Imaginea de profil a utilizatorului bhosale21sachin
@bhosale21sachin
Steagul India Navi Mumbai, India
Membru din 23 martie 2016
1 Recomandări

bhosale21sachin

Conectat Deconectat
Hi, I am Sachin, I am a rockstar Virtual Assistant with over 5 years of web research, data entry, and customer service experience. I offer customer support (voice Inbound, Outbound, chat, email), administrative support, order processing, data entry, research-based and lead generation work. I have a flexible schedule and can work on weekends as well. Thank you.
$3 USD/hr
35 recenzii
4.9
  • 97%Proiecte finalizate
  • 98%Conform bugetului
  • 100%La timp
  • 10%Rata de angajare repetată

Portfolios

Păreri Recente

Experiență

Customer Support

Aug 2013

• Currently working under internal business unit providing Support services for various business applications. • Performing day-to-day Support to maximize system availability and correct operation, diagnose issues, with full ownership of problems to resolution. • Participating in Incident Management Events, Supporting Resolution Activities and providing regular status updates to front-line support teams • Involved in occasional Out Of Hours support around key deployments .

Technical Support

Jun 2012 - Aug 2013 (1 year)

• Involved in the analysis and resolution of application support calls from users. • Monitoring of application servers to ensure cheque clearing procedure. • Participating in troubleshooting the issues in the system and providing support. • Performing loan application checks of the customer on system for further processing of the loan application and reporting discrepancies.

Consultant Spend Data

Sep 2010 - Apr 2011 (7 months)

• Performing data analysis according to client requirement. • Involved in client dealings to solve data integrity problems. • Involved in vendor family creation of related vendors. • Participating in root cause analysis on user queries and drives feedback to team members. • Maintaining a knowledge base of known defects, issues, processes and techniques.

Software Developer

Nov 2009 - Sep 2010 (10 months)

• Providing application support to current and new business applications. • Maintaining and executing production scripts. • Involved in monitoring of all circle environments to ensure payment processing. • Performing business operations and managing reports delivery.

Educație

Bachelor of Science in Information Technolgoy

2003 - 2006 (3 years)

Calificări

Professional Certificate (2007)

GEBT

Certificate In Data Warehousing - Informatica

Certificări

  • Preferred Freelancer Program SLA
    92%
  • US English Level 1
    88%

Verificări

  • Conectat pe Facebook
  • Freelancer Preferat
  • Metodă de plată confirmată
  • Număr de telefon confirmat
  • Identitate confirmată
  • Adresă de e-mail confirmată

Aptitudinile mele principale

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