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Chat and email support agent in English

$25-50 USD / hour

Închis
Data postării: peste 5 ani în urmă

$25-50 USD / hour

Project overview: We're looking for an experienced customer support agent to provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure. This project requires: - Customer support experience in a fast-paced environment - Fluent writing skills in English - {Other requirements such as specific CS software, industry knowledge} In your proposal, please share a brief summary of your experience.
ID-ul proiectului: 18162794

Despre proiect

71 propuneri
Proiect la distanță
Activ: 5 ani în urmă

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71 freelanceri plasează o ofertă medie de $31 USD/oră pentru proiect
Avatarul utilizatorului
Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot. Message me to discuss more about your project Thank you Maninder Singh
$25 USD în 40 zile
5,0 (2 recenzii)
5,2
5,2
Avatarul utilizatorului
Hi, I have reviewed the listed requirements and would like to mention that we have extensive experience of providing customer support services in a fast-paced environment. We are passionate about helping others and be able to stay calm under pressure. We are a team of skilled customer support professionals with 8+ years of hand on experience. All our professionals have worked with several BPO companies and provided support services for wide range of process including technical and non-technical both via emails/tickets/live/chat/phone using applications like: liveperson, freshdesk, zendesk, etc. We are well versed in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Great expertise in assisting customer with their complaints, orders processing/cancellation/tracking, fixing errors, account questions, billing, cancellations and other queries. Apart from this, the best practice we do is that we do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to the concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, we are the right & best service provider, we are also ready to give you a trail run. Thanks
$25 USD în 40 zile
5,0 (1 recenzie)
3,6
3,6
Avatarul utilizatorului
I have 7+ years experience as application support analyst wherein I worked on full time as well as part time projects. • Majority of experience lies in technical support, phone/email/chat support, SQL queries, troubleshooting, debugging and manual testing. • Worked as Operation Manager for a real estate portal, online shopping platforms. • Got experience in social media promotion, marketing on social media, sales activities promoting new features/modules/apps to customers. • Experience in web research, lead generation and data entry. • Wide technical exposure ranging from industry standard tools (Clarify, Support Zone), languages (PL/SQL, Java, HTML, ASP), Databases (Oracle and SQL), Crystal Report, Great Plains, Weblogic to proprietary applications and languages • Exposure to ITIL framework and best practices • Worked as a single point of contact with minimal supervision
$27 USD în 40 zile
5,0 (1 recenzie)
2,2
2,2
Avatarul utilizatorului
Hello, I am Professional Customer Service Representative with almost 5 years of background experience in related field. I have been working with different US based client projects handling emails queries, inbound calls, live chats. I have experience working on Slack, Zen desk, Live Chat and different CRM's. I am currently working with Cedar Financial a US based collection agency. My English is fluent and have passed IELTS with 7 bands. Please let me know how soon we can discuss this in detail..
$27 USD în 40 zile
4,6 (1 recenzie)
2,4
2,4
Avatarul utilizatorului
Hi We are a customer service company offering live chat service for 24/7. We provide both software and agents however you can use your own software if you like. Our agents have great English writing skills as well as perfect communication skills. We have a great experience of providing live chat service and have been doing it for over ten years. Please get back to me so we should discuss details. All the best Nasir
$41 USD în 40 zile
5,0 (2 recenzii)
1,6
1,6
Avatarul utilizatorului
Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and effectively deal with complaints. I am very versed in customer support—Zendesk, Freshdesk— software, so I get to work almost immediately if you want to. I look forward to working with you. Many regards. Temitope
$27 USD în 40 zile
5,0 (1 recenzie)
0,9
0,9
Avatarul utilizatorului
I can do this job. I have been in an actual customer service setting for 17 years. I have handled and resolved customers inquiries and complaints daily for 17 years. It could be that I always want to serve and make a difference, that makes it easy for me to handle the challenges of customer service. I am looking for an online job right now. I belive that I am the best candidate for this project. If I can do this on a face-to-face level, I can do it better through chat and email. Thank you so much.
$25 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am seeking to leverage my experience and skills and would very much like to be considered as a strong candidate. Ideally, this position will allow me the opportunity to utilize my experience gained. I would welcome the opportunity to answer your questions and better present my qualifications.
$27 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have 1yr. experience as sales & support chat agent with Godaddy (Hosting provider). I would be your best guy to greet,know concern,clarify,empathize,resolve,summarize,closing a chat. I can do both sales & support chat. Looking forward to just hear from you.
$25 USD în 35 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
As a experience salesman, i can reply and solve the questions fast and professional to give customs a good experience Email and live chat are main way to working for me. After your description of the work, I think I am very suitable for the job Besides, I need more details information of the project to work better
$41 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Good day! I am interested in applying for a Customer Service position. I worked on a BPO industry for 6years but I am now looking for a home-based job that will allow me to showcase my customer service skills as well as help me grow in this career. I am not afraid to ask questions if there is something I do not know. I am also reliable and punctual. I can easily adapt to changes. I can work alone or in a team. I am confident that I’ll be able to perform well in this position. If I’ll be given a chance, I will do my best to exceed your expectations especially on my performance. I am hoping for your consideration. Thank you!
$27 USD în 5 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi I have experience in customer care relations while working for Preemptive Meds as a startup company in the US during its set up phase. We were virtually new in predisease naturocuetical concept and we did manage to keep on board so many patients during that time. As far as my experience goes my role as an Director Billing and Operations, for Preemptive Meds Inc, I have set up their remote operations from India with regard to customer service, order taking, order managements, billing, shipping and revenue management with system analysis and testing as well as senior level reports and meetings. Preemptive Meds is a research driven over the counter therapeutics company focused on preempting chronic disease at the pre-disease stage. I have also worked with companies like IBM and Siemens and have handled follow ups, and customer interactions for resolutions of escalations. I think I am well suited for the job. Looking forward to hearing from you Mini
$41 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Customer service representative for a telco account for almost 2 years Relevant Skills and Experience Was a customer service representative for a US telco account for almost 2 years before being promoted.
$41 USD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have more than 10 years experience in different organizations, Like automotive, manufacturing and Airline. My Vision is to become most ADMIRED service provider. Good Day..! Thanks.
$27 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, I am applying because I have 10 years of work experience in customer service. It's always my goal to make every customer feel satisfied. I am the right fit for this. Thanks
$25 USD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I'm Amielou Jane Pasaporte, 26 years old and I have been in the Customer Service Representative for 2 years and 1 year as a Performance Analyst or also known as Quality Analyst wherein I am handling a team to provide world class customer service. I was also a Chat Support Specialist for more than a year for a skin care line and for a mineral cosmetics brand in the US. I was also a Publishing Consultant from one of the biggest publishing company in the world. I also write articles, proofread and do minor editing. I am resourceful, detail and time oriented.I am willing to under go training and learn any necessary skills to get the job. If any case that I am qualified for the job, please send me a message. Thank you. Sincerely, Amielou Jane Pasaporte
$55 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi! My name is Fran. I have a lot of experience in customer service and great writing skills in English. Not in vane I have been working in full English environments for many years already and got the capacity to do this job and perform great. I have the necessary skills and I love providing Customer Service. I have experience in call centers (fast pace environment) responding Emails and taking the phone. Besides this, I have an IT degree with skills enumerated in my profile that I am sure will be usefull for your business. Feel free to take a look at my profile and see some of my skills. I am ready to learn whatever task or software is to be learned and start getting things done. If you need a great customer support representative with a strong desire to work feel free to contact me, I will be more than glad to have an interview. Kind regards, Francisco Ariza.
$25 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I have provided support (chat/email) to a website which traded in bitcoins . This included handling customer complaints , information about crypto-currencies as well as handling customer orders. I am willing to work in shifts and I hope my candidature is considered. Thanks
$25 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am currently working as a customer service consultant for the Australian Red Cross Blood Service for almost 4years now. I do manage appointments of our lovely donors and i ensure that i give them excellent service consistently. I do inbound and outbound calling, i assist donors with their inquiries through sms, email and live chats. I am computer savvy and keen to details as well. I’ve been in the customer service industry for nearly 10years now. Prior to working at the blood service, i worked as a market researcher in a call center where i take surveys for products reviews, polls, etc. I am currently looking for a job to work from home permanently either full time or part time. Hope you will consider my application. Thank you.
$35 USD în 35 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I can work as per requirement
$25 USD în 10 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
United States
0,0
0
Membru din nov. 15, 2018

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