With over 8+ experience, I am perfect in providing Information Technology Support in which my main duties include technical support, receipt an inspection of incoming I.T. assets and configuration and installation of computer equipment. I have obtained the MCITP Certification and trained in business application software (MS Office Suite) and specialized software. Also, experienced in providing remote support for Routing & switching, tunneling, Unified Communication, Microsoft, CenOS, Ubuntu, Open source IP Telephony and security solutions. I am fluent in English and am always committed to learning new skills while enhancing existing ones. When presented with a job opportunity, my aim will be to offer exemplary service through professionalism, honest work, good communication skills and strong problem solving skills. As I.T. Support Officer I perform a range of duties, including but not limited to: Providing technical support to I.T. users Providing server support Installation of updates Installation of new software Testing of new software Conducting training in the use of the departments programs Assisting with implementation of security measures Adding/deleting of users to the domain Assisting with the receipt of new hardware Linux/Windows installation and server configuration services Unix/Linux/Windows Firewall and System Security Unix/Linux/Windows User Management Linux Technologies: NIS, NFS, Clustering, DNS, DHCP, Firewall. Microsoft technologies: 2008R2 Active Directory, 2003 Active Directory, Microsoft DNS and DHCP Configuration of Email, DNS, File, Database, Virtualization, Proxy servers System backup and recovery, upgrade and migration. Familiar with Hyper-V virtualisation platform and Failover Clustering. Microsoft clustering, IIS 6.0, 7.0 and 7.5. Hosting panels (Cpanel/WHM, Plesk, Directadmin).
Windows, Linux, Windows Server, Networking, Wireless Networking, Cisco Routers, VMware ESXI, Active Directory, Microsoft Office, IP PBX, IP Cameras, Office 365, CCNA, HP Servers, Microsoft Technologies, IBM Servers, Dell PowerEdge Servers, Network Administration, DNS,
Routing, VoIP, DHCP, WDS, WSUS, RDP, Virtualization, Firewalls, Routers, Switches, Operating Systems, TCP/IP, VLAN, Network Design, Network Architecture, RAID, Network Engineering, Data Recovery, Disaster Recovery, Microsoft TMG, System Center Products, Ubuntu, Fedora, CentOS, Lampp, Xampp, Webhosting-servers, SSH, FTP, AWS Cloud Computing, EC2, Azure etc.