Dear Employer,
Hope you doing well My name is Wasiq and I am offering my services for you as a VA (virtual assistant). I have over a decade of customer service experience in both retail and private industries. I pride myself in my ability to calmly handle even the most difficult customer, attending to concerns with empathy, and doing everything I can to make the situation right. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my abilities in report preparation and spreadsheet development. Additionally, I possess expertise in customer service and an aptitude for optimizing performance and motivating colleagues. In any position, I am able to visualize success and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My customer service and leadership strengths have enabled my professional growth. I can handle emails, live chats with customers, clients, Online shops, order handling, inventory any kind of work I can do and have good communication skills I can also work on word excel Project Management. Here are list of my skills: · Shopify website management · Email marketing (Klaviyo) · Prospecting clients, email outreach, and customer service correspondence · Social media management across multiple platforms