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Customer Service Specialist in Billing and Products

$8-15 USD / hour

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Data postării: circa 2 luni în urmă

$8-15 USD / hour

I am in need of a polyvalent customer service representative skilled in handling various channels including phone, email, and live chat. Key Requirements: - Availability for less than 8 hours a day - Expertise in Billing and Account management - Proficiency with product inquiries The ideal candidate for this role should demonstrate strong problem-solving abilities, excellent communication skills, and have prior experience in a customer service role. Knowledge of Billing and Accounts, as well as product-related inquiries, is highly appreciated. Your key role will be to ensure customer satisfaction and resolve any issues pertaining to billing or our products.
ID-ul proiectului: 37774770

Despre proiect

79 propuneri
Proiect la distanță
Activ: 21 zile în urmă

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79 freelanceri plasează o ofertă medie de $11 USD/oră pentru proiect
Avatarul utilizatorului
Having spent the last 7 years as a Full Stack Developer, I've learned that attention to detail and problem-solving are crucial aspects of my work. These very skills have enabled me to confidently handle complex data and deliver time-sensitive projects with the utmost accuracy - qualities that I believe are directly applicable to this customer service position. My experience in Web Scraping and Automation make me a quick learner who can seamlessly adapt to new systems and software. Additionally, my proficiency extends beyond just numbers to incorporate qualitative skills such as communication, document analysis, and a strong commitment towards creating an employer-oriented approach. To guarantee your satisfaction, I propound two precepts: I assure the best value for your money with timely delivery and you pay only if you're absolutely contented with my work - no hidden clauses or vague commitments, plain transparency. Finally, while my customer service experience is not as extensive as some others, I bring fresh perspectives into problem-solving, methodology optimization, and productivity improvement. Combined with my willingness to provide long term support for a project (from free final deliveries up to 4 days), you're getting much more than a typical freelancer
$15 USD în 40 zile
5,0 (430 recenzii)
8,3
8,3
Avatarul utilizatorului
With over a decade of experience in customer service, I am confident that my diverse skills in phone support and data entry, among others, make me the ideal fit for this role. As a professional committed to customer satisfaction, problem-solving is one of my core competencies. My fluency in handling billing and accounts is rock solid, as affirmed by my previous clients. I understand the importance of smooth communication channels such as phone, email and live chat in resolving customer issues effectively and efficiently. What sets me apart is not just my technical skills but also my ability to empathize with customers' concerns and address them accurately. My long-standing commitment to excellence paired with my innovative approach towards work will be instrumental to your success. I believe skillful customer service drives enhanced customer loyalty and I am determined to leverage my expertise to ensure that your end-users have an exceptional experience when it comes to billing and product inquiries. Let me bring my energy, dedication, and proven record of customer satisfaction to your team to positively impact your bottom line. The choice should be a no-brainer!
$12 USD în 40 zile
5,0 (56 recenzii)
6,4
6,4
Avatarul utilizatorului
Hello, I'm well-versed in customer service and equipped to handle phone, email, and live chat channels proficiently. Available for less than 8 hours daily, I offer flexible support tailored to your needs. I would welcome the opportunity to discuss how my skills align with your needs in more detail.
$8 USD în 30 zile
4,9 (96 recenzii)
6,3
6,3
Avatarul utilizatorului
With a background steeped in commerce and marketing, I have finely honed skills in customer service, bookkeeping, and data management - all of which perfectly align with your requirements. Over 5 years, I have honed my craft as a data entry, admin, video editor and graphic design specialist. My extensive grasp on accounting software such as QuickBooks and Xero ensures top-notch expertise in billing and account management to meet your needs. In addition to bringing these specialized skills to the table, I am strongly committed to solving problems effectively and promptly. Patience, empathy, and excellent communication are at the core of my customer service approach. I understand how crucial it is to be proficient across various channels and can efficiently handle phone calls, emails, and live chats to ensure customer satisfaction. Lastly, my 100% response rate speaks to my dedication in providing accurate results swiftly. As your virtual assistant, I aim to provide you with fast, reliable, high-quality yet cost-effective services that prioritize your satisfaction. Choosing me means not just hiring a freelancer but a partner who brings versatility merged with quality. Get ready for a professional relationship rooted in excellence with me as your Customer Service Specialist!
$9 USD în 40 zile
5,0 (23 recenzii)
5,8
5,8
Avatarul utilizatorului
With vast experience in customer service and Web Support, I can guarantee customer satisfaction- always my first priority. I excel at handling diverse channels such as phone, email, and live chat - no inquiries go unanswered. Moreover, my skills in Data Entry will enable efficient and accurate management of billing and account information. In addition to having a sharp eye for detail, my problem-solving acumen ensures quick resolution to any complex billing or product-related issue. I am also well-versed with various CMS platforms including WordPress Mathias Vandel+ and can employ this knowledge to better manage your products and services for customers. My proficiency in the entire MS Office suite will further contribute in creating detailed reports of daily activities, summarizing frequent queries, identifying areas of improvement among others. In conclusion, as a customer service specialist with a comprehensive skill set and unyielding commitment to time management and accuracy, I am confident that hiring me would be an asset for your business. I look forward to discussing further how my skills can benefit your team.
$8 USD în 40 zile
5,0 (16 recenzii)
5,8
5,8
Avatarul utilizatorului
Hi, I am the polyvalent customer service representative that you're looking for as I have 4 years experience as customer service representative and cold caller in the US market -Able to handle different channels st the same time. - Use my skills and experience in handling objections and angry customer - Build rapport with the customers amd provide the best service for him - I have also knowledge of billing and accounts as well as product-related inquiries I'd like to discuss with you more about my skills and the job Thanks, Omar
$12 USD în 40 zile
5,0 (2 recenzii)
4,7
4,7
Avatarul utilizatorului
Hello. I read your requirement i will do that. Please come on chat we will discuss more about this. I will waiting your reply.
$10 USD în 40 zile
5,0 (17 recenzii)
4,5
4,5
Avatarul utilizatorului
Hello! I’ve read the details of your project and I’d love to be part of it. I have experience in customer service and billing as well as full time availability. Do not hesitate to contact me for further information.
$13 USD în 40 zile
5,0 (8 recenzii)
3,6
3,6
Avatarul utilizatorului
Hello. I would love to apply for this position because I have been working in Customer Service field for more than 7 years. The last position I had was a Team-Leader for the email and chat account in Etisalat UAE. I have also obtained the best performing team-leader in the first half of 2021. I am a dedicated and hard working professional. I was managing a team of 16 customer service representative. Therefore, I will be great fit for the requirement of this position. We can schedule an online interview together to discuss the project further. Please feel free to contact me, to send you the CV and certificates I possess. Thank you for considering my bid.
$15 USD în 40 zile
5,0 (12 recenzii)
3,4
3,4
Avatarul utilizatorului
Dear Hiring Manager, I have 7 years of experience to work in USA market. Worked with many billing and e commerce companies as as a customer service manager. Kindly allow me to speak and let me share my experience with you. Thanks
$8 USD în 40 zile
3,1 (2 recenzii)
3,3
3,3
Avatarul utilizatorului
Hi there, My working rate is negotiable. I'm excited to apply for your Customer Service Representative role, bringing expertise in billing, account management, and product inquiries across multiple channels. My background showcases strong problem-solving skills and a commitment to excellence in customer service, ensuring swift resolution of issues and high customer satisfaction. With availability for flexible hours and a proven track record in a similar role, I'm ready to hit the ground running. I thrive in fast-paced environments and am committed to enhancing your customers' experience with every interaction. Looking forward to discussing how I can contribute to your team's success. Warm regards, Samiha
$8 USD în 40 zile
5,0 (3 recenzii)
1,8
1,8
Avatarul utilizatorului
I once stumbled upon a problem that required an intricate decoding of numbers, billing anomalies to be precise. It required me not only to apply my learnt theory but also test the learned boundaries of the same. Well, long story short, I triumphed and that experience made me realize how impactful data could be in resolving customer issues. Well, I assure you, my name is Asad Ur and although I'm a seasoned data-enthusiast rather than a classic customer service specialist, I believe my decade of data-drenched experience entwined with my strong problem-solving abilities make me the right candidate to be your symphony conductor to dissipate any billing and product-related inquiries your customers might have. When it comes to information management and analysis, my clients have labeled me as "meticulous" and a "perfectionist". With an extensive proficiency in MS Office bundles, Google Suite platforms like Sheets and Docs, Power BI and many more, I'm comfortable incorporating tools to assist in account management. It is said that data tells stories and well, what better way would it be for this specialist role than having a maestro of transforming raw information into narratives working with you? Together we can author stories through impeccable service for your clients providing them confident solutions for their billing quandaries as well as product-related queries. Let's orchestrate perfect records for your business!
$8 USD în 40 zile
5,0 (3 recenzii)
1,4
1,4
Avatarul utilizatorului
Hello sir ! I Am a Professional Data Entry Expert ... I have read about your project and understand that you are looking for someone like me, who will help you efficiently in implementing the project, I have practical experience and expertise in this field. I want to work on your project. You will get unlimited revisions for working with me Please inbox to talk about the project. I am a data entry expert capable of handling all data entry tasks including web search, data processing, PDF to DOC conversion, copy paste, data mining, data migration, data analysis, Microsoft Word, Microsoft Excel, Google Sheets and many more. Every work will be done seriously, confidentiality and security will be maintained 100%.
$8 USD în 40 zile
5,0 (2 recenzii)
0,9
0,9
Avatarul utilizatorului
Dear Hiring Manager, As per your requirements I can help you in this customer service project and able to handle your customers call, email or live chat works, billing service for 8 hours on daily basis and provide them full satisfaction with my quality service. I did it before for Scottish Power, so I believe I can manage everything very well. So, requesting you to please reach my inbox to discussion this in detail. Thanks Abhishet
$8 USD în 40 zile
3,6 (2 recenzii)
0,5
0,5
Avatarul utilizatorului
Budget discussions are flexible, and I'm happy to offer a complimentary sample to showcase my expertise and professionalism. I can begin work immediately and aim to have it completed within the next few hours. Feel free to reach out for a detailed discussion. Thank you, and I look forward to the opportunity. For more insight into my capabilities, please visit my profiles and reviews, particularly my freelancer.com profile Thanks and Best Regards Abdul Basit
$8 USD în 40 zile
5,0 (2 recenzii)
0,4
0,4
Avatarul utilizatorului
Hi, I am writing to express my interest in the Customer Service Representative position you have available. With my extensive experience in customer service roles, particularly in handling various channels such as phone, email, and live chat, I believe I am well-equipped to excel in this role. Key Requirements: Availability for less than 8 hours a day: I can commit to a flexible schedule that aligns with your needs. Expertise in Billing and Account management: I have a solid understanding of billing processes and account management, which I have honed through my previous roles. Proficiency with product inquiries: I am adept at handling product-related inquiries and providing accurate information to customers. As a dedicated and adaptable professional, I possess strong problem-solving abilities and excellent communication skills. I understand the importance of ensuring customer satisfaction and resolving issues promptly and efficiently. My prior experience has equipped me with the skills necessary to effectively manage customer inquiries and concerns. I am eager to bring my expertise to your team and contribute to the success of your company. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with your needs further.
$12 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Utilize my extensive experience in the field of customer service to elevate your business's interaction with its clients. My skill set aligns perfectly with your requirements, as I am well-versed in phone, email and live chat interactions. With my strong problem-solving skills, I can ensure that every query or issue regarding billing and account management will be handled efficiently. My proficiency in data entry and processing supplements my expertise in billing and account management - a crucial area of your project. This, paired with my highly commendable telemarketing performance, ensures that I can handle product-related inquiries to the utmost satisfaction of your customers. In my career spanning several years, I've nurtured core values like punctuality and quality assurance. Trusting me with this role will yield timely results that fulfill or surpass all your expectations. Let's navigate this project together to provide unparalleled customer service experiences for your clients.
$12 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, I'm interested in the customer service job. I have experience helping customers through phone, email, and live chat. I'm good at managing accounts and handling billing questions. I'm flexible with my hours, available for less than 8 hours a day. I'm good at solving problems and talking to people. I've worked in customer service before, so I know how important it is to make customers happy. I'm excited about the chance to work with you and help your customers. Thank you,
$10 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Having honed my skills in data entry, I have developed an unwavering commitment to accuracy and delivering quality work — a must-have trait for a customer service specialist managing billing and accounts. Through my previous experiences, I have fine-tuned my problem-solving abilities and communication skills to efficiently respond to client inquiries. These include product-related inquiries, which equip me with the knowledge necessary to navigate and troubleshoot billings intricacies. An average freelancer might stay devoted to your project for merely eight hours, but as a highly dedicated professional, I guarantee that no stone will remain unturned in ensuring complete customer satisfaction. Moreover, I understand that a productive relationship thrives on mutual trust. To demonstrate mine, I provide a $1 deduction for any error found in my work. Overall, my extensive experience with various data management systems complements both billing and product maintenance for this position. In addition to my specialized set of skills, I am committed to establishing long-term client relationships built on trust, efficiency, and quality delivery. Choose me as your customer service specialist for consistent top-quality work.
$12 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
My name is aman singh I am from Delhi Because I am a good excel expert I know excel very well and good skills
$8 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul MEXICO
cancun, Mexico
5,0
4
Membru din iul. 1, 2013

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