Within one week of hiring, I will use your available statistics for Shopify, as well as what it replaced, and any other sales channels to determine what happened before COVID-19. From here, I should be able to approximate how much of the conversion loss is due to COVID-19 related causes and how much is related to other causes. Depending upon my findings, I will provide you with actionable advice and may make my services available to you on an as needed basis, if that is desired.