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Digital Product Complaint Resolution

$250-750 USD

Închis
Data postării: circa 2 luni în urmă

$250-750 USD

Plata la predare
I am seeking an experienced customer service professional to aid in resolving product-related complaints for our digital products. Responsibilities: - Handle and resolve customer complaints related to our digital products. This could range from functionality issues to queries regarding how to use certain features. - Utilize proficient communication skills via phone call, email, and possibly chat to empathetically and usefully guide our customers through their concerns. - Show patience and understanding, while seeking the most effective solution to improve the customer experience and promote customer satisfaction. Ideal Skills and Experience: - Proven customer service experience, ideally dealing with digital products. - Exceptional communication skills across multiple channels. - Ability to handle high pressure situations and a knack for problem-solving. - Fluency in English. Your role is critical in maintaining our company's reputation for excellent customer service. We look forward to welcoming you to our support team.
ID-ul proiectului: 37818388

Despre proiect

31 propuneri
Proiect la distanță
Activ: 18 zile în urmă

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31 freelanceri plasează o ofertă medie de $445 USD pentru proiect
Avatarul utilizatorului
As an experienced data entry specialist with exceptional skills in Excel, I offer a unique advantage for your project. While initially, it may seem my capacities as a Full-stack developer may not directly align with your description at Digital Screencast, the reality speaks differently. My deep knowledge of data management and analysis and ability to amplify efficiency in handling large volumes of information would be invaluable for promptly addressing complaints related to your digital products. Tackling customer complaints and resolving them effectively is not just about communication but understanding the intricacies that can interrupt user experience. My expertise in Python, VBA, Macros, and proficiency in R - Programming serves as a testament to my problem-solving capabilities, a quality you particularly require for your project. Lastly, my commitment to providing 100% client satisfaction aligns perfectly with what I believe your company values- optimizing client experience through empathetic resolutions. With me on board, you gain an invested full-stack developer turned customer service professional that not only resolves but also strives to improve upon product complaints to ensure utmost customer satisfaction.
$500 USD în 7 zile
4,9 (547 recenzii)
8,5
8,5
Avatarul utilizatorului
Hi Hope you are doing good, I can perfectly help you with that in quick turnaround. I am a professional Excel expert holding 7 years of experience in utilizing advance level tools, creating dynamic dashboards and Excel (including VBA and Macro) to perform Data Analysis, Data Visualization, Automation and complex calculations. I will be happy to discuss in detail how I am highly suitable for this project. Kind Regards Arun
$250 USD în 1 zi
5,0 (46 recenzii)
5,7
5,7
Avatarul utilizatorului
I have prior experience in digital marketing and ad management. Also my English is good and I know how to sell. Let me work on this. You will not be disappointed
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With my extensive experience in customer service and proficiency in communication skills, I am confident that I can effectively contribute to improving customer satisfaction and promoting a positive customer experience. I possess exceptional communication skills across multiple channels and have a strong ability to handle high-pressure situations and solve problems efficiently. My fluency in English further enhances my ability to effectively communicate with customers and address their concerns. I am committed to maintaining your company's reputation for excellent customer service and am eager to contribute to the success of your support team. Therefore, I propose a bid of $450 to complete the project within 5 days. Thank you for considering my proposal
$450 USD în 5 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Drawing from my extensive experience in customer service and process management, I believe I can bring unique value to your project. Having worked in a variety of dynamic roles, including as a Customer Service Agent, Quality Analyst, and Logistics Coordinator, I have honed skills that align perfectly with your needs. My ability to communicate effectively, remain calm under pressure, and efficiently resolve problems makes me the ideal candidate to handle customer complaints related to your digital products. In addition to my robust skill set and substantial professional background, my fluency in English will ensure seamless communication with your customers. Language is such an important aspect of any customer service role since it often dictates how well clients can be assisted. Furthermore, I am skilled at utilizing various communication channels like phone calls, email and chat proficiently- a quality that is essential to promptly resolve queries or guide customers through any issues they may be facing.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I’m working in a 5-star hotel with 4 years experience in the Reservations department assuming leadership positions per exemplary conduct. Most mentioned in Trip Advisor for 1 year and excellent with handling disputes and guest satisfaction. If you are looking for someone to help you succeed in your business and delighting your clients with a 5-star service then let’s work together.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hello sir my name is jaydeep sir your project in i am interested, your project timely complete provided.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
17 years of Telecom professional experience in handling Customer complain, Problem solving, Data analysis in Excel for various Operators. Being a telecom professional, I am well aware of digital products and understanding and solving customer handset and signal related issues although they shows frustrations too often is an empathetic skill which I carry. My tasks are analytically correct. Error free delivery. Customer centricity is my motto Skills:- 1. Handle customer complain by providing technical support with high accuracy 2. Proficient Excel skill 3. Different customer has different problem and I have the ability to do technical analysis for each of them separately and time bound manner I want to discuss more and find out how I can help you in delivering a tailored solution. Looking forward to the opportunity.
$500 USD în 7 zile
5,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
Hi, I'm interested on the job that you posted. I am an experienced assistant, I am proficient in data entry and handling and office works using office application (Microsoft/Google).
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
As an experienced freelancer who has been part of a customer service team for several years, I understand the immense value of effective complaint resolution. I have dealt with numerous customer complaints, particularly in relation to digital products, and have developed a deep understanding not just of the issues that may arise, but also how to ensure customer satisfaction. My proficiency in English guarantees clear and empathetic communication, using phone calls, emails or chats where applicable to ensure clients feel supported throughout the process. In terms of my personal skills, I genuinely enjoy problem-solving and flourish under pressure. Digital products can be intricate and multifaceted, -I believe my track record in data entry and Excel work mirrors my meticulous nature and ability to navigate complexities skillfully. Moreover, I approach challenges with patience yet persistence; an unwavering commitment to finding the best solution for every customer. Therefore, hiring me for this vital role would give you peace of mind knowing your customers are catered to by someone passionate about making sure they feel genuinely heard and cared for. My goal is not only to resolve complaints but also to leave customers with a positive impression of our brand. Let's work together so we can continually improve your product and bolster customer satisfaction!
$250 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am a Price and Data analyst with over 10 years of experience. My daily role involves working with data in excel, Salesforce and SAP. I also convert files to and from different formats in order to extract data. I also believe in perfection, therefore 0% error margin.
$500 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Well,I am a Professional content and research writer.I have been working on this field since 2018 and my typing skill is far better with the proven results satisfying the clients every time.I have completed my Bachelor's Degree in 2022 and I have English Proficiency Test results too. Besides this, I always have been seeking those who have passion and faith towards my profile and that I can complete the assigned task on the desired time enthusiastically with more accuracy. Thank you!
$500 USD în 3 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
As an experienced customer service professional, I bring a wealth of skills and qualities that make me an ideal candidate for resolving product-related complaints for your digital products. With a proven track record of effectively addressing customer concerns, I excel in providing prompt and courteous assistance to ensure customer satisfaction. My strong communication skills allow me to empathetically listen to customers, understand their issues, and provide clear explanations and solutions. I am adept at utilizing various communication channels, including phone, email, and live chat, to promptly respond to inquiries and resolve issues efficiently. Additionally, my ability to remain calm and composed under pressure enables me to handle even the most challenging situations with professionalism and grace. Furthermore, my attention to detail ensures that I thoroughly investigate issues and implement effective solutions to prevent recurrence. Overall, my combination of experience, communication skills, problem-solving abilities, and dedication to customer satisfaction uniquely qualifies me to excel in resolving product-related complaints for your digital products.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With an experience in Customer Service, I will deliver comprehensive solution in handling your clients complaints concerning your digital products. I possess strong communication skills, strong typing accuracy and a keen eye for detail. Ensuring accurate and efficient data entry and communication of all your products information. I am confident in my ability to integrate into your team and maintain the company's reputation.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am interested in sending a proposal for this job and can carry out this job because I have experience in work involving the public sector, hopefully I can help resolve customer complaints effectively and efficiently
$300 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am the best candidate for this project because I have experience to finish the project on time with expected results. I have the track record to prove my competence, and my peers and colleagues will vouch for me. I would appreciate it if you give me a chance, and I am confident that I will succeed
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I can generally compile up to 10 pages of lecture notes per day. I’m interested to hear more about the project and the subject matter of the lectures. If you award me the project, I’d be pleased to discuss this further and get started for you as soon as possible. Thanks!
$450 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am a graduate in Computer Science and Information. I studied data analysis, databases, and data cleaning. I have many skills such as Excel, SQL Server, power bi and data cleaning.
$300 USD în 5 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I read your project description, I have 4 years of experience on your project. (Where I have worked offline) I can do this very easily. I have already completed a few projects like this. Just close your eyes and trust me. I am sure, you will be happy
$450 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Because, I can give you the service which another person cannot and I am making you sure that I will finish the work before the time given by you.
$500 USD în 7 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul INDONESIA
Jakarta, Indonesia
0,0
0
Membru din feb. 28, 2024

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