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How to cancel Milestone Payments

After you accept an awarded project, the option to cancel created Milestone Payments for that project is only available on your end.

 

 

From the project page

 

  1.  Go to the project page.

  2.  Scroll down to the Freelancers Awarded section. Select the Milestones tab.

 

MPtabPvp-2.png

 

 

  3.  Locate the Milestone that you wish to cancel.

 

  4.  Click the arrow beside Request Release, and select Cancel.

 

 

  5.  Confirm to cancel the Milestone Payment.

 

 

 

From the Financial Dashboard

 

  1.  Beside the Manage Transactions header, click the Milestones button.

  2.  Make sure to toggle the Incoming view.

 

 

  3.  Locate the Milestone that you wish to cancel.

 

  4.  Click the arrow beside Request Release, and select Cancel.

 

 

  5.  Confirm to cancel the Milestone Payment.

 

 

Once cancelled, the Milestone Payment will be returned to your employer’s account. Your access to the Dispute Resolution Service will also be disabled for the said Milestone.

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