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I am in need of a Basic Ticket System that is web-based and will be used primarily for customer support. The following skills and experience are ideal for this job:
- Proficiency in web development and design
- Experience in creating and implementing ticket systems
- Knowledge of customer support best practices and procedures
User Registration: Users can create an account to access the ticket management system.
User Login: Registered users can log in to their accounts to access the system's features.
Ticket Creation and Management:
Create Ticket: Users can create support tickets by providing necessary details such as ticket subject, description, and priority.
Ticket Assignment: Tickets can be assigned to specific support agents or departments for handling.
Ticket Status Tracking: Users can track the status of their tickets, including whether they are open, in progress, or resolved.
Ticket Updates: Support agents can provide updates and communicate with users regarding their tickets.
Ticket Closure: Tickets can be marked as closed once the issue has been resolved.
Add Department: Administrators can add departments to categorize and assign tickets to specific teams or agents.
View Departments: Users can view a list of departments and their associated tickets.
Mail Server Configuration:
Add Mail Settings: Administrators can configure mail server settings to enable email notifications and communication.
View Mail Settings: Users can view and manage the configured mail server settings.
Password Encryption: User passwords are securely encrypted using hashing algorithms.
User Authentication: User authentication is implemented to ensure that only authorized users can access the system.
Templates to reply back if there is a new ticket based on the number and so on
ID Proiect: #36706174
Detalii despre proiect
70 freelanceri licitează în medie 264$ pentru acest proiect
*** Ticket System *** Hii, Greetings.. Visit us : https://www.freelancer.in/u/infowider11 *** Registration *** Create Ticket *** Add Department *** Mail setting *** Password Encryption We have team of designer a Mai multe
Thank you for considering me for your project. Based on your requirements, I can develop a basic web-based ticket management system for your customer support needs. With over 10 years of experience in web development a Mai multe
Hi Dear, Sure - I can provide you Modern, attractive & user-friendly web-based ticket system design With Figma or Adobe XD Format - Let me know if you need any other format, and please ping me to get started.!! Th Mai multe
Hello there, Hope you are doing well. As you are looking for a web developer to built a Ticket system . We have the skill set you need to make this project safe ,secure and Attractive. Gi Mai multe
I will build ticketing system with mentioned requirements. Give me chance to show you good result. Thanks.....
Dear , I have read your project Ticket Systemdescription. I have done similar projects in past and I can do your work. Please come to private chat to discuss in detail. I am a Professional Graphic Designer with 5+ yea Mai multe
Hi there, I can build a user-friendly and efficient ticket system for your customer support needs. With my expertise in web development, ticket management, and adherence to security protocols, I read your key features Mai multe
Hi There! You need of a Basic Ticket System that is Web-based and will be used primarily for customer support, I have seen the project description carefully send me a message for more discussion. As per your proj Mai multe
Hello sir/ma’am, I just read your Website Design project description. I can do it and am ready to start work immediately. The design provided will be creative and according to your requirements. I will deliver your p Mai multe
hey I encounter your need about Basic Ticket System that is web-based and will be used primarily for customer support. I have been a professional website developer for five years, during which time I refined my skills Mai multe
Hi, Greetings of the day....!!! We have gone through your requirement and We have ready system like this , we would like to show you the solution we have . We also believe that codeigniter or laravel will be the best Mai multe
Nice to talk you cyberscopegaming, After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz Mai multe
Hi there, I'm bidding on your project "Ticket System" I am expert in assignment and powerpoints, and can get it done for you efficiently. please leave a message on my chat so we can discuss the budget and deadline of Mai multe
Please check my Portfolio & Profile. Hello, my name is Salman Agha, having 5+ years of experience in this. I would like to work with you in this job. Please lets have a quick chat. Waiting for your positive response, Mai multe
Hey, I understand you are looking for someone to build a basic ticket system that is web-based and will be used primarily for customer support. My skills and experience make me ideally qualified to complete this proje Mai multe
Hi there, I am writing to express my interest in the web development project you posted. I am an experienced web developer, and I am confident that I can deliver a top-quality product that meets your needs and exceeds Mai multe
Hi I am having 6+ year of experience in WordPress, PHP(Laravel and CodeIgniter), REACT JS, NODE JS, MONGO DB,VUE JS, Mangento, MYSQL development if you can give me chance to work with you We had ready made Suppor Mai multe
Hey I already have a Dashboard which we can use for ticketing system plus I can develop a complete ticketing system. I have developed Event tickets system just few days back and I can share that with you to test my kno Mai multe