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Marketing, Sales, and Customer Service (US and Canada Only)

$25-50 USD / hour

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Data postării: aproape 5 ani în urmă

$25-50 USD / hour

I have a client who is looking to hire a Marketing and Sales Manager/Customer Service Representative in the US or Canada for his business. We provide custom made marketing strategies and services for businesses. Founded in the year 2008, our company has provided marketing services to a growing list of highly satisfied clients, a majority of whom are market leaders in their sectors. Qualifications: • Must have at least 1-year experience as a Customer Service Representative • Fluent in both written and spoken English (native English speaker) • Able to think fast, find answers, and respond quickly to customer issues • Able to concentrate on multiple problems at once • Excellent time management and prioritization skills • Customer focused, aims to provide a positive customer experience and at all times. Customer Service Representative Job Duties • • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed. In your proposal, kindly include your answer to the following questions: 1. What customer service tools do you have experience with? 2. Have you had a time when a customer was reporting a technical issue that you didn't know the answer to? What was your approach, and how did it end up?
ID-ul proiectului: 19244713

Despre proiect

10 propuneri
Proiect la distanță
Activ: 5 ani în urmă

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10 freelanceri plasează o ofertă medie de $37 USD/oră pentru proiect
Avatarul utilizatorului
Hi, I am sure you are doing great, so you need a marketing expert, can we talk? Let me tell you I am a digital marketer so if you are looking for quality and advance SEO then I think am the best fit for you, as I can assure that you will get quality service in a very reasonable tag. Should we talk before you take any decision? Thanks Paramveer Singh
$41 USD în 40 zile
4,9 (21 recenzii)
5,1
5,1
Avatarul utilizatorului
I hope you will happy with our work Relevant Skills and Experience We have a great stability to do work in time
$38 USD în 12 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
I am organized and a motivated professional with experience in providing administrative and customer service skills. I am confident I would be a valuable asset to your team. I have excellent computer skills and good knowledge of Word processor. I will be glad if I'm shortlisted and I am available to work with you as a freelancer. I will answer to my task with promptness a
$27 USD în 40 zile
0,0 (0 recenzii)
0,0
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Avatarul utilizatorului
Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC. I've worked with Singapore Airlines. I've worked on various Customer service tools like Excalibur, Amadeus and other tools it actually depends industry wise what software they want. Just need a little training on new clients software will be able to grasp it ASAP. I've come across questions where immediately response cannot be given in this situation I always assured a call back with proper resolution or a answer as per the situation. Please revert so that we can discuss further. Kindly reply Hi to start a conversation. Kindly send me a manually typed message as I am not able to speak to a client on chat from my end.
$40 USD în 40 zile
0,0 (1 recenzie)
0,0
0,0
Avatarul utilizatorului
I am currently working as a customer service representative in United Arab Emirates. I have eight years of solid experience.
$30 USD în 5 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
Dear all, I have been around the telemarketing and telesales industry for more than 12 years whether for Landlines, Telecom, Solar Panels companies, Senior Medical Supplies such as knee braces/back braces, local listings for yellow pages/google ads and SEO not to mention Real Estate appointment setting and closing leads. I have operated and managed different dialers, predictive and normal ones, as well as different types of CRMs depending on client needs. I am a good fit for this job as I possess : ➢ Strong attention to detail to ensure accurate and high-quality work is delivered ➢ Great communication - responsive to the client and my team (providing timely and clear communication) ➢ Speedy and efficient – always meeting my deadlines ➢ Logical and organized in our approach to work ➢ A willingness and interest in working with others, being patient and encouraging of those in our team ➢ Possessing an ability to look at how I can develop the skills of others in the team ➢ An understanding/exposure to the real estate industry. ➢ We think independently and work to find a solution to problems that may arise ➢ Writing scripts ➢ Spectacular closing skills. ➢ Ability to handle surprises and objections on the call. ➢ Ability to provide an amazing customer service experience Looking forward to hearing from you and to put my expertise to good service. Best Regards, Khaled Mawhoob
$36 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0
Avatarul utilizatorului
You have a need for a truly tested sales professional. The hard part is reading all the great descriptions about each individual. The question is can they back up their words. I have learned action speaks louder than words. I have proven my words by action over and over again. If you want more information contact me and I will give you a complete background. I have a well rounded sales and customer service background. Here are just a few of my abilities. I am looking forward to speaking to you soon. • Extensive Sales Experience, High-end Products • Customer Service Experience • Sales Trainer • Education Recruitment Training • Marketing and Advertising • Managerial Experience, High and Low-Volume Environments • Both Independent and Team Oriented I am based out of Fort Lauderdale Florida
$38 USD în 40 zile
0,0 (0 recenzii)
0,0
0,0

Despre client

Steagul PHILIPPINES
Mandaluyong City, Philippines
0,0
0
Membru din apr. 15, 2019

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