Visual IVR

Închis Postat la acum 5 ani S-au achitat serviciile după ce au fost prestate
Închis S-au achitat serviciile după ce au fost prestate

A call center with yearly more than 5 million calls wants to optimize the customer experience by reducing customer waiting time and drive down operating cost by using "Virtual IVR" technology. Within three month you need to implement the software. Use-case: customer calling can choose to receive an SMS to his phone to access the Visual IVR system for self help. The SMS contains a link that opens a webpage in which the customer can input his technical problem and location data. The link triggers the opening of a new customer case in the case management system, the phone number functions as the customer ID. After the info-transfer is complete and the case is opened the chat system delivers a confirmation to the customer.

Asterisk PBX Java PHP Arhitectură software VoIP

ID Proiect: #17345109

Detalii despre proiect

13 propuneri Proiect la distanță Activ acum 5 ani

13 freelanceri plasează o ofertă medie de 54872$ pentru proiect

mmadi

Dear RainydayAPP, I do have relative experience achieving something like yours "Visual IVR" thusly I am expecting discuss and progress. Relevant Skills and Experience I have 10+ years of experience in Asterisk Mai multe

$50000 USD în 12 zile
(45 recenzii)
7.0
jpadula

Hi there, We are a team based in Argentina with strong experience in software and mobile development. We are very interested in developing such a system, given that as a client we know what is expected to be attend Mai multe

$55555 USD în 10 zile
(29 recenzii)
7.3
abusayed2004

I can do it, I have 9 years of linux and voip experience and I am a digium certified, I am sure I can do it I have team for software developer

$50000 USD în 70 zile
(72 recenzii)
6.6
larymonata

Hello I have 10 years of experience in the telecom and web industry and done many similar project with Asterisk and Freeswitch. I can complete the project fulfilling your complete requirement and can deliver it on t Mai multe

$50000 USD în 60 zile
(55 recenzii)
6.2
moeed10

Hi, i can implement vitual IVR for you The experience our team have in VoIP and WebRTC is Developing and maintaining VoIP/Sip applications in .net/c++. Developed WEBRTC Media Gateway in C++. To Link PBX Vendors Mai multe

$55555 USD în 10 zile
(21 recenzii)
6.2
shahbaz1980

Hello, Have a nice day. I am owner of I-TECH. We are a company offering software development services. We will design the required IVR software. Please feel free to contact us. Best Regards, Shahbaz.

$80000 USD în 90 zile
(8 recenzii)
5.9
samyotechit

Off-course, I can assist you on this. This is Amit Sharma on behalf of Samyotech Labs and I am contended to present my proposal for your valuable project. Our Approach:- We would initiate your project by providing Mai multe

$55555 USD în 60 zile
(5 recenzii)
2.6