Service Delivery Manager - India / United States
$400-600 USD
S-au achitat serviciile după ce au fost prestate
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Manager" to join our team and be part of this amazing project during an amazing growth period
Employment Type - Freelancing Module ( *Initial duration is for 3 months, with a strong likelihood of extension*)
Project Budget - $400- $600 USD per month
- 5 days work week
- Remote Work
Role Title:
Service Delivery Manager
Roles and Responsibilities:
Allocating and managing daily assignment of work orders and field service resources
Coordinating the onboarding and training of field service resources
Outbound calls to customers to obtain further information and/or to identify customer satisfaction
Delivering a high level of customer service through day-to-day interaction with the field team
Ensuring performance metrics are met
Requirements:
Experience in a scheduling/dispatching or a similar role is a MUST
Experience in a fast-paced/high volume, customer-centric working environment essential
Experience with MS Office
High accuracy, and attention to detail
Ability to learn and follow process flows
Effective time management and organizational skills
Outstanding customer and team engagement capabilities to communicate across all levels
Should be available to work 5 days a week.
To express your interest and ensure your bid is considered, please begin with "FREELANCER.COM" Otherwise, your bid may be disregarded.
ID Proiect: #37211471
Detalii despre proiect
25 freelanceri plasează o ofertă medie de 528$ pentru proiect
"FREELANCER.COM" Hello Prospective Client from Canada, My name is Ifeoma. I am available to work remotely (5 days a week) as a service delivery manager and help you handle all administrative task. I am a professional Mai multe
"FREELANCER.COM" Hi, I have experience in research, daily assignment management, administration, customer service (inbound & outbound calls, live web chat, email handling), scheduling/dispatching, data entry, and vi Mai multe
FREELANCER.COM . I have over 30 years experience in doing just this - PC troubleshooting . have been doing this remotely since covid times. i keep odd and long hours and am trustworthy. message me for details.
FREELANCER.COM Hello! *Please Read* I have read your project details carefully and I am really interested in this opportunity. I am Pakistani Resident, soon going to be Resident of USA(Immigiration In process). I un Mai multe
I am really fixed in this jobs because I was studying about it and I like to learn new things. I was need only a job.
FREELANCER.COM I AM AN EXPERIENCED PROJECT MANAGER with a strong Customer Service background Hi, my name is Aaron James, and I would like to be your highly skilled and high-performing Project Manager, overall, I have Mai multe
Hi, I have read your description carefully. I have full experience with Service delivery management. And I can carry out your task on time high quality. please, contact me. from @Kayan
I can do it very easily. I have more than of 5 years experience in research, daily assignment management, administration, customer service (inbound & outbound calls, live web chat, email handling), Customer Service and Mai multe
Interested for your project .I have similar experience .With working for more than 8 companies world wide having good experience in service delivery .
I have the same field experience around six years. One of water purifier company I have worked in same position, I wil manage the service technician work , time management, new product training, data management, New t Mai multe
I can manager the delivery to the client, with customer experiences and treatment. I have experience in Service Level
Dear Sir, I am writing to express my strong interest in the service delivery manager position at your company, With a proven track record of effectively managing service delivery operations and driving customer satis Mai multe
I am able to do the said job as per your specifications and available to start immediately. You may contact me to start the job immediately.
