Need E-Commerce Customer Service Agent

$2-8 USD / hour

Închis

Data postării:

circa 4 ani în urmă

$2-8 USD / hour

**You are required to have Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience** You will need to be available for graveyard shift. (9am-5pm EST) As a Customer Service Agent, you will work under the Customer Service Coordinators guidance. The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, giving customers information about products, and processing returns. Essential Duties and Responsibilities: * Answer customer service emails * Locate and track packages * Make changes to orders - Per the customers request * Other assigned Customer Service duties Requirements: * Fluent or Native in the English Language * Proven working experience as a Customer Service Agent * Results driven, sense of urgency, and a high standard of professionalism * Excellent communication and interpersonal skills * Experience using: Google Sheets, Docs, Freshdesk, Shopify, and Aliexpress.

ID-ul proiectului: 23478559

Despre proiect

28 propuneri

Proiect la distanță

Activ: 4 ani în urmă

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28 freelanceri plasează o ofertă medie de $6 USD/oră pentru proiect

@Excelentt

I have 10 years of experience. I have worked with Freshdesk, Shopify, Aliexpress and Google Sheets. I have done all of the tasks. Is this a drop shipping store? Looking forward to your message and answer.

$5 USD în 40 zile

5,0

(78 recenzii)

6,5

@jonna88

Hello, how are you doing today? You can call me Jenna. I am interested in working on this project. I am currently not committed to any other jobs and I am hoping that we can discuss all about this project. Thank you and have a great day!

$5 USD în 40 zile

4,9

(60 recenzii)

6,4

@cowboy14

Hi Sir, Able to take direction and continue without any supervision. Working as freelancer since July, 2010 (Check my freelancer profile) and gained lots of experience and skills in the meantime. Able to assist you almost with everything that you need to be done on Web. Some of skills / experiences are: • Data entry / research • Website Management / Troubleshoot • E-commerce Website / eBay Store / Amazon Store Management ( order processing / inventory update / customer query / new product listing) • Customer Support • Web design • Web development • eBay / Amazon marketing / increasing sales I work per day 8-12 hours on my Desktop and almost all other time I stay online on My smartphone so you can get me almost always whenever you need me. I am okay with 40+ hours work per week .. If you have any question / query , please ask. Ready for sample hours. Waiting for your reply. Thanks, Sakib

$7 USD în 40 zile

4,9

(147 recenzii)

6,6

@okechukwu1

Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role, I feel I am that person. I have over 3 years of V.A. experience which has involved responsibilities such as email handling and social media posting to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. Hopefully, this brief proposal is enough for you to grant me an interview.

$8 USD în 40 zile

5,0

(11 recenzii)

5,8

@ITSolution24x7

I Will Be Your ⭐⭐Virtual Assistant⭐⭐ for Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience** available for graveyard shift. (9am-5pm EST) ⭐No advance payment. ⭐Pay once project completed # Customer Service Support # Social Media Marketing Plan and Management # Classified Ads posting + Internet marketing # Data Entry # Follow up calls, respond to inquiries +Live Chat Support # Update Website # Email sending and Follow-ups. # Increase your followers for Facebook + Instagram + YouTube etc If there's something I did not mention that you need, please send me a message, and I will be happy to help.

$5 USD în 40 zile

5,0

(15 recenzii)

4,5

@GopalJp

Dear Sir, I am writing to bid for this job of Data Entry/Administration/Virtual Assistant. I possess 8 years’ relevant experiences as a virtual assistant. As a freelance virtual assistant, my areas of expertise are Data Entry, E-Commerce, Email handling, Zendesk, Tickets Management, record keeping document preparation, maintaining files, Bookkeeping, Accounting, Payroll and Tax Preparation. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am extremely good on spreadsheets like Excel, Google Sheets, Access, Words, PowerPoint and Others. I have expertise on software such as Xero, QuickBooks, MYOB, Zohobooks, Peachtree, Sage, Shopify, Amazon, E-bay, Zendesk, LoanDesk and Many others. I am a self-starter. So, I’m ready to begin work as your virtual assistant as soon as possible. Thank you so much for your time and consideration. Sincerely, Gopal

$5 USD în 40 zile

5,0

(15 recenzii)

4,6

@Charlton2011

Hi, I am a native English speaker who possesses exceptional communication and I.T skills. I am highly reliable, flexible, responsive and time sensitive. My experience includes but are not limited to the following: * Wordpress website development (basic - intermediate) * Shopyify ecommerce platform content management * Microsoft office suite * Database admin (Windows server) * Remote desktop assistance * Quickbooks * Live chat support using Zopim * Project management * Web research * Rock star virtual assistant Please provide me with further details and I will deliver quality work. Regards, Charlton

$5 USD în 40 zile

5,0

(6 recenzii)

4,3

@sujon214

Sir I have 5 years experience in this relevant task. I am a professional freelancer. I will do your task within your budget. So you can select me as a right freelancer. Please hire me. Thanks

$2 USD în 40 zile

3,9

(15 recenzii)

4,5

@serenaonline

I am interested in the Customer Service agent position, I have experience in telesales, telemarketing and customer services. I’m fluent in English and also hold a degree in Business management Hope to hear from you soon Kind regards Serena

$8 USD în 5 zile

0,0

(0 recenzii)

0,0

@Sarthim12

I want to work daily. I can give my best. Relevant Skills and Experience Typing

$5 USD în 10 zile

0,0

(0 recenzii)

0,0

@yowsef

I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.

$5 USD în 40 zile

0,0

(0 recenzii)

0,0

@senselcovai

Reach out to me

$16 USD în 50 zile

0,0

(0 recenzii)

0,0

@THIRDOFMAY

Hi, To be honest, I have no direct experience using Freshdesk, Shopify and Aliexpress but know what they are for. I am a fast learner and dealt with different systems so that will not be a problem. I have 12 years of experience in customer service on all platforms (voice, email, and chat), including providing technical support assisting major telecommunication and television providers in the US. I have almost two years of experience being an executive virtual assistant providing administrative assistance as well as system recommendations to various small business entities mostly in real estate and other fields. The most recent task I had is to help clear email backlogs for an online shop selling bridal gowns across the globe. I am open to new learnings and is available asap. Regards, Jess

$6 USD în 40 zile

0,0

(0 recenzii)

0,0

@popsicles

Hello, My name is Sophia, with my experience in customer service and available time frame 40-50 hours, 6 days a week, I can guarantee you and your clients a stable and reliable support system. I always dedicate discipline, respect and hard work to any task assigned to me. I'm a very friendly, patient, understanding and tolerant individual. All of which are core pillars in my experience, to great customer service, which I'll commit to your clients if hired. I'm very tech-savvy with experience in using and managing various software like Kayako, Clickfunnels, Trello, Keap Salesmate, G Suite, Microsoft Office Suite, Vanillasoft and various social media platforms. I'm a quick learner and will be dedicated to any training imperative for the smooth running of your business. I'm available to start immediately if hired and open to working overtime if required. Please do not hesitate to contact me if my proposal meets your requirements.

$8 USD în 40 zile

0,0

(1 recenzie)

0,0

@singharpit122

hello sir ,experience of 5 years in a very renowned firm can talk to anybody in a flawless manner ,give a chance to me i sure i wont let u down ,

$2 USD în 14 zile

0,0

(0 recenzii)

0,0

@M14Islam

Hi there, My name is Mujahid and I am an experienced Virtual Assistant. I have worked for Amazon customer service,seller support and for amazon sellers as well. I am detail oriented and self motivated person can work under minimum or zero supervision. I have been rewarded for my customer obsession attitude. I am proficient in google sheets, docs , zendesk and I am quick learner.

$5 USD în 40 zile

0,0

(0 recenzii)

0,0

@AquaticsAlex

I have over a decade of customer service experience. My most recent employment was on an IT technical support desk for the UK health service. I have experience managing tickets through various call management systems and I have experience of taking inbound contacts via web chat, email and telephone. I am a native English speaker and can type at approx. 100 wpm with a high level of accuracy.

$8 USD în 40 zile

0,0

(0 recenzii)

0,0

@shellyjvl

Hello. I am certainly an expert with Shopify, Email handling, and answering tickets. However, I am more experienced in using Zendesk. Nevertheless, I dont think I will be needing a lot of training since Freshdesk is the only tool I have not tried with, but rest assured, I am confident that I could learn to navigate Freshdesk easily. I am new to this platform but I can assure, you will never regret in accepting me as part of your team. I am self reliant, consistent and as a CSR, I am patient and I made sure that the customer's will leave an excellent experience feedback, specifically in customer service. Best, Shelly ?

$5 USD în 40 zile