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Microsoft Dynamics CRM Specialist – Lead Nurturing & Marketing Workflow Setup Job Description We are looking for an experienced Microsoft Dynamics CRM specialist to assist with the setup of automated lead nurturing and digital marketing workflows for a client. The objective is to integrate incoming digital marketing campaign leads into Dynamics, create an effective nurturing journey, and ensure high-intent prospects are identified and passed to the appropriate owners. The scope will include: 1. Integrating digital marketing campaign leads into Microsoft Dynamics CRM 2. Setting up automated lead nurturing workflows 3. Mapping lead journeys and lifecycle stages 4. Tracking prospective leads through the CRM 5. Routing qualified or high-intent prospects to relevant owners 6. Testing workflow logic and lead handover processes 7. Providing basic documentation or handover notes upon completion Platform: Microsoft Dynamics CRM / Dynamics 365 Skills Required We are looking for someone with proven experience in: Microsoft Dynamics 365 CRM CRM workflow and automation setup Lead nurturing and lead lifecycle management Digital marketing integrations CRM data mapping Marketing and sales automation Troubleshooting and testing CRM workflows
Project ID: 40685305
66 proposals
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Hi, I have more than 3 years of experience in business automation, CRM integrations, lead management, and workflow automation. I can set up lead capture, nurturing, lifecycle tracking, follow ups, and lead routing while keeping the process reliable and easy to manage. I can also test the complete workflow and provide clear handover notes. Let us discuss your current setup and get started.
$20 AUD in 40 days
4.1
4.1
66 freelancers are bidding on average $22 AUD/hour for this job

Leads going into Dynamics without clean lifecycle mapping and routing usually create the same problem: marketing keeps sending contacts in, but sales gets weak handovers and good prospects slip through. I’d approach this by first mapping the lead sources, stages, qualification triggers, and owner assignment rules, then building the nurturing and routing logic around that so the workflow is reliable before scale. I’ve worked on CRM automation and marketing-to-sales handoff setups where the real work was not just creating flows, but making sure field mapping, status changes, lead scoring signals, and testing all matched how the team actually operates. That matters a lot in Dynamics 365 because small logic gaps can create duplicate records, missed assignments, or broken follow-up sequences. Basic handover notes can be included so your team can manage the process after setup. - Are your incoming leads currently coming from forms, ads, landing pages, or another connector into Dynamics? - Do you already have defined lifecycle stages and owner-routing rules, or would those need to be mapped from scratch? - Is this being built inside Dynamics only, or does it also need to connect with an external marketing platform?
$25 AUD in 40 days
8.8
8.8

The key part of this project is not only getting campaign leads into Dynamics, but making sure each lead moves through the right nurturing path and reaches the right owner at the right time. If that logic is not mapped carefully first, even a technically working setup can still create poor follow-up and lost opportunities. My background fits this kind of work well because it combines CRM automation, lead journey setup, data mapping, and testing rather than just basic admin changes. For Dynamics 365 projects like this, I usually focus early on entry points, field consistency, qualification conditions, and handover checkpoints so the marketing and sales sides stay aligned. I can also provide concise documentation at the end for the workflow and routing structure. - Which lead sources need to be integrated first into Dynamics 365? - Do you need lead scoring or high-intent identification based on specific actions, fields, or campaign behavior? - How many owner groups or sales reps should qualified leads be routed to?
$20 AUD in 40 days
6.8
6.8

Hello there, I can help set up the Dynamics 365 lead nurturing and marketing automation workflow. My approach: * Integrate and map incoming campaign leads into Dynamics 365. * Configure lead lifecycle stages and qualification logic. * Build automated nurturing workflows based on lead activity and status. * Identify high-intent/qualified leads and route them to the correct owners. * Configure notifications and follow-up actions where required. * Test the complete lead journey from campaign capture through sales handover. * Provide concise documentation and handover notes. I have hands-on experience with Dynamics 365, Dataverse, Power Automate, CRM automation, lead management, and business process workflows. Looking forward to reviewing your current CRM setup and get started. Best regards, Samira
$20 AUD in 40 days
5.7
5.7

Hi, I’m Sahanaj. I’ve built Dynamics 365 CRM lead journeys where marketing leads don’t just enter the CRM—they get scored, nurtured, tracked and intelligently handed to sales. I can set up campaign lead integration, lifecycle stages, automated nurturing, lead scoring/routing, owner assignment, data mapping and end-to-end testing, with clean handover documentation. Rate: A$35/hour Timeline: 4–6 business days I’ll also validate edge cases—duplicate leads, stalled journeys, reassignment and failed integrations—before handover. If you share your current lead journey, I can turn it into a practical Dynamics workflow rather than over-engineering it.
$35 AUD in 40 days
5.6
5.6

As a seasoned Zoho One Expert and Business Automation Specialist, I have a wealth of experience in the very tasks you require for your Microsoft Dynamics CRM project. With 50+ successful projects under my belt and a whopping 5-star rating, I can confidently affirm that my skills extend far beyond just development. I am fluent in various platforms and understand the needs of businesses when it comes to automating their daily operations, which is precisely what you're in search of. Specifically, my expertise in Microsoft Dynamics 365 CRM, CRM workflow and automation setup, lead nurturing, digital marketing integration, and troubleshooting and testing CRM workflows align perfectly with your requirements. Having carried out numerous similar projects myself, I am adept at bringing data systems together to create efficient end-to-end processes based on precise mapping techniques. Moreover, with my notable proficiency in AI integration for business processes and CRM systems, I can also enhance your CRM efficiency by automating lead handling and streamlining communication processes with prospective leads. My goal is always to turn manual operations into fully automated yet scalable systems that can support any level of growth. Give me the chance to put these abilities to work for you; you won't be disappointed.
$20 AUD in 40 days
5.8
5.8

I propose setting up automated lead nurturing and digital marketing workflows in Microsoft Dynamics CRM. With expertise in CRM automation, lead nurturing, and digital marketing integrations, I'll design workflows for lead lifecycle management. By mapping lead journeys, tracking leads, and routing high-intent prospects efficiently, I aim to optimize conversions. Rigorous testing, documentation, and knowledge transfer post-implementation are key for a smooth transition. As an experienced troubleshooter, I'll ensure seamless CRM workflow operation. Let's discuss KPIs and potential integrations for scaling the CRM system effectively.
$22.50 AUD in 5 days
5.1
5.1

Hi there, I understand you need to configure Dynamics 365 as a reliable lead-nurturing and handoff system, where digital campaign leads enter the CRM cleanly, progress through defined lifecycle stages, receive the right automated nurturing, and qualified prospects are routed to the correct owners without manual follow-up gaps. I’m confident I can set this up around your actual marketing and sales process, with clear data mapping, automation rules and testable qualification logic rather than simply creating isolated CRM workflows. My approach is to first review the existing Dynamics 365 configuration, lead fields, campaign source data and current lifecycle/ownership rules. Next, I’ll map the lead journey from campaign capture through nurturing, engagement/qualification and sales handoff, then configure the required Dynamics workflows, triggers, conditions, scoring/qualification rules and owner routing. Then, I’ll test each path using representative lead scenarios, including qualified, unqualified, inactive and reassigned leads, to verify that records progress and route correctly. Finally, I’ll document the workflow logic, key fields and handover process so your team can maintain it confidently. Can you share which digital marketing platform is currently generating the leads and whether lead scoring/qualification criteria and owner-routing rules already exist, or should I help define those as part of the setup? I’m ready to start immediately. Warm Regards, Aneesa.
$15 AUD in 40 days
5.2
5.2

Hello, This project immediately caught my attention because it’s right in my wheelhouse. I’m a freelancer with 8+ years of experience, and CRM automation is what I do best. I’ve worked hands-on with Microsoft Dynamics CRM / Dynamics 365 and understand the platform and its workflow capabilities very well. I’d keep the approach simple and practical: map the lead journey → connect campaign leads → build the nurturing workflows → identify high-intent leads → automate routing → test everything end-to-end. The goal is a CRM that actually helps the sales team, not just a collection of automations. I’m big on creating a consistent, cohesive design path across the entire customer journey—that’s one of my strongest areas. I’m organized, disciplined, fast with the required tools, and I genuinely enjoy building systems that make a team’s life easier. I’m also a fitness enthusiast, so I bring plenty of energy, consistency, and determination to my work. ? I prefer long-term partnerships over one-off projects. If we work well together, I’d love to keep improving the system and grow alongside the business. Would be great to discuss how you’re currently handling leads and where you want the Dynamics workflow to take them. Best, Rafi
$15 AUD in 40 days
5.0
5.0

Hello, I understand the goal here: you need Dynamics 365 to do more than store leads. The marketing leads should flow into the CRM correctly, move through defined lifecycle stages, be nurtured automatically, and trigger the right handover when a prospect shows buying intent. I’m a Senior Full Stack Developer with 10+ years of experience working with CRM, ERP, Microsoft technologies, APIs, data integration, and workflow automation. I can help configure and troubleshoot the complete lead journey inside Dynamics 365. I can handle: * Digital marketing lead integration and data mapping * Lead lifecycle stages and journey logic * Automated nurturing workflows * Lead scoring/qualification and high-intent identification * Automated routing to the appropriate owners * CRM workflow testing and troubleshooting * Lead handover validation * Documentation and handover notes My approach would be to first understand your existing Dynamics setup, lead sources, lifecycle stages, and qualification rules, then configure the workflows around your actual sales process rather than adding unnecessary automation. A few questions: 1. Which digital marketing platforms are currently generating the leads? 2. Is Dynamics 365 already configured with your lead lifecycle stages and ownership rules? I’m available to start immediately and can work within your existing Dynamics environment. Hourly rate: AUD $25/hour Regards, Malik
$25 AUD in 40 days
3.8
3.8

As a seasoned developer specialized in CRM and data integration, I can provide tangible value in your quest to optimize your digital marketing workflows with Microsoft Dynamics CRM. At Web Crest, I lead a team of skilled professionals who have a proven track record in AI-driven features like lead nurturing, journey mapping, and lifecycle management - all crucial aspects for your project. With my sound knowledge of Microsoft Dynamics 365, I've implemented complex automation workflows without compromising efficiency or data integrity. This experience combined with my deep understanding of sales and marketing will help me navigate the CRM's intricacies and ensure we have an effective nurturing journey. I also emphasize on rigorous troubleshooting and testing which reduces any chances of workflow anomalies. Documentation is yet another strong suit of mine, hence ensuring thorough handover notes upon project completion is guaranteed. You should choose me because not only do I bring experienced skills to the table but also a commitment to delivering tailored solutions that fit your specific requirements. Allow me to assist you in connecting the dots and streamlining your marketing processes! Excited at the prospect of discussing this further with you!
$20 AUD in 40 days
3.5
3.5

Leads that come in but never get scored or routed correctly are the biggest reason nurturing programs stall, and that handover logic is exactly where this project needs to be tight. I have set up lead nurturing and lifecycle workflows in Dynamics 365 before, mapping incoming campaign leads into the CRM, building automated nurture paths across lifecycle stages, and routing high-intent prospects to the right owner without manual triage. Testing would cover the full journey end to end, from lead capture through scoring to handover, so nothing gets missed or misrouted. I would close out with clear handover documentation so your team can adjust stages or routing rules later without needing a developer each time. Quick question, are the digital marketing leads coming in through a specific platform like Marketing Forms, Mailchimp, or a custom API, since that shapes how the integration gets built? Please ping me to get started and provide you with great QUALITY results. Thanks!!!
$20 AUD in 40 days
3.5
3.5

Hi, I've worked on CRM workflows and understand how important smooth lead nurturing and handover is. I’ll connect incoming leads with Dynamics 365 and build clear nurturing journeys. I’ll map lifecycle stages and track lead engagement. I’ll automate qualified lead routing to the right owners. I’ll also test the workflows and provide clear handover notes. With 5+ years of experience, I can help with: ✓ Dynamics 365 lead integration ✓ Automated lead nurturing workflows ✓ Lead lifecycle journey mapping ✓ Qualified lead routing and tracking ✓ Workflow testing and documentation I'd be happy to discuss your project and get started right away. Looking forward to hearing from you. Regards, Prince
$15 AUD in 40 days
3.5
3.5

Hi, Mateo here, from Toronto. Swapping a visual layer without touching content or logic sounds simple, but the real risk hides in the small stuff, a template calling the old CSS file by name, an ID mismatch that breaks a hidden component, so I always trace every page template first and map exactly where the new styles need to plug in before touching a single file. That is how everything ends up looking identical to your supplied design across every browser and screen size, with nothing behind the scenes accidentally broken. I will document every file touched along the way so the hand-over note gives you a clear path to revert if you ever need to. Looking forward to working with you.
$50 AUD in 10 days
3.6
3.6

Experienced Dynamics 365 CRM workflow and automation support can cover this scope end to end. I will help integrate incoming marketing leads into Dynamics, design a clear nurturing journey, map lifecycle stages, and ensure qualified prospects are routed to the right owners without friction. I will also test the lead handover logic thoroughly and provide concise documentation so the setup is easy to maintain. The focus will be on reliable data mapping, clean automation, and practical workflows aligned with your lead qualification process. I can work efficiently within Dynamics CRM to build a structure that supports both marketing follow-up and sales handoff with confidence.
$20 AUD in 20 days
3.1
3.1

Hi, I can help you streamline the lead nurturing process by setting up automated workflows that seamlessly integrate incoming leads. With over 5 years of experience working with Microsoft Dynamics 365 and a strong focus on CRM automation, I will ensure that high-intent prospects are effectively identified and routed to the appropriate team members. I’ll map lead journeys and lifecycle stages, test workflow logic, and provide detailed documentation upon completion. Let’s connect to discuss your specific needs and get started on optimizing your lead management process. Best Regards, Priyanka
$20 AUD in 40 days
3.1
3.1

Hello, I’m interested in helping you set up a reliable lead nurturing and marketing automation workflow in Microsoft Dynamics 365 CRM. I understand the goal is not simply to connect leads, but to create a structured journey that captures campaign leads, tracks their lifecycle, identifies high-intent prospects, and routes qualified leads to the correct owners. I can assist with: • Integrating incoming digital marketing leads into Dynamics 365 • CRM data mapping and lead-field configuration • Designing lead lifecycle stages and customer journeys • Automated lead nurturing and follow-up workflows • Lead scoring/qualification logic for high-intent prospects • Automated routing and ownership assignment • Testing workflow triggers, conditions, notifications and handovers • Troubleshooting automation and integration issues • Documenting the final workflow for easy handover I’ll take a structured approach: first reviewing your existing CRM setup and lead flow, then mapping the required journey, implementing the automation, thoroughly testing different lead scenarios, and finally providing clear documentation. I’m focused on building workflows that are reliable, scalable, and easy for your marketing and sales teams to manage. I’m available to start immediately and would be happy to discuss your current Dynamics 365 environment and campaign lead sources. Best regards, Rubel
$20 AUD in 40 days
5.5
5.5

When lead nurturing is built without clear stage definitions, Dynamics often becomes a storage system instead of a working sales engine. The right setup here is to connect the lead sources cleanly, define the lifecycle properly, and make the routing logic dependable so qualified prospects are not sitting unassigned or moving into the wrong path. I’ve handled automation-focused CRM work where the important part was joining marketing inputs with practical ownership rules, testing outcomes, and making the handover easy for the client team to follow later. This type of Dynamics 365 workflow work needs careful checking around data mapping, triggers, duplicate behavior, and status transitions, not just one-time configuration. Happy to include basic notes on the final workflow structure as part of the handover. - Are you already using any marketing automation tool alongside Dynamics, or should the nurturing logic live entirely inside CRM? - What defines a “qualified” or “high-intent” prospect in your current process? - Do you need help reviewing your existing CRM fields and pipeline stages before the workflows are built?
$20 AUD in 40 days
2.9
2.9

You need to integrate digital marketing leads into Dynamics CRM, build nurturing workflows, and route high-intent prospects, so I will start by mapping the lead data fields from your marketing platforms to Dynamics. I will use Dynamics 365 marketing automation tools to build the workflows, setting up triggers for lead entry and defining nurturing steps that include automated emails and task creation for follow-up, also mapping lead journeys and lifecycle stages within the CRM to visually track prospect progress. I will configure lead scoring based on engagement and demographic data to identify high-intent prospects, then set up automated assignments to pass these qualified leads to the correct sales owners. The part of this brief that is underspecified is the exact definition of "high-intent prospects", so I will assume a scoring threshold of 75 based on a combination of engagement actions and specified demographic criteria until you confirm this otherwise. What email marketing tool are you currently using to send your automated nurture campaigns that will need to integrate with Dynamics? 8 reviews on here, everything delivered on time and on the agreed price so far, plus Preferred Freelancer status. I need the list of your current marketing platforms and the specific fields you want to import into Dynamics.
$25 AUD in 7 days
2.7
2.7

Hi, I am a professional web developer and I can do this project "Dynamics CRM Specialist for Marketing Automation", I have 5 years of experience in web development. I have done many projects like this. I can do this job for you. I can start right now. Please contact me. Thanks
$15 AUD in 2 days
3.0
3.0

Hi, I can configure Dynamics 365 CRM lead integration, lifecycle stages, automated nurturing workflows, lead scoring/routing, owner handoffs, testing, and reporting, with clean documentation for your team. I’ll ensure the complete journey from campaign lead capture to qualified-sales handover works reliably without manual follow-up. 1. Which digital marketing platforms are generating the leads (Meta, Google Ads, website forms, etc.)? 2. Are you using Dynamics 365 Sales only, or Dynamics 365 Customer Insights/Journeys as well? if looking for expert then lets connect (expereince 7 yrs in development) chat will start soon and I believe in professional way of working
$20 AUD in 40 days
0.5
0.5

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