Shiela Maye V.

Objectives: To obtain a position of a Customer Service Representative wherein my knowledge and skills will be utilize for the growth of the company. I.T Skills: MS Applications (MS Word/Excel/Power Point) Internet Savvy Typing Skills (Average 50 wpm/100% Accuracy) Educational Background: Tertiary University of San Carlos – Main Campus Bachelor of Arts in Language and Literature P. del Rosario St., Cebu City 2008 - 2009 University of San Carlos – Talamban Campus Bachelor of Science in Computer Engineering – Computer Software NasipitTalamban, Cebu City 2007 – 2008 Secondary Canduman National High School Canduman, Mandaue City 2nd year – 4th year 2003 – 2007 Elementary St. Joseph’s Academy Centro, Mandaue City Preparatory – 1st year 1995 – 2003 Work Experience: 724CARE INC. 2/F A.D. Gothong I.T. Building, Subangdaku, Mandaue City 6014, Cebu, Philippines Customer Sales Representative May 2009 – February 2011 INSTA-CALL CENTER SOLUTIONS INC. 12th Floor Rm 1203 Keppel Building, Cebu Business Park, Cebu City 6000 Telemarketer / Processor (Processing Department) January 7, 2012 – February 20, 2014 ALORICA PHILIPPINES INC. 5/F SkyriseBuilding 1, Asiatown I.T Park Apas, Lahug, Cebu City 6000 Technical Support Representative March 1, 2014 – May 29, 2015 TECH MAHINDRA VCUSTOMER 7/F Ebloc 3 Building, Asiatown I.T Park Apas, Lahug, Cebu City 6000 Technical Support Representative June 4, 2015 – September 2015 EKO-PAY INC. 701 Gagfa IT Center, F. Cabahug St., Kasambagan, Cebu City Technical Support Representative October 20, 2015 – May 16, 2016 GREENWIRE OUTSOURCING INC. 10th Floor, Chinabank Corporate Center, Samar Loop, Cebu Business Park Ayala Cebu City 6000 Customer Sales Representative May 17, 2016 - April 5, 2018 AUTHOR SOLUTIONS 6th Flr, TGU Tower Cebu IT Park, Lahug, Cebu City 6000 Sales Representative April 9, 2018 - May 28, 2018 EPERFORMAX CONTACT CENTER & BPO JY Square IT Center 1&3 Salinas Drive, Lahug, Cebu City 6000 Customer Service Representative July 23, 2018 – May 13, 2019 OUTBOUNDERS BPO 5th floor Crown 7 Building Pope John Paul II Ave, Street, Cebu City, Cebu 6000 Campaign Specialist May 20, 2019 – PRESENT