Vitaly B. Profile | Freelancer

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Cloud Computing

Customer Support

Troubleshooting

5,0

(1 recenzie)

Fotografia pentru coperta profilului

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Adresa de e-mail a fost confirmată.

$40 USD/oră

Steagul BELARUS

minsk,

$40 USD/oră

Momentan, aici e ora 8:53 p.m.

S-a înregistrat pe mai 15, 2013

0 Recomandări

Vitaly B.

@VitalVB

5,0

(1 recenzie)

3,0

3,0

100%

100%

$40 USD/oră

Steagul BELARUS

minsk,

$40 USD/oră

100 %

Proiecte finalizate

100 %

Conform bugetului

100 %

La timp

Indisponibil

Rata de angajare repetată

Salesforce Consultant / Architect / Developer

I'm a [login to view URL] consultant/architect with over five years of [login to view URL] Sales, Service, and Custom Cloud experience. My skills have been honed by over 14 years of solving business, technology, and strategy challenges for system integration projects and more recently with a focus on cloud computing and [login to view URL] implementations. I have been engaged in Salesforce implementation, administration, and development work: leverage OOB features, SFDC configuration, develop Visualforce pages, APEX classes/triggers/batch jobs; helping companies implement Salesforce, providing guidance, best practice resource, facilitation, assistance with migration/integration with legacy applications and third-party products; working with business/IT to analyze requirements, drive user adoption, security, and data quality. Service cloud, sales, marketing, custom cloud, and chatter.

Vezi toate opțiunile pentru CRM Developers din Belarus

Discută cu Vitaly B. despre proiect

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Portfoliu

o Develop custom Lead Mgmt. and Collections Mgmt. applications
o Import large data sets
o Integrate with External system using SOAP
o Follow Agile software development methodology
o Develop bulk actions
o Developing comprehensive Reports and Dashboards

Develop Lead Mgmt. and Collections Mgmt. applications

o Migrate legacy app into Salesforce
o Add new modules to automate planning and to help make a decision for requested project expenses
o Develop comprehensive reports and dashboards to help make a decision
o Code and configure approval process on top of existed Force.com components and simplify standard UI to minimize number of clicks
o Export data to Excel/Word

Develop custom Expenses Planning Automation application

o Develop design and provide fully custom application to support unique conference site visual identity
o Switch from hook site to main site on-the-fly
o Embed video player into pages for live streaming and stored video
o Integrate with Chatter to allow communication between speakers, participants all over the world and visitors (mobile devices)

Develop Conference Site on force.com

o Import data for standard and custom objects
o Import related data sets
o Import large data sets
o Import attachments

Data migration projects

o Develop custom CCC apps based on existing Service Cloud solution
o Design and develop different CCC apps (different countries/requirements) in one Org!
o Calculate Trend reports for different types of interactions
o Configure reports to gather employee performance metrics
o Develop custom Delegation module
o Leverage OOB features and custom components to automatically assign/escalate/resolve Case base on region, channel and case type
o Use best practices to configure and customize interaction channels including email, telephony, chat, social media

Develop and customize a bunch of Customer Call Centers

o Develop custom Lead Mgmt. and Collections Mgmt. applications
o Import large data sets
o Integrate with External system using SOAP
o Follow Agile software development methodology
o Develop bulk actions
o Developing comprehensive Reports and Dashboards

Develop Lead Mgmt. and Collections Mgmt. applications

o Migrate legacy app into Salesforce
o Add new modules to automate planning and to help make a decision for requested project expenses
o Develop comprehensive reports and dashboards to help make a decision
o Code and configure approval process on top of existed Force.com components and simplify standard UI to minimize number of clicks
o Export data to Excel/Word

Develop custom Expenses Planning Automation application

o Develop design and provide fully custom application to support unique conference site visual identity
o Switch from hook site to main site on-the-fly
o Embed video player into pages for live streaming and stored video
o Integrate with Chatter to allow communication between speakers, participants all over the world and visitors (mobile devices)

Develop Conference Site on force.com

o Import data for standard and custom objects
o Import related data sets
o Import large data sets
o Import attachments

Data migration projects

o Develop custom CCC apps based on existing Service Cloud solution
o Design and develop different CCC apps (different countries/requirements) in one Org!
o Calculate Trend reports for different types of interactions
o Configure reports to gather employee performance metrics
o Develop custom Delegation module
o Leverage OOB features and custom components to automatically assign/escalate/resolve Case base on region, channel and case type
o Use best practices to configure and customize interaction channels including email, telephony, chat, social media

Develop and customize a bunch of Customer Call Centers

Recenzii

Modificările au fost salvate

Se afișează 1 – 1 din 1 recenzii

Filtrează recenziile în funcție de:

5,0

$333,00 USD

Salesforce Setup

We done job ! Allways again.

Henry L.

@henryliesche

•

11 ani în urmă

Experiență

EPAM

feb. 2010 - Prezent

Develop design of application on Salesforce.com platform. Develop Applications. Manage Projects.

EPAM

aug. 2005 - feb. 2010 (4 ani, 6 luni)

Develop Web Applications using Java technologies and Salesforce.com platform. Work as System Architect on Java projects.

BISC.BY

nov. 2000 - aug. 2005 (4 ani, 9 luni)

Support and develop applications on Lotus Domino platform using LotusScript, Java and JavaScript. Administer Lotus Domino servers and applications.

Educație

BA Degree in Applied Mathematics and Computer Science

Belaruski Dziarzhauny Universitet,

Belarus

1996 – 2001

(5 ani)

Calificări

Oracle (Sun)

2010

Salesforce.com

2011

Certification Number: 521504

Discută cu Vitaly B. despre proiect

Conectează-te pentru a discuta pe chat despre detalii.

Verificări

Programul Freelancer preferat

Identitate confirmată

Metodă de plată confirmată

Număr de telefon confirmat

Adresă de e-mail confirmată

Conectat(ă) prin Facebook

Certificări

US English 1

88%

Freelancer Orientation 1

85%

Cele mai bune aptitudini

1

1

Customer Support

Cloud Computing

Troubleshooting

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