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MSP IT Technician – On-Call Basis

$15-25 USD / hour

Închis
Data postării: circa 1 lună în urmă

$15-25 USD / hour

As part of our Managed Service Provider (MSP) team, we're in need of an IT Technician with experience in IT support, especially within an MSP setup. The ideal candidate would have: - Proficiency in hardware troubleshooting, network configuration and software installation - Hands-on experience with managing customer support tickets, overseeing system upgrades and maintenance and maintaining/troubleshooting hardware and software issues - Strong familiarity with Windows as this is our primary operating system. This is an on-call position which includes running our newly-formed service department in a dynamic and professional manner.
ID-ul proiectului: 38212716

Despre proiect

11 propuneri
Proiect la distanță
Activ: 1 lună în urmă

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11 freelanceri plasează o ofertă medie de $20 USD/oră pentru proiect
Avatarul utilizatorului
With my decade-long experience in the field of IT and services, specializing in network administration, cybersecurity, VOIP, and system engineering, I’m confident that my skill set aligns perfectly with your requirements. Not only am I proficient in hardware troubleshooting, network configuration, and software installation but I also have extensive experience in managing customer support tickets and overseeing system upgrades and maintenance – crucial skills for a proficient MSP IT Technician. One of the key values I bring to the table is my ability to adapt quickly to dynamic environments. My experience with small and enterprise-sized companies has honed my skills to work effectively in diverse settings. This ensures that your newly-formed service department will be handled professionally and efficiently regardless of the nature of the issue. Moreover, having worked closely with vendors such as Cisco, VMware, IBM, Mikrotik, Ubiquiti, Lenovo, Fortinet, Palo Alto, Pfsense and Microsoft, I am deeply familiar with Windows operating systems which is a primary requirement for this role. Additionally, I always prioritize best practices when designing and recommending solutions. In an industry where data security is a growing concern, my expertise in cybersecurity will be an added advantage for your team.
$20 USD în 40 zile
5,0 (1 recenzie)
1,9
1,9
Avatarul utilizatorului
As a seasoned IT technician, I have cultivated significant expertise in providing high-quality technical support and offering timely solutions for various computer hardware and network issues. From installing and troubleshooting Windows to effectively managing customer support tickets, I have the skill set that aligns impeccably with your needs. I have also garnered extensive hands-on experience in maintaining and upgrading system infrastructures, ensuring seamless operations for businesses. Over my career, I have dealt with complex hardware and software problems efficiently. With this proficiency, I can swiftly execute any task that comes under the purview of an MSP IT technician. Moreover, what sets me apart is my strong focus on professionalism, a quality crucial for running a service department. My timely and thorough response to distress calls will ensure minimum downtime for your clients. Overall, my competencies coupled with my dedication to delivering top-notch services makes me the ideal match for your dynamic MSP team in need of an on-call tech expert like myself. Let's connect and let me show you the immense value I can bring!
$20 USD în 40 zile
5,0 (2 recenzii)
1,7
1,7
Avatarul utilizatorului
Hi Hearing Manager, As per your Bid, regards to the MSP IT Technician – On-Call Basis position. Request for your kind appointment to discuss further regarding said position available at your organization. I have 7 year's of working experience am presently working as an Sr. System Administrator, request for your kind assistant in scheduling my interview for said position. Any time which is convenient for you will work for me. I am also available for Skype interview. I will wait for your kind response to my request. Thank you
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With more than 15 years of experience in providing technical support to different clients and organizations, from PC to Mac and Android to IOS. I satisfy my clients with my dedication to work and get the job done. Sometimes my repeating clients come up with complex problems, on which I research and provide acceptable solution to the problem. I can help you with the following: ✅ Remote Troubleshooting: By accessing your computer remotely I can fix your Windows / Mac as well as software problems (Installation of applications, resolve email issues, antivirus etc.) and help setting up other products such as printers, scanners, projectors, external display and conference room equipment etc. ✅ Remote Assistance: I can help you over phone, chat or email to fix your computer or network and provide assistance related to iOS and Android etc. I accept complex problems as challenge and feel happy to provide solution, of course there is nothing more important than a smiling face. I am available for any time zone and open for contract.
$15 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
With my extensive background and experience in Windows and Microsoft product support, I'm the perfect fit for IT support within your MSP setup. I specialize in Microsoft Windows, Office 365, Hardware and Software troubleshooting, and User support. I am also good at remote support. In conclusion, my technical expertise alongside my experience dealing with Windows applications makes me a reliable candidate for your MSP setup. I guarantee thoroughness and precision in all my tasks and would be more than excited to undertake this endeavor with you. Let's collaborate to support user systems that help ensure seamless experiences for all users!
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am a seasoned IT solutions provider professional with 6 years of experience providing IT solutions and working proactively to keep large companies achieve connectivity through network maintenance, active directory and email setup, hardware and software maintenance among other solutions.
$19 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Seasoned IT Engineer with 12+ years in support, infrastructure, and task automation for global companies. Expert in implementing, configuring, and developing project management software. Effective in direct customer communication and delivering timely solutions. Strong technical, written, and verbal skills. Experienced team leader, closely monitoring and guiding daily progress.
$20 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul UNITED STATES
Shawnee, United States
0,0
0
Membru din iun. 11, 2024

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