Finalizat

Troubleshoot and fix issues with wordpress plugin and theme

I would like a wordpress expert to work on the issues identified below for [login to view URL]

We have checked your server once more and collected information that could be helpful to you in resolving this issue.

This is what the server error log was showing initially, when the website was getting a 504 error:

[Tue Oct 09 11:07:59 2018] [warn] [client ] mod_fcgid: stderr: PHP Warning: include_once(lib/[login to view URL]): failed to open stream: No such file or directory in /var/www/vhosts/[login to view URL] on line 21

[Tue Oct 09 11:07:59 2018] [warn] [client ] mod_fcgid: stderr: PHP Warning: include_once(): Failed opening 'lib/[login to view URL]' for inclusion (include_path='.:/opt/plesk/php/5.6/share/pear') in /var/www/vhosts/[login to view URL] on line 21

And you can see in attached screenshot named Before which error we received.

After disabling this WP plugin web page managed to load as you can see in attached screenshot called After but there was no content displayed and following entries appeared in error log

[Tue Oct 09 11:14:42 2018] [warn] [client ] mod_fcgid: stderr: PHP Fatal error: Call to undefined function masterslider() in /var/www/vhosts/[login to view URL] on line 1

[Tue Oct 09 11:14:44 2018] [warn] [client ] mod_fcgid: stderr: PHP Fatal error: Call to undefined function masterslider() in /var/www/vhosts/[login to view URL] on line 1, referer: [login to view URL]

From the above I suspect that this is caused by plugin called masterslider and theme called storeup.

Aptitudini: HTML, Linux, MySQL, PHP, WordPress

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Despre angajator:
( 19 recenzii ) Nicosia, Cyprus

ID Proiect: #17929762

Acordat lui:

diama64

Hi there and good afternoon , i read your project about the issues you having with the masterslider , send me a message on chat and lets see what is causing those errors :)

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10 freelanceri licitează în medie 56€ pentru acest proiect

alyaspk

Hi, I am ready to fix your website issue and assure 100% satisfaction guarantee. I have 10+ Years experience in wordpress development. Please have a look on my profile to see my past work and reviews. Looking Mai multe

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a4logic

Dear Sir, Greetings! We wish to introduce ourselves as Webwised, a leading IT outsourcing company based in Karachi, Pakistan. We utilise the latest technologies to provide you with effective and the most relevant so Mai multe

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Zahi9

Hello There Good Day! I've carefully read your project description. I am very interested in doing this project. I am a professional web developer and WordPress expert. I will give 100% guaranteed satisfaction from Mai multe

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Billah230

Hey there i can fix this issue for you. Let's have a quick discussion. I need to ask you a couple of questions. Let's discuss. Thanks.

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webofsolutions

i am one best troubleshooting expert here........please add me in chat now..................................................

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mohamedgb00714

hello I can do this work for you just contact me and lets talk about it .

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webinvoidia

I have vast experience in Web Design, Web Development, WordPress, Shopify, HTML5, CSS3, and Responsive. I can work with many platforms to fit your needs. (iPhone, iPad, Mobile CSS), Twitter Bootstrap, 960 grid, Jav Mai multe

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zahranahamed

Provide root access to the server the issue is on the scripts, what is the plugin you are using contact through chat.

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waleedakram2

Hey , I can do this. I am experienced Wordpress developer. I can do customisation in any theme. Feel free to contact anytime for more discussion. Here’s some of my work. 1. [login to view URL] 2. [login to view URL] Mai multe

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