Remote Bilingual Spanish/English Customer Service Agent, Work at Home

Call Center handles after hour phone calls, provides messaging and message dispatch services for Doctors, Lawyers, Funeral Homes, Plumbers and other professional service companies. Bilingual Native/Advanced English & Spanish Reliable Power & Internet / or Inverter with Batteries Windows PC with Microsoft Remote Desktop Available ethernet port on home router IP Phone or USB headset Availability is a must. Call Center is 24x7. Dependability & Reliability are a must. 8 hour shifts, 40 hour work week Days 7am to 3pm, Evening 3pm to 11pm Overnight/Grave 11pm to 7am 1 weekend shift per week ( Sat / Sun ) is a must. Full Time & Part Time Available ( part time must work at least 3 days per week including 1 weekend shift ) Pay starts at $3.00 USD per hour! Job Description: Processing incoming calls for various businesses throughout the United States and the world. Full training is provided. This is not a selling or "outbound calling" position. The clients we serve include service businesses, whose personnel are in the field and away from their business phones; medical and veterinary offices that often receive emergency patient calls after normal business hours and businesses that simply do not require an in-house receptionist. Basic Requirements: -Natural ability to communicate efficiently and courteously -Empathetic and personable; professional demeanor -Typing speed at least 40WPM -**Solid command of the English/Spanish language. Literate in the spoken and written word in both languages. This is a must, if you are not 100% fluent and capable of understanding basic medical terminology please do not apply. QUALIFICATIONS: Be courteous, polite, neat in appearance, and possess good personal hygiene. Be able to handle a heavy workload, while under time pressures, without sensitivity to stress. Have an above-average interest in working with people, telephone and computer systems. Have a pleasant voice and personality. Have a retentive memory. Be dependable and cooperative. Have good spelling ability. Have good accuracy with numbers. Be willing to work in a team environment, as well as independently. Be able to successfully complete company evaluations involving spelling, coding, adding, subtracting, comprehension, grammar, and vocabulary. Be available to work scheduled hours as posted with reliability and dependability. Have an above-average skill in reasoning with and using oral and written language. Be able to accurately reason with information derived from simple numbers. Have the flexibility to react quickly and appropriately to challenging situations. Be able to work overtime, if circumstances require. Be able to work daylight hours as well as evenings, weekends, and holidays as required. Be able to adapt to varied work situations.