Balford K. Profile

5,0

(1 recenzie)

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Adresa de e-mail a fost confirmată.

$25 USD/oră

montego bay,

jamaica

$25 USD/oră

Momentan, aici e ora 7:28 a.m.

S-a înregistrat pe noiembrie 9, 2018

0 Recomandări

Balford K.

@ITShane

5,0

(1 recenzie)

2,0

100%

$25 USD/oră

montego bay,

jamaica

$25 USD/oră

100 %

Proiecte finalizate

100 %

Conform bugetului

100 %

La timp

Indisponibil

Rata de angajare repetată

MSP| Customer Support| System Administrator|

Bachelor's Degree in Network Security Management, CompTIA Network Plus, and Microsoft Exchange. I have almost 2 decades of IT experience, I have worked with clients in hospitality, Call Centers, Health, and Small-Meduim size businesses. My career trajectory started as a Freelance Computer Technician and through sustainable business partnerships, transitioned into several professional roles. I have been an IT Manager at multiple Hotels where I have full responsibility for planning and designing Information Security and Cyber awareness for both guests and employees.

Vezi toate opțiunile pentru Customer Support Specialists din Jamaica

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Portfoliu

The Client had multiple systems that were falling behind on Windows and Software patching. the local team had to go to each computer and perform a manual system update. Some computers were also without active Antivirus software monitoring them.

Staff was bringing USB drives and inserting them into the company system without approval from IT.

We were asked to provide a solution that would help the team keep the systems up-to-date.

Control the use of unauthorized USB drives from being used by staff and ensure that the IT team can view their security posture for all systems in one window.

We set up our system which monitors the client's network and computer. Whenever we are notified of an issue with any of the computers we are able to resolve it without the client knowing they had an issue.

The IT team was able to update all systems from the desk remotely without going to each computer system.

Automate Computer Patch Management and Managed AV Solution

We had a client that was hit with a Ransomware attack. Our security system was able to catch it and notified my team. We then ensure to do a complete scan and have all infected files removed from the system while protecting the client's information.

A report to the client and we informed them of how the issue was initialed, and security awareness training was recommended for the staff.

Ransomware and Virus Removal from Computer system

Recenzii

Modificările au fost salvate

Se afișează 1 – 1 din 1 recenzii

Filtrează recenziile în funcție de:

5,0

$100,00 USD

Pre-employment check [Jamaica]

Balford K. is good at work, highly recommended

Zenab H.

@Zeejubilee

•

3 luni în urmă

Experiență

Techwhizz Network Solutions

ian. 2019 - Prezent

Techwhizz Network Solutions is a Managed I.T Service Provider (MSP) that provides Network and Cybersecurity services for Windows, MAC, and Linux Computers/Servers We provide full-service on-site and remote IT solutions. We also provide Cabling, Network configuration, Cyber-Security consultants, Data Backup Services, and WIFI Solutions for Small and Medium-size Businesses.

Hilton Rosehall Resort & Spa

mar. 2019 - oct. 2021 (2 ani, 7 luni)

SIA Network

I Work with Ubiquiti devices (Rocket, M2, M5 and Lite Beam) set up wireless network for local ISP for client. This project took US 5 days to resolved as the Client had multiple damage equipment.

Educație

Bachelor of Applied Science in Network Security Management

HEART College of Innovation and Technology,

Jamaica

2020 – 2022

(2 ani)

Information Security Manager

HEART College of Innovation and Technology,

Jamaica

2020

(Mai puțin de un an)

Asscoiate Degree in Network Engineer

HEART College of Innovation and Technology,

Jamaica

2015 – 2018

(3 ani)

Calificări

CompTIA

2018

Earners of the CompTIA IT Operations Specialist (CIOS) certification have the ability to manage the flow of a workplace and optimize day-to-day activities. These IT operations specialists have demonstrated the ability to analyze business operations and identify customer needs.

Microsoft

2021

Earners of the Azure AI Fundamentals certification have demonstrated foundational knowledge of machine learning (ML) and artificial intelligence (AI) concepts and related Microsoft Azure services.