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Virtual Assistant / Customer Service

$15-25 AUD / hour

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Data postării: circa 6 ani în urmă

$15-25 AUD / hour

Hi, I run a website and Ebay store doing 80-100 orders per month. Currently my partner and I work full time, so our business phone goes unanswered. We miss about 3-7 calls a day. These are typically warm leads, hot leads, product enquiries, and technical difficulties in placing an order. Looking for an Australian based VA / CSO that we can divert the business phone so that it gets answered, and we can provide good customer service. Must be based in Australia please with great english, phone, and email skills. Duties : - answering the phone & responding to enquiries. As you get familiar with the business you will be able to handle these on your own. Initially just take a message, and I can help you respond. - quotations & product enquiries. Lots of people call with question about a product and it is an easy conversion to get them to buy. - creating shipping labels. Take the orders on Ebay and through the website (2-6 per day on average), and create the shipping labels using Australia Post MyPost website. Email them to me so that I can print them and despatch the goods. - basic bookkeeping into Quickbooks online. Very easy I will train you to do this, but creating invoices where needed, and reconciling the sales receipts from the website to the bank account. - follow up on quotes by phone and email. Would like to pay an hourly rate. I understand that the work itself will be sporadic and not in 1 hour blocks, but you will need to estimate the hours in total. Can negotiate a commission on incremental sales where you are wholly responsible for the sale. Look forward to hearing from Australian based applicants. Applicants from other countries will not be considered.
ID-ul proiectului: 16000153

Despre proiect

20 propuneri
Proiect la distanță
Activ: 6 ani în urmă

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20 freelanceri plasează o ofertă medie de $18 AUD/oră pentru proiect
Avatarul utilizatorului
Hello, I am very interested. You may review my profile here: https://www.freelancer.com/u/motiur03 Thanks
$15 AUD în 40 zile
4,8 (366 recenzii)
7,9
7,9
Avatarul utilizatorului
Hi, I have got your job posting on Virtual Assistant / Customer Service. According to your job description you need a fast one for helping you in your tasks. And yes you have mentioned about your time. For your kind information I want to let you know that I have been working with these types of works for more than 7 years without any single time schedule problem. I am fully expert in web research, extracting email, data mining, Google, Bing, Yahoo, MS Office (Full), Google Docs, Google Document, Google Spread sheet, Ad words, Analytics, Webmaster, SEO, SMM, EM, SEM, PR, B2B Marketing, Lead Generation, Directory and other related programs. I can assure you that I will be able to assist you in your task in time with quality work. I have already completed so many projects. Please have a look on my portfolio and profile. I have listed many successful projects in my work history area. Good. Knowledge of MS-excel, office, internet tools and I can do work with in time periods which you mention in project detail. We are having about 6 year of experience in Bulk mailing list Development and other similar projects. We have completed over 100 projects on Bulk mailing list Development. I am also ready for unlimited revision. I am graduate of BCA, Masters in MCA, M.Tech. Experience of 10 years in MS Word, MS Excel and Data Entry, Data Conversion from PDF to MS Word and MS Excel, word press, HTML, CSS and internet research. Regard's Bhawna
$15 AUD în 40 zile
5,0 (146 recenzii)
6,7
6,7
Avatarul utilizatorului
Hello there, hope you are doing fine. In case you cant find an Aussie people for this project then ill be happy to work for it. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
$15 AUD în 40 zile
4,9 (68 recenzii)
6,9
6,9
Avatarul utilizatorului
Hello, I graduated from Boston University USA. I have lot of experience working as virtual assistant doing customer support, handling esquires, creating shipping labels, bookkeeping into Quickbooks online, etc.. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US time zones. My IT skills are quite decent. I have latest computer with 2-3 hours battery backup in case of power failure. Then a generator for back up is also available. As for my connectivity, have 2 internet broadband connections, the best there are in the market. Thus, I can remain connected with you, for full 8 hours of the day without interruptions. My personal qualities are: - Detail Oriented, as handled many sensitive contracts in past. - Trustworthy and honest team player - Very Fast Learner. Thank you Best Regards
$15 AUD în 40 zile
4,9 (8 recenzii)
6,4
6,4
Avatarul utilizatorului
Hi there, I hope you are doing well. I would like to apply on this project that you have posted for a Virtual Assistant. I have been working as a freelancer for over a year now and have been hired multiple times as a Virtual Assistant with different task depending on the need of the employer. I have also completed various project in the past. I am hard working and very much willing to learn in case that the task is something I am not familiar with or something I do not have experience with. I am reliable and can be easily reach. I can work on a full time basis, 40 hours a week or more if needed. I can start as soon as you award me. Please send me a message so we can discuss the details of your project over chat. Thank you and have a great day!
$15 AUD în 40 zile
5,0 (27 recenzii)
5,9
5,9
Avatarul utilizatorului
Hi Greetings!!! I have seen your job post and understood your requirement. As an expert in Customer Service, Research, Data Analysis, eCommmerce, Photoshop tasks and Data Entry, I can do the job you posted within given time frame with maximum accuracy and looking forward to work with you for longer period of time. We are a team of well experienced and trained female professionals. Our strength and strategy is 100% accuracy with commitment and on time delivery. We have proved our expertise in these skill sets : * Web Research in any language, Excel, Word & Powerpoint * Handling and Managing Online Marketplace accounts in Amazon, eBay, Etsy etc with Image editing to meet their guidelines * Data Collection, Data Entry, Data Analysis & Data Mining * Web Designing & Developing * Inventory Listing, Updating & Order Processing in marketplaces & eCommerce applications like Shopify, Magento, Woo Commerce etc * Handling Customer Service - via email and Live Chat for buying, selling, technical and non technical queries / information. We will follow all the instructions and available for 24*7 support on Skype. To get a better idea of our work and achievements please have a look at the 5 star reviews and valuable comments by our clients. So I would like to get response from you so that we could show up our work. Thanks and Regards Bhargavi
$16 AUD în 35 zile
5,0 (23 recenzii)
5,0
5,0
Avatarul utilizatorului
Hi, Being attracted with your declaration of the program, I feel tempted to have the chance to make your work complete carefully and sincerely. I would like at present to have your kind mind and as soon as possible. Sincerely Your obedient helpful person Chinmoy Sarker
$15 AUD în 40 zile
5,0 (28 recenzii)
4,6
4,6
Avatarul utilizatorului
Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam
$15 AUD în 40 zile
3,5 (19 recenzii)
5,1
5,1
Avatarul utilizatorului
Dear Valued Employer, I can add value to your project, by suggesting new ideas. I am fast and reliable. For further understanding why I am the right firm for your project, kindly check my profile, reviews, rating and portfolio. With over 8 years of cross-functional experience, and helping clients world wide with diversify team, I provide genuine and innovative solutions as per your circumstances and requirements. I am MBA-Finance, M.A-Economics, and Qualified Chartered Accountant. If you feel to discuss more before you award me the project, you can send me the message. Kind regards, Rakesh
$22 AUD în 40 zile
3,4 (5 recenzii)
5,0
5,0
Avatarul utilizatorului
I have 5+ years professional experience in administration/sales which includes reception skills, advanced customer service, sales/marketing skills and basic bookkeeping including invoicing. I am prompt, professional, and thorough. You can be sure your customers will always be given the best service, professionalism and care. I look forward to hearing from you to discuss my application.
$22 AUD în 40 zile
3,9 (4 recenzii)
3,4
3,4
Avatarul utilizatorului
Hi There, I have 2 years experience in Customer Support - I am from New Zealand though currently living in Bali, Indonesia which has a similar time zone to Australia so I hope I can help!
$22 AUD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
A proposal has not yet been provided
$16 AUD în 60 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I have a proven related experience and I should be a good match for this job. Please see my profile for more details if needed. Thank you!
$16 AUD în 40 zile
5,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
A proposal has not yet been provided
$23 AUD în 15 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Dear Human Resources Manager, I am Khristine R. Beltran. I have had experience in customer service specifically in providing customer service to people from different countries. I would like to try my chance in your office and I can assure you that I will give a satisfying customer service to people whom you value as your clients I am very good at answering inquiries with correct and accurate information. I am used to giving customer service through social media pages and emails. I have had an experience working in call centers based here in the Philippines. I love working part time and I love selling as well not only the earnings but also learning that I bring away every time I do a task. I never complain about the labor pains because what I am always after is the knowledge that I will gain from it. I know the difference between paths and purpose. I may have failed on my chosen path but I will never give up on my sacred purpose. When I dream and pray I always visualize all the details of my dreams because my imagination inspires me. I want to work with other like-minded dreamers who have fire in their hearts. I hope that you can consider my application. Thank you so much and I am looking forward to hearing from you soon.
$22 AUD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
can do it for free the first time. I am very very good at negotiating. I am watching videos about it every day. If you want we can skype/I can give you a call and I can negotaite with you about whatever you want. I will do this project for free and If you want you can hire me.
$22 AUD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am based in Australia and have 10+ years experience in the customer service industry. I enjoy working and interacting with people and have the experience of dealing and interacting with a diverse range of people throughout previous roles. I have excellent written and verbal communication skills and although I have no prior experience with Quickbooks, I am a fast learner and enjoy learning new skills. Look forward to hearing from you soon!
$24 AUD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul AUSTRALIA
naremburn, Australia
0,0
0
Metoda de plată a fost confirmată
Membru din apr. 1, 2017

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