A Gold Coast based company have an immediate requirement for a motivated Online Customer Support Officer to join their dedicated and professional team. This is a challenging and rewarding role for the right candidate who is reliable and has a can-do attitude. The role starts as a Permanent/Full Time position for the right candidate. You will be answering customer inquiries, identifying issues, and resolving customer concerns.
Your responsibilities in this position will include:
Interacting with customers by phone, email and live chat in a friendly, supportive and efficient way
Identifying and resolving issues
Resolving customer complaints
Understanding our product range and assisting in online sales
Assisting customers on how to assemble and to use their products correctly
Maximizing customer satisfaction and ensuring a quality experience
To be considered for this role you will demonstrate:
Superior literacy and verbal communication skills
A passion for delivering exceptional customer service
High level of attention to detail and accuracy
An engaging and friendly personality
Ability to understand a diverse products range
Analytical thinking and problem-solving skills
Ability to adhere to company policies and procedures
Proven capability to resolve customer issues
Ability to multi-task and work unsupervised
Work efficiently and effectively in a high volume fast-paced environment
Work with a sense of urgency and a commitment to quality
16 freelanceri licitează în medie 441$ pentru acest proiect
Hello, Hope this message finds you well, I checked your details and I believe that my experience is what you are looking 4. I have been working on similar projects for the past eight years, and I have the essential sk Mai multe
Hi client, My skillset and expertise matches this task, and I therefore express my interest to help you handle your project; customer care professional. I am a dedicated and established PhD writer, with keen attention Mai multe
Hi! I am skilled Business plan expert in english and literature with skills including Research Writing, Technical Writing, Article Writing, Report Writing and Content Writing. Please hire me direct to discuss more ab Mai multe
I have experience of 5 years in customer support, working on emails, chat and phone, (Multi-task). Your requirement exactly matches my skills. Reward me the job for best outcome.
Please I would like to attach my experiences and share with you please mail me if you want a experienced person for this Relevant Skills and Experience I have worked for online customer supports already with a 5 star Mai multe
I have experience in dealing with customer queries through email chats . worked with Australian client and UK Clients. 4 years of experience in total.
hi i'm interested in the job. i live in australia, and once lived in brisbane. i will be responsible for my work.
I already have a work experience as telecaller in Airtel office.. So u can believe me 100%in this job.. and I also running podcast( independent fm) with successful listeners.
Hi, After reading through the requirement of the role, I'm glad to inform you that I am willing to be a part of the team. I am a Certified customer service professional with work experience in the customer . service t Mai multe
Experienced in Customer Support over email and chats, both with B2B and B2C customers. I am a fast learner and I posses good customer service skills.
I will deliver at your [login to view URL] a difference in your work and best you will admire,fast,cheap and accurate work is what you deserve.
First off, I have the kind of personality you need for the job. I am amiable, easy-going, humorous, expressive, and above all, a people person. Second, I have an awesome command of the English language due to my legal Mai multe
hello i'm profesional can handle customer, i'm from national university in my country. I am a hardworking and discipline person. I have good time management, in which I am able to manage priorities. I am also reliable, Mai multe
I will work at 1000$ per month for 8 hours daily. Looking with long term commitment. Proficient with English. A useful human resource.