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Customer Service and Virtual Assistant: Phone and Email

$250-750 AUD

Închis
Data postării: aproape 5 ani în urmă

$250-750 AUD

Plata la predare
We are looking for a candidate to support our customer through back office and admin work. This role requires the following attributes: Courier/Transportation Industry knowledge is desirable Must by able to Start with Sydney, Australia time at 9 AM Well conversant on inbound and some outbound voice calls Must be a person with attention to details and be a quick learner Good Data Entry Speed with 90% accuracy Good understanding and experience with Google Sheet is a very important Capability to write error-free email Ability to understand use of different email templates in different circumstances Knowledge and Experience in using Google Drive is Must Can be a full time opportunity
ID-ul proiectului: 19748115

Despre proiect

36 propuneri
Proiect la distanță
Activ: 5 ani în urmă

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36 freelanceri plasează o ofertă medie de $519 AUD pentru proiect
Avatarul utilizatorului
Hi there, I can support your customer through back office and admin work. If you have questions or doubts about anything, please feel free to ask me. Sincerely, Mir
$500 AUD în 7 zile
4,9 (388 recenzii)
7,9
7,9
Avatarul utilizatorului
Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Please visit https://www.freelancer.com/u/Bhawnakul9?w=f I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this Job. Awaiting an affirmative response from you. Kinds Regards, Bhawna
$350 AUD în 7 zile
4,9 (127 recenzii)
6,3
6,3
Avatarul utilizatorului
Hi there, I would like to apply for this position you have posted for customer support. I am highly experienced with customer support and admin work. I have also handled both email and phone support in the past for Australian customers. I am also familiar with Au couriers such as Aust Post, Start Track, TNT, Courier Pleeas, Fastway and so on. I am definitely a fast learner, and with great knowledge on Google Drive and Google Doc/Sheets. AEST time is also only 2 hrs difference on our time so schedule is perfect. I hope to hear from you. Thank you!
$255 AUD în 5 zile
5,0 (25 recenzii)
5,8
5,8
Avatarul utilizatorului
Dear potential client I understand that you are looking for a superb and exceptional customer service representatives that can accomplish the requirements below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day.I am a quick leaner and will exceed your expectations if hired because I aim to please. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
$750 AUD în 7 zile
4,9 (15 recenzii)
5,3
5,3
Avatarul utilizatorului
Hello There , My Name Is Murad And I’d like to be considered for your position. As per your requirement, i would like to tell you that i have a very strong experience of more than 5 years in the field of Data entry , Data Extraction , Web Search . Spare a moment to take a look at my reviews . My Regards
$250 AUD în 10 zile
4,6 (88 recenzii)
5,3
5,3
Avatarul utilizatorului
I feel i would be most ideal candidate for this project. I have worked as an email and chat support assistant for over 4 years. I am also very good with excel and google drive. English is my first language so i am fluent in English as well. I am a quick learner and i am very thorough with what i do. My typing speed is 85 wpm and and i can finish tasks very fast
$500 AUD în 7 zile
5,0 (6 recenzii)
3,1
3,1
Avatarul utilizatorului
Hi, I can help with the project. I have been calling clients and receiving calls for 9 years with big companies like AT&T, Verizon and Tracfone.
$277 AUD în 5 zile
5,0 (1 recenzie)
2,9
2,9
Avatarul utilizatorului
Dear Hiring Manager, Good day to you. In relation to this awesome job posting, I strongly believe that I am fit for the job. As these tasks are my expertise. I have worked for several years in Telecommunications Company and I am an expert in giving the best customer service and satisfaction. I can deliver you the best quality of these tasks and I can share some proven effective templates for Email Support tasks. I am a capable person who enjoys working remotely, is super responsible, likes to manage tasks, and have a solid background experience handling Customer Service accounts. I can also handle customer service tasks like escalations, refunds, delays, and other customers issues in a timely manner. I am expert in using Zendesk, Dialers like Zoiper and RingCentral, Gmail, Gsuite, Google Docs, MS Excel, etc. Which beneficial to both of us since I have already the great knowledge in using the tools that are necessary for the task so I can work in less supervision. I believe I can be a great help to your business. I can work as soon as possible and I have flexible time so I am able to work in any timezones or even weekends. Should you find my skills and experiences fit for the job, I'd be happy to discuss and start the job immediately. Best, Frhea
$460 AUD în 14 zile
5,0 (1 recenzie)
2,8
2,8
Avatarul utilizatorului
Good day. I have been competent with all the tasks that is given to me. I always make sure that I deliver them right and on time. Rest assured ill be able to deliver what is expected from me.
$250 AUD în 10 zile
5,0 (3 recenzii)
1,8
1,8
Avatarul utilizatorului
I usually working with digits Relevant Skills and Experience Finance staff
$500 AUD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, My name is Avinash and I would love to help you in this project. I used to work as a game guru which requires collecting information from the internet and fill it in an excel sheet. I currently work as an email support agent and I am very well versed in typing and data entry. If you give me this job, I can do it with utter perfection and deliver it to you within the given timeline. Hope to hear from you soon.
$600 AUD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello, I would love to be considered for your Customer Service Virtual Assistant position. I am hard working and would be committed to the tasks. I am willing to be up and ready to work at 9am Australia time to ensure I am doing my job as requested. I would be happy to talk more about my experiences and share my work to see if I am the candidate you need. Regards, Malik
$577 AUD în 8 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Good day! I would like to be part of your business as a Customer Support. I have 6 years of experience as customer support specialist through phone, email, live chat and ticketing system. I can easily grasp new skills and can follow instructions. Hope to be considered.
$250 AUD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi, I am very interested to your job posting. I have been working as customer service representative since 2010. My job as CSR includes but not limited to answerung incoming calls responding to emails and live chat, managing social media, interacting with customers, responding to customers concerns and inquiries, recording of customers request, appointment setting, monitoring of delivery, managing of returns, and many other related job that my boss will require me to do. I have a 2 years experience working with courier company. I am fast learner and can easily adapt to new situation and task. I am not perfect but I do my job with heart because I believe that dedication and commitment is the key to be a successfull Virtual assistant. I can work with very minimal supervision. I am open for an interview to demonstrate my ability to be a good addition to your team. Looking forward to discuss the details of the project with you. Thanks and regards, Anna
$611 AUD în 30 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Detailed oriented Work with accuracy and Precision Excellent communication skills
$555 AUD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I've worked at HSBC and Shangri-la hotel as a customer service representative.I'm really good with customers and i have the patience for it.I'm friendly, loyal,trustworthy and really good in a crisis.
$555 AUD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
We can work on customer support as we have good experience. We can hire a great resource with relevant skill set required. We have back up for power, internet and all other aspects. We are also very competitively priced. We are new to Freelancer but have been in the industry since 2009, all the reviews & testimonials area available on our website. Do connect to take this ahead.
$500 AUD în 10 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am a part of customer service from a long time and also I am good in online documentation with a very high typing speed with 90% accuracy. I have overall experience of 7 years in customer service that too with international brands like HP,, Bell Canada and Dell. I think I am a right person for this..Rest will show in performance.. Thanks
$666 AUD în 30 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi there, Your open position advertised here fits my experience and qualifications, and I am writing to express my interest in and enthusiasm for the position. My name is Kathrina and I am made for this job. I have 8 years of professional experience working as a Technical Support, Customer Service and Email/Chat Support in the BPO Industry. I learn swiftly and I am good at multitasking. I am a great manager of time. I am pleased to learn more about this opportunity. I appreciate your consideration and I look forward to working with you soon! Best of the Both Worlds, Kathrina
$500 AUD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi there! I’m from Australia, I believe I can help you with this task. I have 6 years experience working as a Personal Assistant and Administrator for Managing Partners in a Courier Company. I am reliable, have great organisational skills, my attention to detail is on point and proactive. I am also friendly and am happy to do any task that is required of me. I believe I have the necessary skills needed for this job. Skills that I have attained from my previous job are as follows: - Administrative duties - Invoicing - Organizing, maintaining diaries and making appointments - Phone support (Manage calls) - Manage Emails - Type out documents - To carry out background research and presenting findings (Market research) - Producing documents, briefing papers, reports and presentations - Arrange travel, visas and accommodation for Managing partners and company Managers - Manage clients/customers and suppliers - Manage and update Social Media Accounts - Work closely with Management for accounts and budgets - To handle requests and queries appropriately - Data entry/data processing - Experience in using MS excel, word and powerpoint, outlook, google sheet/google drive and etc. - Excellent communication, writing and grammar skills - Time management skills If you have any questions or need to know more, please do not hesitate to contact me. Thank you and good day! Riya
$666 AUD în 5 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul AUSTRALIA
Chester Hill, Australia
5,0
47
Metoda de plată a fost confirmată
Membru din mai 18, 2017

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