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- N/AProiecte finalizate
- N/AConform bugetului
- N/ALa timp
- N/ARata de angajare repetată
Sales and Operations ManagerFeb 2013 - May 2019 (6 years)
Sees to it that occupancy rate is maintained by offering competitive room rates. Sets attractive corporate promotions to entice their patronage. Makes sure that each and every issues of guests are satisfactorily dealt with. Oversees the day to day operation of the hotel.
Team LeadMar 2010 - Dec 2012 (2 years)
Handled a team of twenty two (22) agents. Oversee operations to make sure that the client’s goals and objectives were reached. Assisted agents in order to meet optimum customer satisfaction. Resolved escalated issues and concerns.
Customer Service AssociateMar 2006 - Dec 2009 (3 years)
The account I was assigned dealt with collection of payments for auto loans granted by Citi Financial Auto. I process payments using the clients’ bank details or arranged payment options incases where they are unable to make a payment at the time of contact. Targets/Quotas set every much were often reached.
Sales and MarketingJan 2000 - Jan 2006 (6 years)
Plans, organize and implement selling and marketing schemes for product promotion. Penetrates areas where sales return of a product is below the targeted and desired revenue.