Milestone Payments offer protection to you and your freelancers by giving you equal control over created payments for awarded projects. Only you can create and release them, and only your freelancers can cancel and return them to you.
Creating Milestone Payments automatically charges your account or your verified payment method. We will then hold the funds until you choose to release them to your freelancer.
Releasing Milestone Payments transfers the funds to your freelancer’s account. By releasing payments to your freelancer, you acknowledge that you are completely satisfied with the delivered work.
In the event that Milestone Payments have to be canceled, you must ask your freelancer to cancel it for you. You can take advantage of our Dispute Resolution Services to get your funds back if your freelancer is unwilling to cancel the payment.