Remove Mail Malware from my personal Drupal site with bonus option
$10-30 USD
S-au achitat serviciile după ce au fost prestate
A site we migrated to our VPS Hostgator server is still apparently generating outbound mail. from malware. This job is to identify the problem and fix it.
PLEASE READ THIS SINCE IT WILL TELL YOU WHAT YOU NEED TO DO
10 BONUS IF FIXED IN 24 HOURS OF THIS POST
March 29, 2016 at 04:37 PM
Hello,
Thank you for contacting HostGator.
The issue was caused by the server reaching its inode limit. I have increased the inode limit for the next 72 hours so the server will function while the issue is addressed.
There are a large number of inodes in /home/jaytreble/mail/new. These contain emails for the default mail account on the jaytreble cPanel account and they are mainly bouncebacks from spam emails generated by malware in /home/jaytreble/public_html/misc/farbtastic. I disabled the farbtastic folder to prevent further outbound spam.
We can delete the emails in /home/jaytreble/mail/new to reduce the inode usage of the server. Once deleted you will no longer have access to this content on your server and if you do not already have a backup of this content created you will forever lose access to it.
Please respond back to this email to acknowledge you understand the consequences of HostGator deleting the content and that you verify the content deletion.
Also, while troubleshooting, I found evidence that the issue is caused by malware within your account. Any changes to correct the error may be overwritten by the malware on your account. I highly suggest you resolve this security issue before any further changes are made to the site.
Please note, at this time, we no longer perform account scans or cleanings for our clients. This includes any malware removal or securing of accounts which have been compromised. We sincerely apologize for any inconvenience this may cause. These services are now handled by our specialized SiteLock security team, instead.
I have forwarded this information to our SiteLock security team so they may contact you regarding the security of your account and assist you with cleaning if necessary. SiteLock is a security service that offers Internet security for your web hosting. I have provided them the details of the malware I observed so they may discuss the exact issue with you in more detail.
Once the security issue is resolved, if you are still experiencing an issue with your account, please let us know so we can investigate further. Please let us know how you want to proceed, or if you have other questions or concerns.
If you have any other questions or concerns please feel free to contact us at your convenience by responding to this ticket, calling 1-866-964-2867, or using our live chat at [url removed, login to view]
Sincerely,
Brendan J.
Linux Triage Administrator
ID Proiect: #10086507
Detalii despre proiect
20 freelanceri plasează o ofertă medie de 39$ pentru proiect
let expert do this..................................................................................
Sir, Ready to help you, contact with me ASAP, i can fix and secure your drupal, clean malware and update in the day contact with me regards
Hello, Please let me know which plan use are using shared, VPS or dedicated so that i check it. When this issue start? What content you have on folder /home/jaytreble/mail/new ? Please contact me so that I can Mai multe
(Edited bid 1 more time) Hi, I can clean the server up right now + secure it. Check out my profile for previous work. Thanks. Regards, Andrej.
Hello I have an experience of 5 year in Webhosting platform and server security. We need SSH access to the server, Do you have SSH access to the server? I'm ready to remove malware and Secure server. PRO Mai multe
Probably you have a vulnerabe plugin/theme and someone upload a backdoor. Can help you with removing malware. Have server-side soft which scan all files on server and detect malware signatures. Can find all crypted mal Mai multe
Dear project Owner, Hope you are doing well!! I am Red Hat Certified Linux Engineer and having 5+ year of experience in Managing Core Server | Dedicated Server | VPS Server | Server Security | Server Optimization Mai multe
Hello, I'm pleased to help you to scan and remove malware on Hostgator. Please feel free to discuss with me. Thank you
lets start in your budget i can fix it in 1 day hi check following projects i m expert in this type work https://www.freelancer.com/projects/php/troubleshoot-wordpress-migration-issue/ https://www.freelancer.com Mai multe
Hi, I am an server security expert and i have been working since last 7 years and to do this job i am the most eligible person and why am i is because to clean a server or hosting you need to know what code hackers Mai multe
15 years of experience on Linux/Unix systems and computer security.I'm able to handle this issue with confidence and reliability.
Hi, i'm expert on troubleshooting of malware issues into Linux servers. I will chek all logs files, all domains, to get origin and solution ! I can do it ASAP