point of contact, capable of handling live chats and outgoing lead qualification with the same efficiency I’ve applied to streamlining customer onboarding for SaaS platforms, immediately caught my eye. I understand the critical role rapid, informative responses play in converting initial interest into qualified appointments, just as I’ve seen firsthand how a structured approach to lead engagement drives conversion rates. My technical approach involves leveraging a combination of real-time chat management tools (e.g., Intercom, Zendesk) for website and social media interactions, ensuring prompt and personalized responses. For lead qualification, I'll utilize a structured script and CRM integration (mentioning your specific CRM if known, otherwise general "your CRM") to efficiently gather property needs and qualifying details. Automated calendar syncing will be implemented to book showings and consultations seamlessly. All interactions will be meticulously logged within your CRM, providing a clear audit trail and enabling efficient follow-up tracking. To ensure alignment, could you specify the primary CRM software you currently use? Also, what are the key performance indicators (KPIs) you'll be tracking for this role? I'm eager to discuss how my skills can directly contribute to your pipeline expansion and invite you to schedule a brief call at your convenience.
$15 USD in 7 days
4.0
4.0

Hello, As a seasoned AI & Automation Specialist, my skills run parallel with the demands of your project. I have over a decade of experience incorporating AI-driven systems to boost digital marketing and automate lead generation, effectively optimizing workflow in real estate. I'm well-versed in leveraging CRM platforms, including GoHighLevel, to foster seamless communication between clients and real estate professionals like you. My service repertoire embraces your core requirements for this role. Over time, I've developed and deployed AI-powered lead generation systems alongside intelligent chatbots and sales assistants that assure proactive and swift communication with potential buyers and sellers - a skill much needed in this project. Moreover, my ability to automate processes while minimizing costs will help scale efficiencies as you expand your pipeline. Finally, my affinity for meticulous documentation ensures important information about leads and appointments never gets lost within the vastness of the CRM system. Your success metric for this project closely aligns with my work ethic, striding together towards timely responses on chats within 2 minutes, same-day superb call returns and well-documented appointments in your calendar shades me as an ideal candidate for your project. Let's discuss how I can apply my extensive experience to contribute to your expansion dynamic! Thanks!
$10 USD in 19 days
3.7
3.7

EVEN IF YOU DON'T HIRE ME, YOU'LL WALK AWAY WITH A FREE CONSULTATION I understand how crucial quick and effective communication is in real estate, especially when response times can make or break a potential deal. I’ll ensure every website and social media inquiry is met within two minutes. Using platforms like Zoho and HubSpot, I’ll keep your CRM updated with all lead interactions, confirming property needs and facilitating smooth appointments. By implementing organized tracking, you’ll save valuable time and enhance lead engagement. Here’s how I’d approach it: - Quickly respond to leads, transitioning from chat to call seamlessly. - Collect necessary details to help qualify leads effectively. - Schedule consultations while updating your CRM in real time. While I might be newer to Freelancer, I bring 5+ years of experience off-platform, complemented by multiple 5-star reviews. I'd love to offer you a no-obligation consultation to discuss how I can empower your pipeline. Kind regards, Carly Z.
$8 USD in 3 days
3.4
3.4

With 10+ years of experience in web development, digital marketing, and automation, I can support your lead management and digital workflow requirements with a combination of technical and marketing expertise. My background includes SaaS and business software such as CRM systems, targeted lead generation campaigns, social media advertising, website copywriting, and workflow automation. I can help structure digital processes around your lead-management requirements and ensure the supporting systems work efficiently together. I also work with PHP, Laravel, React, Node.js, REST APIs, and third-party integrations, which can be valuable when your CRM or other business tools need to connect with your website or automated workflows. My approach is to first understand how your leads are received, managed, followed up, and recorded, then apply the most relevant combination of development, marketing, and automation to support that process.
$19 USD in 40 days
3.4
3.4

The technical risk here is the real-time, multi-channel nature of interactions and the need for immediate, accurate data logging in a CRM, so I handle this by using GoHighLevel for both chat response and call management, integrating directly with your calendar for booking. I will build this out by setting up GoHighLevel to pull in live chats from your website and social media, with pre-written response templates you approve for common inquiries, keeping the conversation warm and informative. New leads from these channels will be automatically added to GoHighLevel, triggering an outgoing call for me to confirm property needs and collect qualifying details, also using GoHighLevel for call tracking and note-taking. When a lead is ready for the next step, I will book showings or consultation calls directly onto your calendar through GoHighLevel’s native integration. I assume your CRM is GoHighLevel, as you mentioned needing help managing interactions within a CRM software and GoHighLevel is the platform I use for this exact purpose, also covering the chat and call aspects directly. What is your preferred method for categorizing lead qualification details within the CRM so I can ensure consistency from the first contact? I am a Preferred Freelancer with a 5.0 rating over 10 reviews, delivered on time and on budget each time. Once I have confirmation on the lead categorization, I will send over the proposed GoHighLevel setup for your review.
$15 USD in 7 days
3.5
3.5

Hi - I am Manh. "REAL ESTATE CHAT, CALL AND CRM SUPPORT" - you need someone who can respond quickly to new leads, qualify buyers and sellers, book appointments, and keep every interaction properly recorded in the CRM. I can handle website and social chat with clear, friendly communication, follow up with new leads by phone, collect the required property and contact details, and coordinate showings or consultation calls. I can also keep lead status, conversation notes, appointment details, and follow-up actions organized so nothing gets lost between chat, calls, and the calendar. I am comfortable working with CRM-based workflows and can follow your scripts, qualification rules, response standards, and calendar process. I can adapt to your existing GoHighLevel setup and keep the communication natural rather than sending generic replies. Which CRM and communication channels are currently being used, and do you already have a lead qualification script for buyers and sellers? Looking forward to working with you.
$8 USD in 40 days
3.3
3.3

Hi! I’m Akash, a proactive communicator experienced in real estate lead qualification, rapid chat response, and seamless CRM management. Speed & Qualification: Answer live website/social chats in under 2 minutes and call leads same-day to qualify property needs. Seamless Scheduling: Book qualified showings/consults directly on your calendar with clear, complete notes. CRM Mastery: Keep your database updated in real-time (familiar with KVCore, Follow Up Boss, and HubSpot). Ready to keep your calendar full and pipeline organized!
$8 USD in 40 days
3.1
3.1

As an AI and technology professional, I am uniquely equipped to handle the demands of your real estate chat and call support project. My PhD in Artificial Intelligence coupled with my binary full-stack development skills position me at the cutting edge of CRM – critical to this role. Having built and led teams for AI-powered voice and chat applications, I have a deep understanding of efficient lead qualification, prompt customer engagement, and automated CRM updates - all skills that will ultimately help in maintaining your invaluable pipeline. With nearly two decades of experience, I am no stranger to multitasking while maintaining high-level organizational precision. This is particularly key for your project as it requires seamless navigation between chat-based leads and call-based conversations.I bring with me a strong background in processing large amounts of complex data efficiently, which will aid in not just logging every conversation, note but also in deriving valuable business insights from them. In addition, my technical knowledge extends to customizing workflows to automate repetitive tasks – a crucial aspect for a smooth CRM experience. My previous position as Chief Technology Officer for a start-up acquainted me with the dynamics of voice and chat agents for customer relation and appointment scheduling.
$8 USD in 40 days
2.8
2.8

Hello, I have 4+ years of real estate experience, with hands-on use of HubSpot, Pipedrive, and GoHighLevel to manage buyer and seller leads, property inquiries, follow-ups, and appointments. I understand the importance of being the first point of contact and responding before a potential buyer or seller moves on. I handle live website and social media chats, keep conversations warm and informative, call new leads, confirm their property needs, qualify prospects, and collect the details needed to move each lead forward. I manage showing and consultation bookings, coordinate with all parties, and keep calendars organized. I log every conversation, lead note, qualification detail, appointment, and follow-up in the CRM so you have full visibility without digging through messages. I’m comfortable speaking professionally on the phone, writing clear and friendly English, and managing multiple conversations during business hours. I understand your standards: chats answered within two minutes, calls returned the same day, complete appointment notes, and an up-to-date CRM. My focus is keeping prospects engaged, qualified leads moving, and your pipeline organized from first contact through the next step. I'm available to start immediately! Talk soon, Adunola.
$12 USD in 40 days
2.8
2.8

You need someone who can respond to leads promptly, communicate professionally, and keep your appointments and CRM organized. I can help with that. I have hands-on experience in customer support, handling phone calls, emails, WhatsApp messages, and customer inquiries for a US-based cleaning company, supporting customers across PST and EST time zones. I’m comfortable speaking professionally with customers, gathering relevant information, following up on inquiries, and keeping communication clear and organized. I also have experience managing customer orders and inquiries using Magento, Freshdesk, and Google Workspace. While I haven’t worked with GoHighLevel or a real estate CRM yet, I’m a quick learner and can adapt to your preferred platform and workflow. I can help you respond to chats, qualify leads, coordinate appointments, and maintain accurate records so you can focus on converting prospects into clients. I’m available to discuss your requirements and can start promptly.
$8 USD in 40 days
2.5
2.5

Hi, I can handle your real-estate chat, call and lead-management workflow exactly as described. I can manage incoming website/social-media chats, respond quickly to new inquiries, and keep conversations professional while collecting the information needed to qualify each lead. For new leads, I can: • Respond to chats within the required response time • Call buyers/sellers and confirm their property requirements • Collect budget, location, property type, timeline and other qualifying details • Answer initial questions and maintain a professional conversation • Schedule property showings and consultation calls directly on your calendar • Record every call, chat, note and appointment in your CRM • Keep lead status and follow-up information completely up to date • Follow up with leads when required so no opportunity is missed I’m comfortable working with CRM-based workflows and can quickly learn your specific real-estate CRM, lead stages and calling/chat procedures. I understand that your key requirements are fast chat response, same-day call follow-up, properly qualified leads, accurate appointment scheduling and clean CRM records, and I can work according to these KPIs. I’m available during standard business hours and can start immediately. Regards, TechAvinya
$12 USD in 40 days
2.3
2.3

Claymont, United States
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