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Virtual Assistant Needed for Customer Service, Community Management and Reporting

$8-15 USD / hour

În desfășurare
Data postării: aproape 8 ani în urmă

$8-15 USD / hour

Hello freelancers! I'm looking for a Virtual Assistant (VA) to help me with customer support, community management, business and personal e-mails, as well as documentation and reporting. The applications used to perform these duties include, but are not limited to, Zendesk, Shipstation, Facebook, Instagram, eBay and Gmail. You will be interacting with hundreds of writers, small business owners and creative professionals from around the world, but mostly in the U.S., so excellent writing and grammar skills in English are required. Experience with spreadsheets and the ability to navigate through new software and websites easily will also be needed to perform your duties. You must be available to work at least 3 days per week. The time of day is not important. If this sounds like something you'd enjoy doing, please write to me so we can chat! Thanks
ID-ul proiectului: 10540024

Despre proiect

9 propuneri
Proiect la distanță
Activ: 8 ani în urmă

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Acordat utilizatorului:
Avatarul utilizatorului
Dear Employer, I am writing you because I am very interested in Support, Customer Service and Community Management and I think I am more than suitable for this position as I can bring the following skills and experience to the table: - I hold an Engineering degree and a Master of Science in Phyics from the University of Leeds, UK, which means that I have had the opportunity of writing reports at a high-technical level. - I am very efficient, I can type very quickly which allows me to manage several applications while navigating and multi-tasking. - Academic experience managing large datasets in Excel. - Exposure to at least 30 different social networking applications and software, which allowed me to become a very fast learner in terms of tools and s/w applications. - Reporting at Research Level - Excellent interpersonal skills - Professional and effective communicator Additionally, - I have 1 year of experience in Technical Software Support and my main responsibilities can be summarised as follows: - Diagnosing software faults and solving technical problems, either over the phone or face to face. - Working with customers/employees to identify software applications problems. - Updating software tutorials and presentations to support employees’ enquiries. - Working with the Research and Development team to present the latest software version. I look forward to hearing from you, Kind Regards, Vanessa.
$11 USD în 8 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Kindly share more details about your business. I have used all of these tools like Zendesk, Shipstation, Facebook, Instagram, eBay and Gmail. Moroever, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark, zopim), admin support, email handling, phone support, content moderation (tap-trip, liveleak, chatous, liveleak, [login to view URL]), ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks. I have made excel lists, mailing lists, product search & made lists. I have also done linkedin searching & mailing list creation. I have also done product entries task using magento, Shopify, woo commerce and other e-commerce platforms.
$8 USD în 6 zile
5,0 (24 recenzii)
5,4
5,4
9 freelanceri plasează o ofertă medie de $11 USD/oră pentru proiect
Avatarul utilizatorului
Hi, I can do this for you. Please send a massage in the PMB for details.......Best Regards flashsaiful D
$12 USD în 6 zile
4,9 (136 recenzii)
6,4
6,4
Avatarul utilizatorului
Dear sir, I have gone through your project description and yes I can assist you in handling all your customer support, email handling, social media etc. I am fast learner so getting myself acquainted with new software will be quite easy for me. I can work 3 days or more in a week as per your requirement. I am honest and reliable virtual worker whom you can trust and work with for long time. Looking forward to hear from you. Thanks Swati
$14 USD în 30 zile
5,0 (32 recenzii)
5,1
5,1
Avatarul utilizatorului
Hi, I am a proactive web content writer with experience in writing quality and unique content and a good experienced as a virtual assistant. I have experienced QA experts/proof readers who can cater all your needs and requirements for this project. I will feed all the information into your CMS/backend. OR upload the file straightaway to your server website. You can straightaway give the uploaded file for printing. You do not need to check for spelling errors. And the QA team will carry out the verification of all the fed data for errors. Rest of the process is pretty straight forward as well. I can work 5 days in week on your project. Alternatively we can have a quick chat in order to get the clarity of your requirements. Looking forward to hearing from you soon. Thanks & Regards Indivar
$8 USD în 40 zile
5,0 (1 recenzie)
1,1
1,1
Avatarul utilizatorului
I am a South African English speaking person and have very diverse experience in business. I pick up new software easily with minimum instruction and can offer all the VA skills you require. I am not proficient in Zendesk or Shipstation, but I am a fast learner and have learned many in-house as well as corporate software in a short space of time. I am, however, quite knowledgeable in the other listed applications. I am on a GMT+2 timezone but can be available to later hours to be online on Skype for at least part of the day based on US times.
$11 USD în 6 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resumes for students who where planning to go abroad
$12 USD în 6 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
Miami, United States
5,0
22
Metoda de plată a fost confirmată
Membru din nov. 26, 2013

Verificarea clientului

Mulțumim! Ți-am trimis prin e-mail linkul pe care trebuie să-l accesezi pentru a revendica creditul gratuit.
A apărut o eroare la trimiterea e-mailului. Încearcă din nou.
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