This project should support Asterisk 11 on top of FreePBX 13. This is why I am asking for AMI to be used, not ARI which appeared in Asterisk 12. Keep in mind this is a fairly simple project which should require less than 75 lines of code. Please specify which language you plan to write it in to be considered for bid.
I would like to have you make scripts using Asterisk AMI to monitor call queues and send sip notify pushes to phones as Queue statistics change. I have already written the [url removed, login to view] to support Yealink phones and you simply call Action: SIPnotify through the manager interface to trigger this. The functionality would be as follows:
1) Whenever the active number of calls in a queue changes, the script would push a status line to all of the phones which are currently a static or dynamic member of the Queue and are not in a Paused state. This status would say QueueName:NumberofCurrentCalls CA:callsanswered CU:callsunanswered SL:servicelevel%. Example: SalesQ:4 CA:10 CU:2 SL:3% ... CA: is the same as C: in show queue and CU: would be used for A:
2) All phones that have entered a Queue paused state will have a sip notify sent to say "Agent XXXX PAUSED", trigger a flashing LED, and set a button to say "Unpause" using three Action: SIPnotify statements.
3) Phones which exit the pause state will reset the display status back to Queue statistics, un-flash the LED, and set the button back to "Pause" using three Action: SIPnotify statements.
4 freelanceri licitează în medie 231$ pentru acest proiect
hi i can do, but realstix(stable and not go stuck) solution for this is more then 100lines of code for sure(need track state, query it each time will bring down asterisk). i have 15+years experience
Hi, We are quite confident that we can accomplish the project as per your requirement. We read your requirement and you should go for any cloud based CRM software (Like SugarCRM, vTigerCRM, Zoho CRM etc). We have Mai multe
Hello I understand your requirement. I can do your job using C because I have developed this kind of functionalities before using C for asterisk to monitor agents call in call center solution when I was doing a job Mai multe