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Massage and Spa Website Chat Representatives Needed
“Great Freelancer”biasharagroup 1 year ago
Team Leader - Application SupportSep 2015 - Feb 2017 (1 year)
Handling Email and Chats of the premium customers who are having Domain with Lycos. Purchase Domains and Troubleshooting the issue customers are facing when using the domains and configuring the DNS details. Provide support to the customers who are having issues with Lycos Web Hosting tools. Configuring Lycos email and troubleshooting the issue.
Ad Ops ManagerJun 2008 - Aug 2015 (7 years)
Working with the client from the Publisher/ Advertiser approvals by analyzing different Parameters. Working on campaign Creation, Statuses, Payouts. Pulling Report from Tools mentioned above, Updating the Login Page with New Updates using HTML interface and also intimating the Publishers about these changes about the Offers and many other associated tasks.
E Support OfficerMay 2005 - May 2007 (2 years)
Responsibilities like handing multiple chats at a time. Resolving the issues of the customers who are having the DSL connections, Wi-Fi connection, Home Networking and Phone Service (EarthLink True voice) VOIP. Basically I deal with the customers who are having DSL connection with Wireless Home Networking and VOIP.
B.Sc2002 - 2005 (3 years)
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