Getting my money out of getafreelancer

Hi everyone, I am needing suggestions and help, I requested a withdraw from getafreelancer last wednesday or thursday, I have sent them several emails and they will not contact me or give me the money out of my account. Is anyone else having problems with [login to view URL] GAF SUPPORT REPLIES: Please don't post messages like this on the board. It's not a project and will only cause delays. Your withdrawal will be processed as soon as possible. We must do security checks.