Sumit S.

Over 16 years work experience || SEO Content || Social Media || Sales and customer service || US and UK brands including Sprint, AT&T, BT, a leading £700m UK travel company etc || Languages Translation - ENGLISH || FRENCH || SPANISH etc || Excellent English Communication Skills (Certified Trainer) || Soft Skills KEY ROLES & RESPONSIBILITIES • writer/editor and SEO content and social media marketing • Communication and Soft Skills Trainer • Wordpress • Business Development /Assistant to Director of Operations (lead generation, social media marketing, business development, market research and prospect profiling, data analysis, reports, MIS etc) WRITER & EDITOR - SEO CONTENT AND SOCIAL MEDIA MARKETING: • Extensive knowledge of travel agency operations, OTAs, meta search engines, airlines, hotels, and travel industry as a whole. • Written, edited and published high quality and research based content for international travel company • SEO articles, blogs, and web content, • travel-tips, holiday destinations, airlines, airports, hotels, travel guides, • infographics, video content, research papers, reports, • press releases, news, newsletters, advertorials, • product descriptions, content for affiliate marketers; • Proficient with Facebook, Instagram, Twitter etc • handled paid Facebook ads for high spend clients including a top UK travel brand • managed influencer marketing, lead generation, bloggers interviews, competitions and giveaways • destination expert with knowledge of top attractions, best time to visit, culture, customs, festivals and events at the destination • Also, written content for other niches including health, fitness and lifestyle, food, fashion and shopping, events and festivals, employment and jobs etc. • Assurance of unique (plagiarism free), reliable, good-quality, and error-free, target audience-oriented, engaging and conversational SEO content VIRTUAL ASSISTANT (DATA, EMAILS, LEGAL, BUSINESS DEV Etc): Have excellent communication skills (written and spoken) as well as proven skills and experience in • administrative support, MIS, data analysis, lead generation • presentation, research and reporting, graphical presentation of data, • client servicing, sales, customer service, • corporate communication, legal content, T&C, disclaimers etc drafting. • Worked as Assistant to the Director of Call Centre Operations for a top UK travel brand • handled court claims, arbitration, and alternative dispute resolution, and high level complaints • handled company's General business T&Cs, privacy policy (data protection), • compliance with regulatory bodies (GDPR, ICO etc). • business communication platform like Microsoft Team, Slack COMPUTER/OTHER SKILLS: • MS Excel, Word, Powerpoint • Wordpress/WP plugins • Sales and business Development • Frontier Technologies – Artificial intelligence, Machine learning, AR/VR, etc • Influencer Marketing • Lead generation • Business listings/directories • Online reputation management