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Social Media Management and Customer Support [ongoing opportunity]

$2-8 USD / hour

Închis
Data postării: aproape 3 ani în urmă

$2-8 USD / hour

This position is for Social Media and Customer Support for two brands. The first brand is an e-commerce and interior design company and the second brand is an online coaching and community brand. The founders of each brand work together, so one employee to split between the two of them will be best. The business owners are both Spanish and will have customers in English and Spanish and therefore a bilingual candidate is best. Here are the job responsibilities: Customer Support 1. Answer customer support emails in a timely manner based on direction given from the team. 2. Build customer support resources and processes to improve efficiency of department. 3. Report back to business owners weekly on the issues solved for that week. Social Media 1. Post original content based on images and brand direction given to you by business owners. 2. Curate relevant content based on brand colors, message, and other details. 3. Respond to followers who engage with the brand. 4. Reach out to prospects who fit ideal client avatar in order to drive engagement. Opportunity for Advancement: The business owners for this position are very loyal and successful people. There is a lot of opportunity to grow within these organizations and take on a leadership role. If you succeed in this position you will have opportunity to increase your pay and your responsibility within their businesses.
ID-ul proiectului: 29930062

Despre proiect

34 propuneri
Proiect la distanță
Activ: 3 ani în urmă

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34 freelanceri plasează o ofertă medie de $8 USD/oră pentru proiect
Avatarul utilizatorului
Hello, I just came across your job post and have read the description. I believe have the required skill set for this position. I'm an experienced virtual assistant with over 4 years of experience in customer support services and general operations. In carrying out this role, I've come across and used various tools like Zendesk, Freshdesk, HubSpot, Comm100, Asana, Slack, Smartsheet, Trello, Google docs, etc. I'm also very fluent in English, reliable, available, and willing to learn new skills. I'm a very decent speaker with a good personality. Work Experiences (remote)- 1. 2016Jan-2019Oct: Head of Operations (CS & Partnerships) Cunnectrix, Nigeria. 2. 2017Sep-2018June: CS Agent (Live Chat) GetDivorcePapers, USA. 3. 2018Jan-2018Mar: CS Agent (Email handler, social media manager, and order fulfillment) Peddle Partners, Australia. 4. 2019Nov-2020Mar: CS Agent (Email handler, Live Chat, Logistics Operations, and Data Entry) LA, Hong Kong. I look forward to furthering discussions. Cheers.
$8 USD în 40 zile
5,0 (5 recenzii)
5,7
5,7
Avatarul utilizatorului
Warm greeting of the day!!! I'm interested in your project. I have 10+ years experience in Social media marketing ,Facebook, twitter,Instagram&Youtube etc. I have gone from your project description. So I am ready to start work for increase likes,followers and manegs your accounts.I am doing all kind of social media marketing. 1. Create daily graphical images and write unique content to posting on social pages 2. Join new groups and sharing products and services 3. Increase likes, Following, Followers 4. Replying to queries and comments. 5. Marketing strategy to grow your business Key Features: * 8+ years of experience in SMM. * Believes in delivering results. * Prefer quality over quantity. * Best and tested SMM tactics. We also offer white hat SEO, link building, google adwords. Please message me for more discuss about project. You can also count on me to work regularly for you. I look forward to start working soon and work together for years. You may message me and we can chat & get started. I am Online right now. Thanks, Dharam
$8 USD în 40 zile
4,9 (5 recenzii)
5,2
5,2
Avatarul utilizatorului
Hello, I read your project description and I understand that you need a customer support representative. I am fit for this position. I am a polished, professional customer service rep offering: • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. I await your response.
$6 USD în 40 zile
5,0 (7 recenzii)
4,8
4,8
Avatarul utilizatorului
Hi there.! - I will do all these tasks efficiently. 1. Answer customer support emails in a timely manner based on direction given from the team. 2. Build customer support resources and processes to improve efficiency of department. 3. Report back to business owners weekly on the issues solved for that week. Professional Social Media Manager & Content Designer with 3 Years of Experience. Management & Growth of your social media channels FB, IG, LinkedIn, Twitter, Pinterest. • 500+ Organic Instagram Followers/monthly • 5/Posts Weekly on Social Media Accounts. • Content Creation & Posting on Daily Basis. • Grow all your pages organically • Do hashtags research related to your niche. • Specialized in content creation and graphic design. Please Checkout My Portfolio:- https://www.freelancer.pk/u/sge59b80919e35e1?w=f&ngsw-bypass= Looking Forward to Hearing from You.!
$8 USD în 40 zile
5,0 (4 recenzii)
3,3
3,3
Avatarul utilizatorului
Thank you for sharing your project requirement with us.I am specialized 5 years + in social media marketing like * Facebook Marketing * Instagram Marketing * Twitter Marketing * LinkedIn * Create and Manage Business Page * Ads Campaign / Ads Boosting If you hire me, I am ready to start right now. Waiting for your response. Best Regards
$8 USD în 40 zile
5,0 (3 recenzii)
2,8
2,8
Avatarul utilizatorului
Hi There, I have understood the requirements. I have over 5+ years of experience with Customer Support, Social Media & Data Research. I am very confident to take this position. Moreover I am willing to a 1 day Trial to ensure you the quality of my work before hiring me. Please message me so we can get started with a Trial. Waiting for your response!
$8 USD în 40 zile
5,0 (2 recenzii)
1,1
1,1
Avatarul utilizatorului
Hi, I'm a social media graphic designer and an eCommerce virtual assistant, customer service is my expertise. My more than 7 years in diverse project in different eCommerce made me a competent virtual assistant. I believe no words can perfectly define my potentials because i am constantly thriving for growth and development. And "output" speaks louder than words. I would be glad hearing from you soon, and i hope we could come up with a rapport. Sincerly, Ai.
$8 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello there, I would like to apply. But, I don't speak in Spanish. English is my second language and I am good at English written and verbal. If it works for you, please ping me so I can show you my potentialities and experiences on VA. Thanks.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I wanna apply for this great opportunity, I’m bilingual, I learn fast, I’m loyal and I’m a perfectionist. I’m studying Graphic Design and I want to put in practice what I know so far!!
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
i do have experience of 1.3 years in social media management as well as seo and will be able to give results as soon as possible
$9 USD în 2 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Buenas tardes, soy Designer de Interiores, mi idioma nativo es el español, vivo hace 21 años en Rio de Janeiro por el cual Portugués es mi segundo idioma. Me encantaria hacer parte de este proyecto.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I've worked with entrepreneurs before, helping them with their brands and giving them the opportunity to grow and attract new customers, creating creative and useful content.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I am interested in your project. I have experience working in customer support in a leading telecommunication company of our country for 2 years. In my office, I am responsible for email handling and social media management. So, you can see that I have experience in all the sectors that you need for your job. I will do your job with sincerity, honestly and in timely manner. Hope you will consider me for the job. Thank you. Best regards, Ahsan Anik
$4 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am 'well versed' in the social media world where recently I had learn about how to reach maximum number of people through social media and what type of content would be considered attractive to customers. I am also very passionate about ID where I myself had studied few themes or the type of design that suits certain spaces by combining different designs that complements each other
$5 USD în 20 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am a medical student and can work ms office , word and photoshop. Social media marketing job. You'll have your quality work by the right time . Do consider me Thank you
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Soy licenciado en Administración de Empresas, mi lengua nativa es el Español como segunda lengua el ingles. Tengo conocimiento en el uso de las herramientas de las redes sociales y Marketing. Estoy interesado en el proyecto y espero poder dar lo mejor de mi para seguir trabajando a futuro.
$6 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi! My name is Milagros Serrano and I have more than 16 years of study of the English and Spanish languages. I worked as a translator for two years and currently I have a fairly wide schedule so I think I am the perfect person for the job
$6 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Meu nome é Lairton Tolotti, sou formado e fluente em inglês, português e espanhol há 9 anos, sou tradutora profissional e especialista no ramo aqui no freelancer. Minhas traduções são feitas de maneira minuciosa, analisando sentença por sentença para garantir sentido, coesão, concordância e escrita adequada. Não são usados ​​tradutores online, portanto o resultado não é um texto robotizado e incompreensível, e sim uma leitura fluida e impecável. Gírias, pesos e medidas também são traduzidos e adaptados de acordo com a língua portuguesa. Caso seja de preferência do cliente, a formatação do arquivo também é mantida, uma vez que tenho conhecimento avançado em todo o pacote Office. O preço é justo e a entrega é expressa. Faça uma parceria comigo, garanto que não se decepcionará! * Todos esses dados podem ser confirmados lendo o meu portfólio, localizado no meu perfil. Não deixe de conferir.
$5 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
tengo experiencia en atension al cliente, manejo y publicidad en redes sociales, hablo español e ingles lo hablo pero basico , se manejar correos electronicos
$3 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Saludos, soy Selb, Rocío de Argentina y estaría encantada de ser parte de su exitoso equipo de trabajo y ofrecer todo mi potencial. Gracias
$6 USD în 120 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
Atlanta, United States
0,0
0
Membru din iun. 19, 2020

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